Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,310.99

Customer reviews

Rating 4.6 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers are satisfied with the ample storage space, convenient water dispenser, and quiet operation of this refrigerator. Many appreciate its size and overall performance, finding it a great value for the price. However, some customers noted concerns about fingerprint smudges on the stainless steel and the durability of certain shelves. A few reported issues with the compressor, highlighting the need for potential improvements in these areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 783 reviews
  • Rated 5 out of 5 stars

    Big Refrigerator and alot of space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge, a lot of storage and a lot of space with a lot room enough for me stock up sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ref

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product and install. Tech arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator died. The new LG is far superior and just what we needed to update the appliances in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Great service from start to finish.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience was excellent. From selecting/buying in store to the delivery and set up. I want to give a huge shout out to the two gentlemen that delivered it to my house. I don't know how they got it through my narrow front door, but they never gave up without a scratch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for smaller space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, internal water dispenser is convenient although could have been better located. Ice maker in supplement is a bit annoying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Stainless Steel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I chose the LG stainless steel fridge it works well, and I don't have any regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Frigidaire lots of room. price is right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dislikes to report exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Dave. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Rated 4 out of 5 stars

    Happy with LG Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to remove the doors from old fridge as well as this one to get it into my kitchen, but setup was easy and quick and the "fridge" and "Freezer" compartments are working well (as desired). Note: I did NOT hook up water line for the water dispenser, as am not using this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator met all our needs for a second backup unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice large refrigerator for households

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item in good shape, delivered quickly and works well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Open Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is big and spacious and I love it but I bought open box that indicated one dent and there were 3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came for the 2nd delivery were very professional and got the job done verty sufficiently manuel took charge and i felt good about him handling my refrigerator with care..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Lady

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about my fridge except the finish on the doors. Fingerprints fingerprints. There should be a way to prevent them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. I found it in Consumer Reports. Ordered it. it was delivered in less than a week. Only things that would make it better - a light in the freezer and a surface that magnets would stick to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then i expected worth every penny. The set up was easy the water comes out nice and cold.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Design flaw in shelves

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a little over a year go. Two of the large glass shelves have failed, broken at the plastic edge. The plastic literally crumbled. Obviously a design or manufacturing issue with the plastic. LG would not replace, said I could buy replacements for 100 dollars each. They said this happens sometimes when the shelves are overloaded, which they were not. By the way, these shelves were back ordered over a month, which implies this happens so often they cannot keep the replacement shelves in stock. Their customer service is worthless.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for taking the time to share your experience and provide feedback on the LG Refrigerator (LRTLS2403S) model. We understand what you have faced with the design flaw in the shelves of your unit. We strive to deliver products of the highest quality, that meet our customer's needs and expectations. We take your feedback seriously, and we will be reviewing our processes to ensure that such incidents are addressed promptly and effectively in the future. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    Perfect for Us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Exactly what we needed. Looking forward to lower energy bills.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the plastic used in the shelves is very poor. The main top shelf broke 3 times. I ended up building a replacement wire rack shelf. Several other shelves are being held together with duct tape. Does keep a good temperature. Avoid.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, this is not the experience we wish for our customers! Please feel free to fill out the following feedback form so that your voice may be heard regarding the LG - 23.8 Cu Ft Top Mount Refrigerator, Model LRTLS2403S. https://www.lg.com/us/support/feedback. Should you need support, please don't hesitate to contact us at (800) 243-0000 from Mon. to Sun. 8AM – 9PM EST. ^Chris LG

  • Rated 1 out of 5 stars

    Save your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit about two years ago and it has not been a good successful purchase. The biggest issue was that the refrigerator does not get cold enough and all of my food has been going bad and getting molded. I had a technician come out and he expressed that the fans aren't working correctly now I'm out purchasing a new refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks a bunch for sharing your thoughts about how the LG Refrigerator (LRTLS2403S) model is cooling. We're here to help ensure your fridge operates as desired. We strive to provide reliable, high-quality products and ensure a smooth experience. If cooling isn't as expected, check the rear airflow vents for blockages and ensure the temperature is set between 33°F–38°F for optimal food preservation. If internal fans are malfunctioning, it may involve inspecting the fan motors or control board based on the unit's age and service history. For more assistance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371.

      We're also available for future product choices and setup guidance. Feel free to message us on social media @LGUSSupport for direct assistance. ^Juvy LG

  • Rated 3 out of 5 stars

    Samsung refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After delivery & installation techs left we noticed a very annoying high pitched sound. Thinking it would go away, no. Had to get Samsung tech out to baffle the sound.

    No, I would not recommend this to a friend