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Customer Ratings & Reviews

Your price for this item is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 1025 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 24.2 Cu. Ft. French Door Refrigerator's spaciousness, storage space, and adjustable shelves positively. They appreciate the French door design and the overall size of the refrigerator. However, customers have concerns about the water dispenser's convenience, noise level, compressor reliability, difficulty in keeping the stainless steel clean, and the lack of fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,025 reviews
  • Rated 3 out of 5 stars

    Nice refrigerator but the water flow is very slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for three weeks, and I would rate it as average/good. The handle on the freezer lifts up as you pull the door out. That's a nice touch and makes it a bit easier to pull. I like the option of pushing the shelf in to make way for taller items. However, the water flow from the dispenser is very slow. It's as though the filter is old and needs to be replaced. I spoke with a technician through Geek Squad (that process was ridiculous and took nearly 45 minutes to schedule the appointment!!), and he mentioned that it may have a bad water valve. Not cool for a brand new refrigerator! I would only recommend this refrigerator if this issue can be rectified.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door won't hold two gallons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator door won't hold two gallons of water or milk it was priced more than the bigger refrigerators

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as open box, note said nothing wrong or anything missing got it home and was not cooling. Geek squad had to replace parts, then it was making noises. Returned and purchased different refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize the product your received was not as expected. We hope you continue to allow us to provide for your home appliance needs. ^CP LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size, great look, love everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted stainless steel but needed specific size and found this one and I'm pleased as punch! great great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great space saver model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have limited space this is the model for you. Interior space cannot be beat for the dimensions. Good customization features with the shelving and side bins. The 35" wide model had the dual ice makers which I would have loved to have seen on this model but such is life. That being said, it does take over 24 hours to get a full ice bin and the water dispenser does not seem to cool the water very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is not a regular width. This was not pointed out to us when we were shopping. Also, the setup for the water dispenser is weird. If you're not careful you'll get water all over your arm and floor. And then when you do figure it out, you have to use a glass with a very thin lip! We actually exchanged this fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Beautiful appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new frig. I have a side by side which I hate. This is so roomy. Great for the holidays!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems to work well and the built in ice maker is very efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud when running. Vibrates all the things in the door. I have tried to adjust the levels every way possible and still doesn't help. Wouldn't recommend to anyone unless you like to hear a dump truck running in your kitchen at all times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love the freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWSOME...ice maker takes up no room in the freezer. Adjustable shells are great. What else can I say

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Keeps everything fresh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of it and the way I can get a lot of food in it, also easy to keep shelves clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this new fridge. Lots of space! Also really like the bright lighting inside it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking fridge and very quite! Storage is great for food! Very happy with the product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious &well lit . makes some strange noises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for a smaller footprint fridge. Like the ice dispenser. The LED lighting is nice as is the French door option. The water dispenser is a bit slow for my liking but ok. There are an assortment of noises due to the door shelves and compressor. Nothing terrible. Just not as quiet as our last two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cubic feet. If you can't get a 36" fridge this is the best alternative without losing a lot of storage space. Most fridges these days are very similar so it's on par with its competitors. The one downside is the in-door water dispenser. It needs an arrow where the water comes out, it's really close to the button. Everyone who has used it so far had missed the first time and got the floor wet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External Water in door is poorly engineered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use door water dispenser without getting water all over the floor. Cannot fill a water bottle

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very nice high quality frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the French door layout. Appears to have more space than our previous frig.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and the bottom freezer drawer. The refrigerator area looks more spacious than it is but after moving the racks around a bit it does hold more. I had expected it to hold more than my old side by side did but it is about the same. I don't have a lot of space so I had to go with this size in my kitchen. Works well and looks good overall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware...JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator in October 2018, wasn't my first choice but was limited on choices due to door size. In May the refrigerator went out, called LG support for troubleshooting, that didn't resolve the problem. Now I am waiting for LG to find a repair tech in the area for a service call they say it will take up to 5 days. RIDICULOUS, I lost all the food in my freezer and refrigerator and will be without one for over a week.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 5 out of 5 stars

    Love my LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent frig! It has so many features to it....most I didn't realize til the emails from Best Buy. From linear compressor to cooling sensors it's features are awesome. Love the water filtration system....I have never tasted such pure water.

    I would recommend this to a friend