Customer Ratings & Reviews
- Model:
- 24LQ520S-PU
- SKU:
- 6506779
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the picture quality and ease of use of the 24” Class LED HD Smart TV with webOS (2022). Many also appreciate the smart TV features, compact size, and vibrant colors, frequently citing it as a great value for the price. However, some users found the remote control design and stand somewhat less satisfactory.
This summary was generated by AI based on customer reviews.
Purchase of new LG-24"Class LED HD unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First LG-24" Class LED HD unit lasted 13 months! This is our second and have our fingers crossed. We bought a 5 year warranty plan...we are both in our mid 80's so you can appreciate the irony.
I would recommend this to a friendlg channels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot review until some one advises how to receive the lg channels
No, I would not recommend this to a friendBought for elderly I laws.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little tv. Speakers are nice and loud. Perfect for what we needed.
I would recommend this to a friendLG 24" Class Led HD Smart TV with webOS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Screen and Picture okay but I do not like the Remote. It seems cheap and not user friendly. Would not have purchased this TV had I known about the Remote.
No, I would not recommend this to a friendSporadic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Often when we turn the set on, a message ‘No Signal’ appears. Geek Squad installed the unit and it seemed fine.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Ronald. Thank you for sharing your experience with the LG 24LQ520S-PU. We understand that you’re encountering a “No Signal” message when turning on the TV. This issue can be concerning, especially after a professional installation. You may access this link related to your concern:https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-show-no-signal--1426689345884.
The “No Signal” message usually indicates that the TV is not detecting input from the selected source. We recommend double-checking that the correct input is selected by pressing the “Input” or “Source” button on your remote and ensuring it’s set to the HDMI port or AV input where your device is connected. Also, make sure your connected device (like a cable box or streaming stick) is powered on before turning on the TV. If the issue persists intermittently, you might also try unplugging the TV and devices for 30 seconds, then reconnecting to refresh the signal.
Please send us a private message on social media @LGUSSupport if the issue continues—we’d be happy to take a closer look and guide you further. We appreciate your patience and thank you for choosing LG.
—Avril
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a small tv for the kitchen. Works well and is a smart tv. Not the greatest picture but the price was right.
I would recommend this to a friendGreat TV, bad PC monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV but do not use it to display a computer screen image. If used for a computer screen, it will be very fuzzy. Has a lot of software built in and many options for settings. I brought it back.
I would recommend this to a friendDonClydo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POOR initial set up, even following onscreen instructions. EXTRELEY frustrating, STILL can't get proper set up, tried and wasted SO much time! May return it for ANOTHER brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Like my Sony’s better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of my other televisions are Sony. I don’t think the color of the LG matches the Sony. Also having trouble with using Hulu on this tv. I need to turn it on with the LG remote then turn it off and back on with the Hulu remote. Didn’t have to do this with the Samsung that it replaced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 24" Class LED UHD HD Smart TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Hope it doesn't happen to you!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new Smart LG TV is lovely on my shelving. I am not electronically educated being quite old I cannot install it. Was on old for Geek Squad 25 minutes then cut off. Wanted to hire some- one to help me.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Martha. Thank you for sharing your experience with the LG TV (24LQ520S-PU) model. We're glad to hear that you love the TV's appearance. However, we understand that setting it up can be a bit tricky, and we want to make sure you get it up and running smoothly. We strive to provide excellent services and ensure a smooth experience. If you need assistance with installation, we recommend reaching out to an LG-certified installer or a local professional who can help with the setup. You can also contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Additionally, feel free to send us a private message on social media @LGUSSupport, and we’ll guide you further. We’re here to help. ^Juvy
give me my tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.store had problem handing tv to me in customer service
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, MikeM. Thank you for sharing your experience with us. We understand your situation, and we can see how important it is to receive your TV without any delays.
To resolve the issue with receiving your TV, we recommend contacting Best Buy directly. They handle all in-store customer service inquiries. You can reach them through their Best Buy Support & Customer Service page.
Best Buy Support & Customer Service - https://www.bestbuy.com/support
If you need any further assistance, feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to guide you through any additional steps. We appreciate your patience!
—Renzo
Do not buy this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is OK, but sound was very bad. It sounded like it was in a tin can, and no matter what we did it didn’t get any better returned it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Smart TV (24LQ520S-PU) model. We're truly sorry to hear that the sound quality did not meet your expectations and that you had to return the TV. Your feedback is important to us, and we appreciate your honesty about your experience.
We understand the significance of both picture and sound quality in a TV, and we regret that we fell short in this aspect. Your comments will be shared with our product development team to ensure that we continue to improve our products.
If there's anything else we can do to assist you further or if you have any other feedback to share, please feel free to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We value your input and hope to have the opportunity to regain your trust in the future. ^Juvy
Sorry I had to deviate from samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lg won't connect to youtubetv without a firestick. Had I known that, I might have choosen a different tv but I don't want to dink around exchanging it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James.
LG 24” smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front view was very good but looking at an angles was terrible. Picture was fades out so much I returned the tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, dtag. Thanks for reaching out. Hopefully you were able to get your LG LED TV fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Worked for 3 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv for our kitchen and it worked fine for 3 days. Then, it turned off on its own and we couldn't get it back on using the remote or the power button on the tv itself. Very disappointed. Returned it and purchased another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. ^Vanessa
- Pros mentioned:Color, Ease of use, Picture quality
Great small HDTV with a small price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The compact 24" TV fits nicely in a tight corner of one of our bedrooms. The price was outstanding. The color, sound, and Internet connectivity are excellent in spite of the small size of the TV. The webOS is streamlined and fairly easy to use after a short learning curve. I would highly recommend this LG HDTV to other customers who need a compact screen.
I would recommend this to a friend Poor Picture Quality. RETURNED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Picture is poor compared to other options and brands. Actually returned I was so unhappy with the purchase
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Poor picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in picture quality - my old Visio was much better!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thanks for taking the time and effort to leave us feedback. We're sorry to hear that you're disappointed with the picture quality of your LG G3 OLED TV. You can easily get in touch with us for your concerns by sending us a private message on Facebook or X (Twitter) using @LGUSSupport, and we would be pleased to help. ^Da
Smart televisions are too smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These tvs are so complicated that they are not enjoyable to watch and much less adjust.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1) Picture quality is poor. 2)Also slow to change channels. 3) Manual buttons on tv monitor to change channels (if not using remote) are also difficult to use. Disappointing purchase
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your thoughts and review the LG Smart TV (24LQ520S-PU) model. We appreciate your feedback and apologize for any disappointment or inconvenience you experienced with your purchase.
We understand that picture quality is a crucial aspect of any TV, as well as the inconvenience you faced with the slow channel changing and the difficulty in using the manual buttons on the TV monitor. We understand how frustrating this can be, and we will look into these issues to ensure a better user experience in the future. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and in regards of the slow channel changing issue, sometimes, a set-top box error or a communication problem may be the cause of a delay in channel display. In this case, resetting the set-top box may solve the problem. Lastly to obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-24LQ520S-PU.AUS. If you need further assistae on your unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
