Customer Ratings & Reviews

Overall, a good buy. For the Price Point, OK quality but fair value for the dollar - other brands at this price point come with fewer issues and have a more solid and quality feel. PROS: * Gorgeous, clean design. Looks great in the space. * Super quiet 98% of the time (see cons for the 2% of the time it's not). * Spacious, efficient and well lit. Nice storage spaces, though if I'm honest I'd like better space for tall bottles like champagne to chill on a door rather than just flipping back the mini shelf, but perhaps that position is better for chilling. * The water and ice dispenser space is quite large allowing containers of all kinds of sizes! Love that. My Pogo water bottle is 40 oz so I'm glad it fits. * Clever and easy to use temp controls that have a nice range of temperature. * I like that there are good storage shelf spaces on the inside of both doors rather than the ice maker taking up all or most of one side. Nice design. * LOVE the deli drawer (or whatever else you might use it for) * Very spacious freezer with 2 tiers! Takes some pressure off my chest freezer in the basement Cons: * The ice maker whirrs regularly to test if more ice should be made, and it's a noticeable if not loud noise. At this price point I feel like that shouldn't be the case. * The housing for the water filter will not stay fully closed. I have tried tape, wedging something into the little clips to help then grip and then using tape, nothing works. It seems to be that the filter itself will not stay up in the locked position after being screwed in and puts pressure on the housing, forcing it open. * The shelves don't actually balance and stay level in their runners. They tip and sag. (Yes, the fridge is level, I checked) I've tried putting some paper towel under the front ends to help support them in place and it helps a bit but they still sag a bit in the center. * The drawer design for the freezer allows small animals like cats or small dogs to climb in behind it when open. The good thing is that it closes softly and gently so it can't harm or squish anything in there when you try and close it, and it will not close when blocked anyway. Still... This is probably not something that can be helped, it's just a fact of having a drawer, but it's something people should consider before buying and I truly never thought about that myself. * The button panel feels like cheap plastic that is not well connected to the underlying contact board of the fridge. * The ice dispenser can kick ice in unexpected directions across the room, the receiving container should be pretty close to the aperture to stop that from happening. * The top cover of the deli/produce drawer is fixed in place. It would be nice if it flipped up as the drawer is pulled out, as competing models at this price point do. Lastly, this has nothing to do with the product itself but does have to do with Best Buy. I purchased a "New" fridge and received one that was damaged in several ways indicating it was actually an Open Box. Honestly, I feel like that was poor faith and business and I was surprised. I always expected and got better from Best Buy. I don't know if it was to do with the Refrigerator Shortage going on or what, but customers should be aware that this may happen to them when buying an expensive appliance that is being delivered from Best Buy rather than one you pick up yourself. The store itself doesn't really know what's being sent to you from the warehouse and doesn't seem to care to have better control over that. In the end, there is a Refrigerator Shortage and my old one was about to die. I had no real choice and this was the first one I could find in the design I wanted that would fit my space and was actually available within the week instead of "maybe" 6 months or more. This is the nicest Fridge I have ever owned. I only hope it lasts as long as my last one.

I got on 4th of July sale. Heidi the manager helped me and all the staff was great! Even the delivery people. Ice does make noise when falling but we are fine with that and i think it is pretty normal. We have 3 kids so that does not bother us. Reading other reviews I would say the right door u do have to close a little harder. But on this fridge you can shut the right or left door first. We LOVE it perfect size for the space we needed. Holds much more than the other fridge and we have ice and water. Just get a warranty I would recommend with any house hold appliance. My kids love that they can fill there Hydro Flasks up without spilling. We are all satisfied! I also bought the black stainless steel but I liked the stainless steel better and they switched them with non problem. Excellent customer service from Best Buy!

I have had this fridge for about 2 months now. Appearance wise, it is a good looking fridge. It is more spacious than I originally thought. The ice maker works well but does not hold a large amount on hand. I only have two people in my home so it’s perfect. You can also empty the ice into the provided ice bin inside the freezer to stockpile it so it’s not a huge deal. The tall water dispenser is definitely convenient to have. I use blender bottles a lot so it’s nice not having to hold it at an angle. I do wish the water dispenser faster. I’m currently looking to see if that’s a water pressure issue on my end which is very likely. Everything has held up well so far. The stainless steel does not get fingerprints on it at all really. Didn’t think I would even use the smart functions but it is actually kinda interesting to see the data. The system check is actually kind of fun too as it detected I didn’t close the freezer all of the way one time. Overall it’s been solid for the first couple months.

This refrigerator takes up less space than our old side by side 28 year old refrigerator. We can see what we have in every part of our new refrigerator much better and it holds more food. The ice maker is completely contained inside of one door and dispenses ice water & ice from the tall outside shelf. The compact ice maker tub can be unlatched to transfer ice into the large bin in the bottom freezer for storing lots of ice. All the shelves and drawers are generously sized. I like filling my insulated mugs with fresh water and ice conveniently anytime.

