Customer Ratings & Reviews
- Model:
- 24LM520S-WU
- |
- SKU:
- 6337604
Customer reviews
Rating 4.4 out of 5 stars with 1767 reviews
(1,767 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, size, easy setup, price, color, and design of the 24" Class LED HD Smart webOS TV. They appreciate the excellent picture quality, find the size perfect for their needs, and mention that the TV is easy to set up. Customers also mention that the price is reasonable, the colors are perfect, and the white design is attractive. However, some customers have concerns about the volume, app support, speakers, remote control, and WebOS. They mention that the volume needs to be turned up to the loudest setting to hear, LG offers limited app support, the speakers could be louder, the remote is confusing to use, and the TV does not run on WebOS.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Great for a Kitchen TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regular quality screen. Sound is not very low even turning the volume to max.
I would recommend this to a friendRated 3 out of 5 stars
Nice TV if you can hear it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to turn the sound up to 75-80 to hear it ware as the other tv's I have I set adound 20.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good Puchase with a Flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear reception but poor sound quality, necessitate the purchase of a sound bar.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fine. Xfinity app on it isn’t as good as other tvs. Not sure why it’s slower.
I would recommend this to a friendRated 3 out of 5 stars
Poor audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio needs to be at 100% on some channels in order to hear!
No, I would not recommend this to a friendRated 2 out of 5 stars
TV is good, LG Store Stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with this LG TV, BUT: the content at the LG store is awful. The LG content store is so poor I gave up trying to find what channels I wanted & bought a Roku Express for $30. I know it's ridiculous but I had no choice. Could someone please tell LG they need to update their content store - it's useless! Just so you know.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for larger screen. Too small for Whalen tower stand and overall too small.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not effective for data rich feeds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic TV. Does not have CPU/Buffer to handle strong data feed. Basic channels OK but CNBC with ticker at screen bottom turns into a series of screen freezes. I purchased with the thought I could eliminate ROKU but TV processor is not sufficient for data rich feeds.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Beautiful picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Mother love's the picture and is learning the remote, so if Moms happy am happy!!!
I would recommend this to a friendRated 3 out of 5 stars
Tv is great, smart connect is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weak smart signal, after plugging the alexa fire stick it never stop connecting anymore.
No, I would not recommend this to a friendRated 3 out of 5 stars
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still working on the installation! It's a lot of work doing a wall mount!
I would recommend this to a friendRated 2 out of 5 stars
frustration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no orca jacks to hook up our speakers, the ones we already owned. We had to purchase a sound bar, which did not come with the optical cable we needed to hook it up! Another trip to the store, more money out the door. I have co-morbidities so every trip out of my house is potentially fatal.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Does not cast with Apple products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it as it would not allow mirror casting with Apple products
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice little unit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with the apps on this TV but the unit itself was worth the value
I would recommend this to a friendRated 1 out of 5 stars
Cheap piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage. I moved the tv to a different wall. Didn’t bang it on anything or drop it and when i turned it back on it had lines running through the screen. I have literally owned this tv for less than two months. Oh... and the kicker is... Best Buy only had a two WEEK return period for my purchase. I will never buy from this store again. My two other smart tv’s have been moved several times and i have had no issues with either. I have had them over ten years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Good small tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv if you don't want it taking up to much space in ur child's room.
I would recommend this to a friendRated 2 out of 5 stars
didnt work right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took it back because the picture kept stopping like it was stuck...checked our other tvs and they weren't doing that, so we took it back and bought another lg but another model,not a smart tv and it works fine took it back a few days later. .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG TVs, please visit https://www.lg.com/us/tv. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Rated 3 out of 5 stars
Bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose. Looks nice with my white-themed bedroom/bedding
I would recommend this to a friendRated 3 out of 5 stars
LG tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound. The image and colors on the screen are good.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointing in every way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is poor, color unrealistic, no fine tuning of picture, only presets. No analog out for headphones. Flimsy construction, would not connect to Wi-Fi. Disappointing after I've had an LG phone for 5 years and expected more than the quality of an off brand cheap tv. Returned.
No, I would not recommend this to a friend








