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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 108 reviews
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Best Refrigerator Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator for apartments and condominiums. It is large, but fits in a relatively small space. It provides a lot of storage and organization over top and bottom door refrigerators. I appreciate the air purifier in the refrigerator that helps keep food fresh for longer. I also, love the ice and water dispenser, especially the ice maker with Ice Plus that makes ice extra fast. I comes in handy when cooking as well. The ice is always fresh unlike ones where you have to freeze water yourself to make ice. The one feature I would have liked to see is the dispenser having a a catch tray for ice and water. Sometimes the crouched ices does not dispense nicely into your cup and ends up on the floor, but is an extremely small nitpick. The freezer is large as well. Overall, I love this refrigerator and would recommend it to anyone who has a tight living space. Of course, check your measurements beforehand.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model because of the size and that the wife demanded it have ice and water in the door. Everything works as advertised and it looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Black Beauty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the room and color of this refrigerator. I finally found a refrigerator that would fit in the space I have. I wanted white but it’s hard to find for the size I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG refrigerator! It fits perfectly in our space. It’s crappy that you have to pay more money for a smaller than traditional size but over all we like it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price she’s excellent refrigerator!!! Lots of room and fits small space.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! Your positive comments are really appreciated! When we hear from happy customers, we spread the positivity around! It gives us great pleasure knowing you've chosen us for your kitchen needs. Should you need any assistance with your LG French Door Smart Refrigerator, please contact our LG Support Team at 800.243.0000. We will gladly assist you. ~Rita LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new fridge! Fits perfectly in the spot intended!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size, Space

    Rated 5 out of 5 stars

    Perfect refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an odd size to fit our refrigerator into, and this was the biggest refrigerator we could find that was black stainless steel to fit in our opening. I absolutely love this refrigerator! It is roomy, easy to see everything, plenty of drawers, and the water and ice function is great! No fingerprints on the outside of my refrigerator! 

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size, Space

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. We needed something more narrow to fit into a smaller space. This product is perfect for us. We love the In-door Ice Maker and the 2 different types of ice. This product has an Air Curtain which keeps food in the door cooler. Plenty of space. Shelves are adjustable with one shelf that can be half hidden for taller items. Food stays plenty fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far purchasing this LG Refrigerator was a great idea!! The convenience of the size to be able to fit so nicely in the smaller area underneath my cabinet was just what we needed. I purchased the LG package with the Refrigerator, Stove, Microwave and Dishwasher. The design of these appliances are so luxurious and has enhanced my kitchen!! And as we all know how the kitchen should represent a warm gathering with good food and conversations between families. I feel I have that now with these new glowing appliances !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Absolutely thrilled with my new French door fridge! It's not just a kitchen appliance; it's a game-changer. The sleek design adds a touch of elegance to my space, while the spacious interior accommodates all my groceries effortlessly. The convenience of having easy access to both fresh and frozen items is unbeatable. Plus, the advanced cooling technology keeps everything at the perfect temperature, ensuring food stays fresher for longer. If you're looking for both style and functionality, this French door fridge is a definite winner!"

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    The water dispenser gives water a bad taste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and capacity. Works well and it’s easy to open and close. I like the warning sound when a door is left open. Water and ice dispenser give water and ice a bad taste.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size, Space

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with my new refrigerator. Size, shelving freezer space, tall water & ice dispenser. Sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Love everything about this fridge !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked so hard for a fridge this size because the space we had was very small. This fridge fit perfectly and it works amazing, so much space and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Good Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Needed a narrow fridge but didn't want it too small. There is plenty of room inside and the deli drawer is easy to open and see what's in there. Was worried the ice maker wouldn't produce enough but it makes plenty. Very pleased with the inside layout and easy access to all the food inside and the shelves on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    High quality, best 33in unit out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    33in units are really hard to find and this is the best feature set I could find at this size. We are very happy with the unit and it's one of the only ones we could find with both water and ice in the door. We replaced an older side by side with this and didnt want to lose the ice/water that we were used to having

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 4 out of 5 stars

    Great ice maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this LG refrigerator the ice maker makes a full tray of ice cubes daily if you allow it to make ice continuously. The size is adequate for us two retirees.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Space

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the moment is quiet good size alot space

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Nice Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. The 33 inch width is perfect for our space. Too early to tell on longevity of this unit. We have just had it a couple of weeks. Ice maker is producing a good volume.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi! It's awesome to hear that your new refrigerator is fitting in so well in your home! This unit's longevity is guaranteed with the accompanying warranty, so please be sure to let us know if we can ever help. ^Ian LG

  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Big space in a small place. Plus In-Door ICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great and is much larger than the smaller Whirlpool we replace in the same compact spot. JUST FIT, but wow what a difference. Having ice and water dispenser in the door is great for this type of unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Use it every day!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Huge, lots of settings, drawers really keep veggies and cheeses lasting longer. Door mullion broke in first month and was able to have replaced in due time under warranty. Stays cold, love the ice plus feature when needed. Can turn on ice plus from my phone and adjust climate control and run diagnostics. Love this fridge!

    I would recommend this to a friend