Awesome refrigerator for apartments and condominiums. It is large, but fits in a relatively small space. It provides a lot of storage and organization over top and bottom door refrigerators. I appreciate the air purifier in the refrigerator that helps keep food fresh for longer. I also, love the ice and water dispenser, especially the ice maker with Ice Plus that makes ice extra fast. I comes in handy when cooking as well. The ice is always fresh unlike ones where you have to freeze water yourself to make ice. The one feature I would have liked to see is the dispenser having a a catch tray for ice and water. Sometimes the crouched ices does not dispense nicely into your cup and ends up on the floor, but is an extremely small nitpick. The freezer is large as well. Overall, I love this refrigerator and would recommend it to anyone who has a tight living space. Of course, check your measurements beforehand.

Due to our older kitchen layout we elected to keep to the smaller size but want to maximize the refrigerator storage. This was one of the only models that offered water and ice on the French door with a bottom freezer. My kids enjoy the easy use of the water and ice on the outside of the French door. It works well for the month and almost a half that we have had it. It looks nice! The door offset is roughly 3/4”-1” for each French door, which is very shallow for the thickness of the doors. It does not sound like much until you have an exterior wall and no give room from the cabinets. No display model at store so found out at delivery when they were attempting to side it into place. Otherwise functions as it should. My kids, wife, and I approved and would recommend. It should be more efficient than our 21 year old refrigerator that it replaced.

I am loving my fridge it even lets me know if I haven't totally closed the door or if I am leaving it open to long. Good feature for my children and grands when they visit, ( they still like to watch fridge tv, LOL) and easy access for ice and water and the space is good, and it is perfect for me. I like that I have a lot of freezer space. I have only had my fridge since May 2023 but as of now I am very happy. the only thing, I find myself wiping door handles, and shelves a lot

This LG french 3 door refrigerator is very energy efficient. The intelligent design with great features make this unit a joy to own! The genius of simplicity! All drawers and storage areas are clear so you can see what's hidden inside! This means less time with doors open looking around. Ice maker and water in the door. Beautiful stainless steel finish. Connects to wifi.

Weve had our fridge for a few weeks now and its such an upgrade from our last one. We love the external water and ice maker. Previous fridge had the ice in the freezer which took up so much space and would get dirty. The shelves in front of the ice maker are still very functional. There is so much room! We havent figured out how to fill it up yet, but im sure we will.

Extremely pleased with this LG refrigerator. We were limited by the space so we opted for this one. It replaces the same size Maytag unit we had. It has almost 3 cubic feet more space than the old one. On top of that, it has the ice and water dispenser on the door.

This refrigerator is way better than our Samsung fridge. This fridge has an ice maker with water on the from of the door. The crisper trays are larger than you would expect from looking at it. Also, the way everything is laid out inside is a very smart use of space. We got it on sale, and we got lucky!

This was a replacement for out 20 year old fridge and we were excited about getting some new features. We have now owned this fridge for a month and are very happy with this decision. The icemaker is well positioned and hidden. You can barely tell it is in the door. The layout and space are perfect. This is an overall great purchase.

Love the refrigerator. Fits perfectly and makes ice fast. Tons of storage space.

Excellent refrigerator and freezer. Flexible. Lots of storage. Great ice maker.

I love this. The ease of organizing is awesome. Cleaning is easy. Love the in door ice and water.

I love the look and feel of this fridge. I wanted filtered water in the door. I dont use the ice in the door much. I store my ice down below in the freezer. I do wish i could add a ice maker down below. Love the organizational drawers in the fridge.

Bought this model because of the size and that the wife demanded it have ice and water in the door. Everything works as advertised and it looks good too.

We had to shave just a 1/4” off the upper cabinet and take the side floor board off but then it fit and looks soooo good. I love the top fridge design, because I have a bad back and it makes a world of difference. I very much appreciate the sliding half shelf for taller items. Ice maker and water dispenser both work great! Plugged it in and cooled down very fast. I like the alarm ding that warns you if you leave a door open. I’m very pleased with this purchase.

I love this fridge. I needed a fridge that was 33" wide or smaller. I wanted external ice and water and wanted French Door. Former fridge was a side by side. This fit the bill perfectly. I've only had it a couple of weeks, but it does everything I need it to do. And it gives me more space to get to my washer/dryer.

I LOVE my new LG fridge! It’s so handy having filtered water and ice cubes dispense in the door. The crispers are nice sized. The bottom pull out drawer under the crispers is handy. I just wished there was a space to stand up 2 ltr bottles of pop without loosing half a shelf. That’s the only drawback that I’ve found so far. I’ve had my new fridge for about 4 wks.