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Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 773 reviews
  • Pros mentioned:
    Ice maker, Space
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    great for a small apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got on 4th of July sale. Heidi the manager helped me and all the staff was great! Even the delivery people. Ice does make noise when falling but we are fine with that and i think it is pretty normal. We have 3 kids so that does not bother us. Reading other reviews I would say the right door u do have to close a little harder. But on this fridge you can shut the right or left door first. We LOVE it perfect size for the space we needed. Holds much more than the other fridge and we have ice and water. Just get a warranty I would recommend with any house hold appliance. My kids love that they can fill there Hydro Flasks up without spilling. We are all satisfied! I also bought the black stainless steel but I liked the stainless steel better and they switched them with non problem. Excellent customer service from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Best Refrigerator Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator for apartments and condominiums. It is large, but fits in a relatively small space. It provides a lot of storage and organization over top and bottom door refrigerators. I appreciate the air purifier in the refrigerator that helps keep food fresh for longer. I also, love the ice and water dispenser, especially the ice maker with Ice Plus that makes ice extra fast. I comes in handy when cooking as well. The ice is always fresh unlike ones where you have to freeze water yourself to make ice. The one feature I would have liked to see is the dispenser having a a catch tray for ice and water. Sometimes the crouched ices does not dispense nicely into your cup and ends up on the floor, but is an extremely small nitpick. The freezer is large as well. Overall, I love this refrigerator and would recommend it to anyone who has a tight living space. Of course, check your measurements beforehand.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge on the smaller width side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great fridge. Is very easy to use, the door opens up with less than two inches of clearance from a wall so is good up next to a wall. The bottom drawer still opens up with the right door not fully open because of said wall cause of the way the door is designed which is helpful. Also has the most freezer room out of all the refrigerators I looked at of this size. Was also easy enough to get set up on my wifi in the app and is nice to be able to change settings and get diagnostics information right to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    There's a New Fridge in Town

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my fridge it even lets me know if I haven't totally closed the door or if I am leaving it open to long. Good feature for my children and grands when they visit, ( they still like to watch fridge tv, LOL) and easy access for ice and water and the space is good, and it is perfect for me. I like that I have a lot of freezer space. I have only had my fridge since May 2023 but as of now I am very happy. the only thing, I find myself wiping door handles, and shelves a lot

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Very user friendly and spacious!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG french 3 door refrigerator is very energy efficient. The intelligent design with great features make this unit a joy to own! The genius of simplicity! All drawers and storage areas are clear so you can see what's hidden inside! This means less time with doors open looking around. Ice maker and water in the door. Beautiful stainless steel finish. Connects to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    So spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weve had our fridge for a few weeks now and its such an upgrade from our last one. We love the external water and ice maker. Previous fridge had the ice in the freezer which took up so much space and would get dirty. The shelves in front of the ice maker are still very functional. There is so much room! We havent figured out how to fill it up yet, but im sure we will.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Extremely pleased with our LG Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with this LG refrigerator. We were limited by the space so we opted for this one. It replaces the same size Maytag unit we had. It has almost 3 cubic feet more space than the old one. On top of that, it has the ice and water dispenser on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    LG has the best refrigerators!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is way better than our Samsung fridge. This fridge has an ice maker with water on the from of the door. The crisper trays are larger than you would expect from looking at it. Also, the way everything is laid out inside is a very smart use of space. We got it on sale, and we got lucky!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great, spacious refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for out 20 year old fridge and we were excited about getting some new features. We have now owned this fridge for a month and are very happy with this decision. The icemaker is well positioned and hidden. You can barely tell it is in the door. The layout and space are perfect. This is an overall great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome Refrigerator!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PERFECT fridge for our small space! It looks great, much quieter than our previous fridge, has a lot of space in top refrigerated space and the bottom freezer space. I like having adjustable shelving and different sized storage spaces on the inside of each door for organization. The ONLY suggestion for change in design would be to have two separate drawers on the bottom, instead of one drawer so you don’t have to open both fridge doors to open the drawer. Still support the 5 Star Rating!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Fits perfectly and makes ice fast. Tons of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. I recommend purchasing. Roomy and quiet than most refrigerators. Looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    You’ll like this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and freezer. Flexible. Lots of storage. Great ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious fridge and very quite. Best fridge I've ever owned.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      It's wonderful to hear that you are enjoying your spacious and quiet fridge! Having ample space for your food storage needs and a quiet operation can greatly enhance your overall experience. We strive to provide high-quality products that meet our customers' expectations, and we're thrilled to know that this fridge has become the best one you've ever owned.

      Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine LG

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it! Perfect for my small space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The ease of organizing is awesome. Cleaning is easy. Love the in door ice and water.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! It's spacious and elegant looking. Little pricey but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this fridge. I wanted filtered water in the door. I dont use the ice in the door much. I store my ice down below in the freezer. I do wish i could add a ice maker down below. Love the organizational drawers in the fridge.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thanks for your review! We appreciate you pointing out the modern aesthetics in fridge model LRFXS2503S. Please feel free to leave your feedback regarding the changes you'd like to see in this model here: https://www.lg.com/us/support/feedback. We're always looking for areas where we can make changes in to improve our customer satisfaction ratings. ^Chris LG

  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model because of the size and that the wife demanded it have ice and water in the door. Everything works as advertised and it looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great new refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with features, large capacity and, quiet .. I am VERY PLEASED.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to shave just a 1/4” off the upper cabinet and take the side floor board off but then it fit and looks soooo good. I love the top fridge design, because I have a bad back and it makes a world of difference. I very much appreciate the sliding half shelf for taller items. Ice maker and water dispenser both work great! Plugged it in and cooled down very fast. I like the alarm ding that warns you if you leave a door open. I’m very pleased with this purchase.

    I would recommend this to a friend