Customer Ratings & Reviews

I got on 4th of July sale. Heidi the manager helped me and all the staff was great! Even the delivery people. Ice does make noise when falling but we are fine with that and i think it is pretty normal. We have 3 kids so that does not bother us. Reading other reviews I would say the right door u do have to close a little harder. But on this fridge you can shut the right or left door first. We LOVE it perfect size for the space we needed. Holds much more than the other fridge and we have ice and water. Just get a warranty I would recommend with any house hold appliance. My kids love that they can fill there Hydro Flasks up without spilling. We are all satisfied! I also bought the black stainless steel but I liked the stainless steel better and they switched them with non problem. Excellent customer service from Best Buy!

This LG refrigerator replaces my previous LG fridge which lasted about 13 years before the compressor went caput. This model looks exactly the same and has most of the same features. However, the stainless steel finish on this new model is alot thinner in that it can scratch alot easier. Also the weight of the doors feel lighter and the shelves seem thinner. Overall the quality of materials feel cheaper. This model also has an air filter and previous one did not. Just hoping this new one will ger at least 10+ years. This size 33 width limited my options for immediate purchase.

I loved the fridge and its design. Unfornately, I have been having a few issues with the door handles, rubber on the door, and the shelves. But over all, I like it.

Have now owned the unit for 8 months and have become attached to LG. The fridge is a downsize from our previous issue-laden Samsung. It is consistent and reliable. Water and ice in the door is a really nice feature based on the design. Most of the components to the ice/water dispenser are in the left door. This is nice so it does not take up any room for refrigerated items. Because of this, the ice storage is a bit smaller than other models but the cubes are smaller so ice is created faster than other units. Do not expect to fill any coolers or ice containers. This does make the left door heavier and it does take some getting used to when closing the door. The first week we did bang it closed based on the weight pulling it to a slam. It is not an issue once we recognized the differences in the door. Children may have to be tutored a bit. No ice bin the the lower freezer gives more room for other items. We have been very pleased with the refrigerator and would buy again and certainly recommend. Best buy was knowledgeable and helpful with the sale and delivery

This refrigerator is well set up, and very spacious. The ice and water in the door is handy, and the large ice drawer in the freezer is great for storing ice made ahead. Only downside is the doors are not self closing. That takes some getting used to.

So far very happy with my purchase. Only had it for about 6 weeks. It’s roomy the door shelves are very deep. Ice maker works well and is daily quiet. Only issue is the right side door really has to be given a good push for it to close. Thankfully there is an alarm that alerts you to it being open. Hopefully in time it will loosen up and close easier.

So far, so good. Time will tell if this was a good choice in refrigerator. Some features I like, and some I do not. First time to have water/ice on the door. I like the convenience, but the door is top heavy and slams if you are not holding it back. I noticed right away that the thickness of the shelves is less than my previous LG which was 13 years old. I hope they hold up. Don't think I will use the WI-FI feature.

This is a good fridge. Has some cool features. Love the French doors. Led lighting and the water and ice dispenser is great! My one minor issue with it is, the left fridge door seems to slam shut with the lighted closing motion. I have learned to slowly close it each time. Other than that, it looks great and does what it is supposed to do.

I returned the fridge because it had a very minor dent on the bottom left corner of the water dispenser, the fans were loud but stopped after reaching temp (2 days) The second fridge has the SAME dent. They must be made like that... the second fridge is much louder when the fans are running, very annoying humming sound that I can hear from my bedroom. Ice machine makes smaller cubes which I prefer. It has a smaller holding area for the ice in the fridge but you can easily dump in the freezer to make room for more. This is a good thing because it allows for more room in the fridge. The shelves seem to made of cheap thin plastic, no metal racks/baskets, be gentle Top fridge doors need to be shut with a little force, they don’t close freely like the freezer drawer. It does have an alarm when left open for too long. Doors can be opened and closed from either side - you don’t need to shut the left side before shutting the right. Overall the fridge does what it needs to and looks nice, and easy to clean.

This is very roomy refrigerator and with the slim ice maker, it gives a lot more room on the top shelf. The freezer is also very spacious. Only con is that the door with the ice maker on it is a little heavier and you have to push hard to close.

Great Refrigerator. Very spacious for a 24.5 cubic feet size and quite. Only small complaint is the right side door requires you to give it more of a push to close or it stays a little open, but a sound will warn you though. No adjustment to fix this issue per LG.

So far so good. There are a few noises that we notice and the right door (as you face the fridge) needs an extra push to be sure it closes, but these were items that other reviews had pointed out before. We were limited to this fridge because of the size of our counters so we really had to pick this. So far, no major complaints.

I generally love this refrigerator but after 2.5 weeks one of the doors fell off & not sure whether it was a manufacturer's defect since hinges are bent & other parts broken or an installation error which caused the problem

The right side door does not like to close, have to push it every time. The WiFi does not connect. The lighting is great and the hide away shelf is a must.

Fits great and works well. The right door doesn't seem to close or stick as strong as the left

Had the fridge for less than a month, but it seems to cool/freeze evenly. The right side door does not close evenly...it has to be given an extra shove. Too early to tell if I would recommend it to a friend...since I had to choose, for now I would say no.

I had Samsung refrigerator before and replaced to LG with good expectation. It is noisy time to time when making ice and sometimes don’t know what is causing it. The door on the left with an ice maker is heavy and makes loud when closing because it is bit heavy. The right side door is on the other hand, light that most of the time it doesn’t close by itself. Always hear alarm bell sound cause the door is not completely. Overall, it is bit disappointing.

One of the doors does not close easily, no matter how you try to balance the base. One of the plastic jugs hanging on the door was broken because of 3 cans of 222 milliliters of Coke and two bottles of beer were placed. the plastic over all look so cheap

Love my new fridge except the right door is harder to close than my previous side by side.

I really wanted to love this refrigerator. I just didn’t realize that there’s no ice in the freezer only ice in the door. The door that has the ice on it shuts and slams on its own the other door you have to make sure you physically shut it or you hear the beeper going off that the door is Open.