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Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 47 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. I recommend purchasing. Roomy and quiet than most refrigerators. Looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious fridge and very quite. Best fridge I've ever owned.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      It's wonderful to hear that you are enjoying your spacious and quiet fridge! Having ample space for your food storage needs and a quiet operation can greatly enhance your overall experience. We strive to provide high-quality products that meet our customers' expectations, and we're thrilled to know that this fridge has become the best one you've ever owned.

      Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great new refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with features, large capacity and, quiet .. I am VERY PLEASED.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! So spacious while being narrow enough to fit in smaller spaces. That is not rasy to find! The hidden slim ice maker Inside the door frees up even more space by not protruding into the fridge cabinet. Does make for smaller ice holder but just fill the extra ice bin in the freezer and problem solved. Quiet, nice and cold, easy access to everything inside, seems to be a very efficient item. We previously had a side by side. Never again! Plus we got it on sale! Win win!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    Found my perfect refrigerator! Yay!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! It’s spacious- well organized- I LOVE the ice and water in the door. I have friends who have refrigerators with those features and they are so noisy, they drive me to distraction. But, other than an occasional “ clunk” of a couple ice cubes falling into the dispenser chute- this one is so quiet. I couldn’t be happier! Best purchase I’ve made in years! Why did I wait so long?

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Congratulations! We're thrilled to hear the fantastic review. Thank you for making our day. All your family and friends will envy you for leading the way in finding such an awesome appliance. Now, You will just have to find a way to keep them out of the LG Refrigerator! They will all want some of the scrumptious ice in this scorching sun. Have a wonderful day. ~Tanisha LG

  • Pros mentioned:
    Capacity, Ice maker, Noise level

    Rated 5 out of 5 stars

    Wonderful fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is roomy,sleek, and quiet. I love ease of opening the doors. The ice maker inside the door is slim and takes up minimal space.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    So much room!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a hugh freezer, plenty of fridge space and still fits in my 34" location perfectly. The ice and water are very convenient and it is real quiet. Lovin it. Hope it last 25 years like my Whirlpool did. I highly recommend it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has beem really difficult to get this model. There is a shortage of refrigerators. We are limited by the width and this refrigerator is perfect for us: well designed with a lot of space, water and ice dispensers. Worth the wait. Improved vs previous version: quite and smudge free. The Wifi allows to control the temperature and ice plus function remotely. It also keeps track on how often the fridge and freezer doors have been opened...

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    It's cold inside.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what I expected. I has more space inside than the old one that I replaced. I like the display and the Ice setup much better than my old one. It's good looking quiet operating. We have only had it for about a month. I like it and would recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    beautiful fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG french door fridge and have been so happy with it. It's so quiet! Even the ice maker is quiet! Holds so much more that I thought it would. I love how everything you use on a daily basis is up at waist level to see. no bending to look through food. Lots of compartments to separate everything and it has temp control for all compartments! I definitely recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    MAJOR UPGRADE AFTER 20 YRS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frig!! Lots of storage and external ice/water dispenser a big plus. Very quiet running, incl when it drops ice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Perfect size refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was the perfect fit for our narrow and tight area. Plus, there is plenty of room in the refrigerator and the freezer for plenty of food, more than in our previous older refrigerator. Besides the room on the shelves, there is plenty of room inside the doors. The freezer has a bin over the divided drawer below which also has plenty of room for plenty of frozen foods. I like being able to get ice and water from outside the door. The size of the ice cubes are small and fit nicely in your glass. I like the large door handles for the refrigerator doors and the ease of pulling open the freezer door below. This refrigerator is very quiet We are very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this fridge, it fit perfectly in the spot width wise. (Taller than the really really old fridge it was replacing, so took down cabinets above, as I had to do in a previous home too, fridges are just taller nowadays-good!). Take measurements before you order so you know. We love how much more it holds and how quiet it is, along with the water dispenser that can fill tall water bottles. Like the fridge on top and freezer in the bottom and how easy it is to see everything and keep it fresh and organized. Like the French door style versus side by side. Glad I bought the Geek Squad (not called that anymore) a while back, it covers all of my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    Very nice french door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a smaller GE appliance and this has much more room. Installed July 6 and would say we still don't have the storage optimized (lots of room) Large freezer with still lots of empty space. No issues with noise or the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 5 out of 5 stars

    Works like a fridge should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the craziness over the past 2-3 years it’s taken a long time to find a quality refrigerator to replace our broken one, this LG is a simple fridge without any extra fancy stuff and works as intended and quietly except when the ice maker dumps, but that’s expected. Do be aware that the measurements that LG provides are exact, so measure many times at various heights to ensure it fits in your fridge hole.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Zelrick Thank you for choosing the LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water for your kitchen needs! We work extremely hard to give you the best products and experiences, and you make our day knowing that we fulfilled that for you. Enjoy! ~Rita LG

  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    What a Difference this Fridge is?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a start this fridge is so much spacious and it dwarfs my older one. I can store much more and still have room left. The bottom freezer is as big as my old stand alone garage freezer . Now I have more extra space for long term storage. Its just perfect during this covid times. The LED lights are energy savers and give better vision. The WIFI gives you that control at home and away from. The fridge is very quiet and you can now take a nap without the noise from the older fridge..lol.. You will will need to get an extra kit to install the waterline if you dont have an existing one. So good so far with this high tech refrigerator .

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 4 out of 5 stars

    Overall satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge, very roomy to store food, shelving is adjustable freezer is roomy large ice tray to store extra ice. love the water dispenser and ice maker which was the purpose of buying the refer. upper doors seal very well. runs very quiets. easy install. Semi Bad Does not come with holder for excess water dispenser. ice machine spits out crushed ice when wanting cube ice. ice sprays unless you have large cup or you need to put cup very close to ice dispenser. so far satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything we could have asked for. Tons of room with the space saving ice maker. Bright led lights and you can hardly tell it is running compared to our old one

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    I love my fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet with plenty space in the fridge and freezer plus the water dispenser/ice maker is very convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Tons of room and very quiet Love the ice maker and water dispenser

    I would recommend this to a friend