Customer Ratings & Reviews
- Model:
- 24LM520S-WU
- SKU:
- 6337604
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, size, easy setup, price, color, and design of the 24" Class LED HD Smart webOS TV. They appreciate the excellent picture quality, find the size perfect for their needs, and mention that the TV is easy to set up. Customers also mention that the price is reasonable, the colors are perfect, and the white design is attractive. However, some customers have concerns about the volume, app support, speakers, remote control, and WebOS. They mention that the volume needs to be turned up to the loudest setting to hear, LG offers limited app support, the speakers could be louder, the remote is confusing to use, and the TV does not run on WebOS.
This summary was generated by AI based on customer reviews.
Great television for the kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is perfect and I would recommend to anyone
I would recommend this to a friend- Cons mentioned:Volume
This TV can not pull in the channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s also does not have a good volume. I have it all way up and the speaker is not very good. And I don’t have a hearing problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that your Tv is not working properly.Please check the link (https://www.lg.com/us/support/help-library/lg-tv-audio-problems-CT10000018-1388777718317) for simple troubleshooting that resolve the issue. ^Venette
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad small TV not impressed with the picture quality seems not very loud speakers think I could have got same deal for a cheaper brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
great tv for kitchen counter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well under kitchen cabinets with cabinet bracket
I would recommend this to a friendVery nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY wife is so happy with that white tv on the kitchen
I would recommend this to a friendStreaming connection was poor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this - it would not properly stream Xfinity. Jerky connection and other TVs worked just fine, so not the connection, it was the TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
This Smart TV is not as smart as you'd think
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not support Sling TV. That seems ridiculous considering it does support Prime Video, Netflix, and Hulu. There's no technological reason why this TV shouldn't support Sling TV, but it's not available for this model, even though, the WebOS version should be able to support it. You also won't find Paramount+ or other mainstream entertainment apps available for this model. You'll want to buy a Chromecast, FireTV, or Roku stick to go with this TV if you want it to be more capable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
having an isue with freezing picture & buffering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture-color great but can't seem to hold on to WiFi connection. I have another LG TV with no such problem & this TV is the closest to the modem & router!!!
No, I would not recommend this to a friend TV w Apps
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good for minimal bathroom use on Wi-Fi apps, channels, etc. It can be delayed to load shows from apps…but overall good for the cost.
I would recommend this to a friendReturned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV had a burn in effect on the screen and also the TV did not have LG channels- didnt like the TV in general and ended up returning it, but I am more dissatisfied with the Bestbuy experience and there is no place to comment on it. The whole return process is a whole new story and was most unsatisfactory. Bestbuy's range of products is now very limited, their customer service is becoming poorer, and overall the store is now becoming more and more irrelevant.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG Sound bar. I am sorry to hear that it developed image retention and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Only buy it for the color "white"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, but it matches our kitchen... Needed a small counter top tv for my wife in the kitchen. I've never seen an all white tv, and just happened to find at Best Buy in open box. Under $100 can't complain, but the Smart WebOS is the absolute worst system I've ever tried to use. Brutal... I'm going to have to attach a cable box to it because it's impossible to get to streaming channels and other features. Speakers below average sound, picture is really bad. But, it looks cool and sometimes that's worth $100 bucks!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Primitive tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The method of enhancing the color of the picture is primitive. Also Apple Airplay is listed but does not work.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but not a great tv. We use it for the smart tv feature, but it goes to cable tv first, so it's it's a loud, fuzzy screen until we pull up whatever app we are using.
No, I would not recommend this to a friendKitchen tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good except the sound. We use this in the kitchen and can’t hear while cooking or washing dishes.
I would recommend this to a friendLG TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buying experience was great - the quality of the product is not the greatest. We have issues with the picture fading in and out.
No, I would not recommend this to a friendLG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POOR PICTUREXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
No, I would not recommend this to a friendLG Smart Tb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would’ve researched this product more! Disappointed that LG does not support some of the the free apps I wanted to add. I wish I could exchange for a different brand.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Complicated set-up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get the sound quality I expected. Old Vizio had better picture. Remote on LG is not user friendly. Disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
Not very smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly buffers/choppy even on my fast ethernet 100 MBPS wired connection. My Samsung 2016 is not choppy. I thought I was getting newer technology but this TV is not. I wish I could just get another Samsung but they don't make my model anymore. Also when you first turn it on it goes straight to antenna which is not hooked up so you get the loud annoying fuzz noise until you can get to the apps. Look elsewhere for a more refined product this thing is ANNOYING!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly. We will be sending this feedback to our product team.We apologize for any inconvenience. ^Venette
Not at all happy with 24" LG Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had issues with sound -- had to go up to 97/98 on sound bar to be able to hear it. Talked with Geek Squad several times - one said take it back because it must be the "board". Took it back and got another one - also got a sound bar. Had Geek Squad tech come out to hook it up -- he was a great guy, did an excellent job. Worked for a while. Now, can't hear it again with sound bar turned all the way up. Also, having issues with it logging into Hulu - keeps saying "error connecting" -- the other TVs work fine - NOT this one. Don't know if it's TV, HULU, or internet. But, definitelly NOT HAPPY!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette