Customer Ratings & Reviews
- Model:
- 24LM520S-WU
- SKU:
- 6337604
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, size, easy setup, price, color, and design of the 24" Class LED HD Smart webOS TV. They appreciate the excellent picture quality, find the size perfect for their needs, and mention that the TV is easy to set up. Customers also mention that the price is reasonable, the colors are perfect, and the white design is attractive. However, some customers have concerns about the volume, app support, speakers, remote control, and WebOS. They mention that the volume needs to be turned up to the loudest setting to hear, LG offers limited app support, the speakers could be louder, the remote is confusing to use, and the TV does not run on WebOS.
This summary was generated by AI based on customer reviews.
Not good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv and returned it. The picture quality was very good but the sound wasn’t comparing to the Samsung. Nice tv but doesn’t work for me.
No, I would not recommend this to a friendRoku function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku function is not dependable. Had to buy a separate Roku stick to do the job. IMO, buy a HDTV without all the extras and just add a Roku stick.
No, I would not recommend this to a friendGood picture but wifi connectivity is poor.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We mainly wanted this for a guest room and needed wifi connection to our Xfinity router/modem for connection. One room away from the router is where we put it. Our download speeds exceed 900mps and our uploads are 23mps. Connectivity speed is not an issue nor is signal strength. The tv connected but stuttered buffering on anything we tried to play on it via wifi. We returned it to the store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Cons mentioned:Volume
Tv is fine but volume isn’t loud enough.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is in the same room as AC so I have to keep it at full volume. Never had that sort of issue with a television.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you are not satisfied with the quality of our unit.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
- Cons mentioned:Volume
Not delighted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume does not go high enough. LG's webOS does not support HBO Max or Apple TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Great sound, but picture is not sharp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv because I specifically wanted a white tv for the bedroom. LG is generally a great brand, so i bought it. Easy to set up. Good features. But my one big criticism is that the picture is not sharp, nor is there any setting to change to get it sharper. I'm not returning it solely because I use that tv mostly for playing while I drift off to sleep, therefore I don't need to watch the tv often. If I want a great picture, I can go turn on the Samsung in the other room.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Last lg tv will buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is nice picture fine. There is one problem no directv stream. If known, would of bought another brand
No, I would not recommend this to a friendTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't figured out what I can do with the features. I may have to call the Qeek Squad.
I would recommend this to a friendExpected levels of meh.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero frills. Glacial processing speeds. You get what you pay for.
No, I would not recommend this to a friendI was very disappointed in the picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in the picture quality. I know it wasn’t an expensive TV, but the definition just isn’t there.
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture quality The only reason for 3stars The volume sucks You have to turn it way up just to hear it
No, I would not recommend this to a friendJust OK, nothing more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In times when 4k resolution is standard and 8k unfolding offering 720p 24" TV is an insult to the average consumer. I have researched the market intensely and because an absence of sensible option decided on this enormously compromised purchase. It's a cheap mediocre product with less than average picture quality. Most audiophiles and technologically minded consumers will be very disappointed!
No, I would not recommend this to a friend- Cons mentioned:Webos
Avoid - Uses and Old WebOS system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another LG tv that I love. However, this item uses an old WebOS system which cannot be updated. It also does not allow you to screen share from an iPhone. I like the look of the tv but the functionality is not up to date.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Setup
No more LG for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv fit the physical dimensions we needed. Everything else is sub par. Very complicated to setup. Apps are woefully lacking. No Sling?! No Disney?! Speakers are junk. But, that size and color are perfect so it stays. But my last LG product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .A list of available applications for this TV can be found on the following page: http://us.lgappstv.com ^CP
Unable to load LG free channels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but your not able to get the the LG free channels app on this model
I would recommend this to a friendDisappointed not a smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV but disappointed it was not a smart tv. Difficult without cable
No, I would not recommend this to a friendnot compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it wasnt compatible with spectrum i had to but a fire stick.. to get it to workvery disappointed
No, I would not recommend this to a friendRather have had tv with Roku built in
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather have Roku for ease of setup. Had o call lg support. To find had to plow through all the pay-for-help sites.
I would recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being a part of the LG family.
Little blue and grainy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for an rv. Picture is mot as clear as other hd screens this size
No, I would not recommend this to a friendHDMI Ports Finicky
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI connection is finicky and causes the cable to flicker occasionally
No, I would not recommend this to a friend