Customer Ratings & Reviews
- Model:
- LRTLS2403S
- SKU:
- 6470555
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample storage space, convenient water dispenser, and quiet operation of this refrigerator. Many appreciate its size and overall performance, finding it a great value for the price. However, some customers noted concerns about fingerprint smudges on the stainless steel and the durability of certain shelves. A few reported issues with the compressor, highlighting the need for potential improvements in these areas.
This summary was generated by AI based on customer reviews.
Lg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from lg refrigerator. Horrible product.replaced the compressor 3 times. Still breaks every 6 months. Company does not care
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RichardF. We understand your inquiry about your LG 23.8 cu ft Top Freezer Refrigerator (Model LRTLS2403S) and appreciate you sharing your experience—even when it’s been challenging. Reliable cooling is essential, so let’s try a troubleshooting step that can sometimes help stabilize repeated compressor starts and resets:
Troubleshooting Step:
Power Cycle & Diagnostic Reset: Unplug the refrigerator for 5 minutes to allow the control board to fully discharge and clear any stored error codes. Plug it back in and monitor whether the compressor stays on continuously for at least 10 minutes.
Condenser Coil & Level Check: While powered down, gently vacuum or brush the rear condenser coils to remove dust buildup, and ensure the unit sits perfectly level on the floor. Proper airflow and leveling reduce strain on the compressor start relay, which can help prevent premature shutdowns.
https://www.bestbuy.com/site/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/6470555.p?skuId=6470555
We’re committed to helping you put an end to this cycle of repairs. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to review your repair history, discuss your warranty coverage, and coordinate an in-depth service solution. We appreciate your patience and look forward to restoring your LRTLS2403S to reliable operation.
—Renzo
Water dispenser unable to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told they would make sure the water dispenser would be hooked up and running but could not figure out how to open water after line was hooked up so I still am unable to use water dispenser in fridge. Did not offer to have someone else come and see able to do. Just left and called it a day. Very disappointed in service and told one thing and then getting it will never use Best Buy again
I would recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Avoid LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the fridge on Thanksgiving day last year and had it serviced once. The fan was bad. Took me sometime to open a ticket with LG support and for their tech to come out. All my food gone bad during the 2 weeks period. I thought Samsung was the worse but LG is not getting any better. I should probably stick with American brands instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! We'd love to look into what we can do for the food that went bad! If you could please contact us at the link below, we'll see what's going on. https://www.lg.com/us/support/contact ^Ian