Customer Ratings & Reviews
- Model:
- 24LJ4840-WU
- SKU:
- 5723390
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, color, and size of the 24" Class - LED - 720p - Smart - HDTV. They appreciate the easy setup, smart TV features, and price. While some customers have concerns about the lack of a headphone output, limited apps, and remote control issues, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Not a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchsed this smaller TV based on the size. It needed to fit under a set of kitchen cabinets. We have LG appliances and have bee happy but this is the first, and only, LG television we have. Many of the built in apps do not work well and some of them, namely Amazon Prime, stopped working altogether after an update. Even the Youtube app is dodgy. It also will not remember the home Wi-Fi settings and has to be reprogrammed almost every time it is used. Not a good choice
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback it is very important to us. It is terrible to hear that the television you purchased did not meet your expectations due to many of the built in apps not working properly. I can understand the annoyance this situation may have caused and I would be happy to help. If you will, click the following link for helpful tips https://www.lg.com/us/support/product-help or feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
great door bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.give me chance to see who is coming or near my house
I would recommend this to a friendgood size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for my master bedroom.easy to assemble..
I would recommend this to a friendKITHCHEN TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works pretty good but the sound quality is not so great. It worked good for the first 2 weeks but you have to turn it way up and it’s still hard to hear.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble with the audio of your TV. You can troubleshoot this from the following help library article: https://www.lg.com/us/support/product-help/CT30009760-1429107643672-no-sound-no-audio-low-audio ^CP
Nice white surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv picture was okay, but the overall service was sketchy. The tv would turn off on its own and restart, maybe a factory problem
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see your TV is powering itself on its own. You can troubleshoot this issue from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1427121212479-intermittent-powers-off-on ^CP
Disappointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set this up using an antenna. and found out my older tv using the antenna brought in more channels. I returned the set
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the 24LJ4840-WU did not meet your expectations. We hope you continue to allow us to provide for your home entertainment needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on a whim one day..the internet connectivity is very poor. I’ve to use roku or chrome cast. Currently using as a monitor for my son’s raspberry pi.
I would recommend this to a friendBrand response from LGAnswers
Posted .We apologize you are having trouble connecting your TV to your wifi. We have a troubleshooting article on our help library to help with this issue. You can find the troubleshooting information here http://www.lg.com/us/support/product-help/CT10000018-1426626051711-wireless-network-errors-after-setup If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport, and our specialists will be happy to look into it. ^CP
- Cons mentioned:Remote control
Remote doesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried 2 remotes, still doesn't work. Tried all recomendations yo resolve it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get my nexfix to work at home. I took it back to the store and the LG specialist had trouble at first.
No, I would not recommend this to a friendTv stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an LG TV and I love mine. I got this one for my father and I set it up for him. When I set it up it worked but about a week later it stopped working. It wouldn’t turn on. My father took it back to Best Buy but they couldn’t do anything because it had been more than 30 days. They wouldn’t even see what was wrong with it. I was very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is definitely not what we expect from our products. Have you tried to power cycle the television? You do this by unplugging the unit, then hold the power button on the unit for 60 seconds. Then plug it back in. After this, check for firmware updates. If this does not work, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can assist you further. ^EJ
Quit working after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this tv! And would love to love this tv but it quit working after 1 month! Emailed LG and am waiting to hear back from them. They responded once and said I could bring it to a service center. I don’t want a refurbished one. I deserve a brand new tv. Very disappointed!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the TV you purchased developed an issue so soon. We would be happy to look into the repair options available for you. If you have not already, please reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can help you with this. ^CP
“Mommy why is your tv so small?”
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing with kids, they say exactly what you are thinking. The TV was really small, I’ll give my son that. But the picture is what found me in the return line. It was a hasty decision based on my being cheap, do your homework because returning the TV solidified my haste because that in itself is a huge pain.
No, I would not recommend this to a friendgreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the white frame makes this tv stand out. very nice addition to my kitchen
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.turn the TV on in the morning she would stay on for about a minute and then shut off four five seconds and then it would last another 5 minutes and will shut off again for 5 or 6 seconds. I took the TV back to BestBuy and I got me a regular LED 28 inch TV and actually save money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Not what I expected quality wise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good . Quality isn't what I thought it should be for the brand name associated with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/lgusa so we can get more info and see what we can do. ^CP
Great to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fact that I can play music and movies from USB stick.
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent TV for small area in kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and excellent television for kitchen are. Have 2
I would recommend this to a friend Not good of you don't live in USA :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good of you don't live in USA. :( I've bought this device in USA but I don't live there. LG Tv's are always awesome but it's not working for me since it doesn't find any channel, digital or not. Nothing. Great mistake of mine. I've already looked for a solution on the WWW but until now it's a white elephant in my kitchen.
No, I would not recommend this to a friendGood Picture but stoped 3 days after month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.refured to LG they are fixing it but all the trouble is!-not worth it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is certainly not what we expect from our products! If you need assistance in the future, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so that we can get this resolved for you. ^EJ
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for our RV. I did the original setup at home and then I put it in our Rv. It would not pick up any station off of the antenna. I hooked it up to the same connections that my samsung was hooked up to and it still wouldn't pick up anything. I'm taking it back to the store next week.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to get to the bottom of this with you. I can understand how frustrating it would be to have invested in a TV and for it not to be functioning properly. If you would, please send us a direct message via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB