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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. I recommend purchasing. Roomy and quiet than most refrigerators. Looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great new refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with features, large capacity and, quiet .. I am VERY PLEASED.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker, Noise level

    Rated 5 out of 5 stars

    Wonderful fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is roomy,sleek, and quiet. I love ease of opening the doors. The ice maker inside the door is slim and takes up minimal space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Great LG fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a decades old GE Top Freezer (2003 Manufacturing date). This LG fridge increased my capacity by at least 33% and I love the ice and water dispenser. The water tastes better than my filtered water spout in the kitchen sink, and the icemaker dispenser is so convenient compared to my old fridge where I had to grab ice from the inside. I hope they sorted out their issues with the Linear Compressor and this lasts for a while. I don't know if it will last decades like my GE did. The only thing wrong with it was the icemaker, which is a $140 part. I didn't feel like the fridge was worth fixing so I gave it away.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Very happy with our new LG refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the layout and capacity of this refrigerator. We love the little ice cubes and there always seems to be a good supply. We’ve only had this refrigerator about sux weeks but so far we are very happy with it. Delivery went very smoothly and the delivery team was polite and professional . Overall a very good experience!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    LG 24.5 cu. ft. french door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, LG 24.5 cu. ft. capacity refrigerator is just what we were looking for. It fits in our designed opening and we gained a little more cubic feet of storage than the previous refrigerator. We like the water service and the option for cubed and crushed ice. I wish LG would make the printed name water/cubed/crushed indicators easier to read. When one is selected, there is a chime heard.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    The water dispenser gives water a bad taste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and capacity. Works well and it’s easy to open and close. I like the warning sound when a door is left open. Water and ice dispenser give water and ice a bad taste.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker, Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, roomy, and makes a lot of ice! Recommend this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. The exterior ice maker works great. It is large capacity fridge. Love the sliding bottom freezer drawers plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Perfect match to our failing refrig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As our matching "Kenmore Elite" was failing (due to the weakness of the previous generation of LG-manufactured compressor), it was very nice to know that we could purchase an updated LG with the same specs and capacity, and have it delivered to Cheyenne and installed within two days. While we miss certain features of the LG Kenmore (like the rollout shelving extension), this refrig is a good match, and we have confidence it's not going to crap out for more than a decade. Fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    No ice at first, but works great now.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge because we wanted an in-door ice and water dispenser, and it was one of the few that had that feature in the width that we could put it in. For the first few weeks, it was making about 5 cubes a day, which was extremely frustrating. Called LG and they sent someone out; the line that feeds the icemaker inside the door was crimped when assembled at the factory. 5 minute fix and it works exactly as we had hoped. Just wish it worked like that out of the box. Delivery and everything with Best Buy was seamless. The 5 cubic foot difference from previous fridge is a nice change as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 30" wide Sub-Zero built in refrigerator that was failing, so we decided to switch it up to this LG that has the integrated water and ice dispenser (which the kids love), french doors, and slightly wider. We got the installation from Best Buy and it was fast and efficient. I was pretty amazed they were able to take the Sub-Zero out because it was soooooo heavy -- way heavier than the LG. This one has much more capacity, and it's nice having modern drawers, and a little bell to warn us that the door was left open. I haven't bothered to figure out how (or why) to use the wifi yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    I like my new refrigerature!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps items colder than previous refrigerator. I like that a bell rings if door is not shut all the way. I thought it was going to be stainless all the way around but the sides are grey. Not my favorite color. Grey is such a depressing color. It definitely holds more than previous frig. Was a bit leery about freezer on bottom but it too, seems to hold more than my side by side. With the pull out drawers and lighting, it is easier to get to stored items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG French Door Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, great capacity for its size, very quiet, had the product for a month, pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space then we expected. Very quiet. Extremely happy with this refrigerator. Mr

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is SO much more room in this frig than the side by side we had before. I love how frozen pizza fits in better than the other frig. The little alarm when the door is open is funny but has reminded me to close the door. Really enjoying my new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size for my small space. Excellent ice and water

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read lots of reviews. So far so good. Super spacious. Quiet. Looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Happy with the capacity and the sleek design!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for my application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was one of the few that would fit my kitchen. I am very pleased with the performance. It has good capacity and a large freezer section. I really like the bottom pull out freezer. Decent amount of ice and good water dispensing, though a little slow.

    I would recommend this to a friend