Customer Ratings & Reviews
- Model:
- LDFN4542B
- SKU:
- 6448635
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.
This summary was generated by AI based on customer reviews.
Buyer’s Remorse?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this purchase. All I want are clean dry dishes, etc. Three hours to complete the wash, and even then the dishes aren’t completely dry. Still trying different settings but haven’t dialed it in yet. Based on what I’m seeing I would not buy were I you.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG 24" Front Control Smart Built-In Stainless Tub Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes still wet after using extra dry. Glasses don’t come out clear.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good a dishwasher does not dry or wash well . Leaves a residue on glass even when rinse aid is applied
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Cynthiah. Thank you for sharing your experience with us. We understand your situation, and we know how important it is for your dishwasher to provide excellent cleaning and drying results.
To help improve the cleaning performance, here are a few steps you can try:
Ensure Proper Loading: Avoid overlapping dishes and ensure that no dishes are in contact with the nozzles. Adjust the height of the racks to ensure no dishes block the spray arms, and load the cutlery in a standing position for the best performance.
Clean the Filter: Remove the lower basket and clean the filter to ensure it is free of debris. Improper installation can affect the wash performance, so make sure to reinstall the filter properly.
Run a Machine Clean Cycle: You can also perform a Machine Clean cycle by removing any dishes, filling the detergent dispenser with citric acid or a dishwasher cleaner, and running the cycle. This helps clean the interior and improve the overall performance.
For more detailed steps, you can check our Dishwasher Not Cleaning Help Guide.
LG Dishwasher - Not cleaning - https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547
If the issue persists or you need further assistance, please send us a private message on Social Media @LGUSSupport, and we will be happy to help. We appreciate your patience.
—Renzo
Not totally satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the physical setup of the trays. The top shelf of the three is really not terribly useful.
No, I would not recommend this to a friendTop Rack Still Wet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top rack does not fully dry. Bottom rack dries fine.
No, I would not recommend this to a friendLG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this brand new, customer service was HORRIBLE! They pushed our appointment numerous times, didn’t show up to scheduled appointments, finally got installed to find a defective latch on the door, then another few weeks of waiting of them, then I was lied about part being ordered, waited again, finally got it installed and latch still not working properly, I am done using Best Buy
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jamie. Thank you for sharing your experience with us. We understand your concern about having been to go through multiple delays, poor communication, and ongoing issues with your LG Dishwasher (LDFN4542W) model. We strive to provide high-quality products and exceptional services that exceed our customer's needs and expectations. We recommend reaching out to Best Buy customer service once again at 888-237-8289 and insisting on an urgent resolution or escalation, particularly with the ongoing latch problem. If the issue is still unresolved, we’re happy to assist you directly.
Please send us a private message on social media @LGUSSupport, and we’ll coordinate with the service team to ensure the necessary parts are delivered and installed promptly. Thank you for your patience, and we’re here to help you get this sorted out. ^Juvy
Earplugs Needed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher to replace our “louder” dishwasher. Well, we still have the other dishwasher in our garage and I’m ready to switch it out. We were told this was pretty quiet and I can’t even hear our television when it runs. Do not recommend this dishwasher for the the noise alone! I wish I could upload a video so you can hear it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product, Rebecca. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Works well, but major manufacturing defect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model works well and has great load flexibility. I'm giving it a low score because I've discovered that an intermittent leak that I assumed was an issue related to connection tightening and then improper loading is actually a separated seam in the stainless steel tub.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Terrible Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible didhwasher. We bought this and installed ourselves. My husband is very capable and made sure the whole thing was level. Leaked from the front. We tried getting ahold of Best Buy and LG and would be stuck on the phone for 2+ hours for someone to tell us to call a different number. We had to out source for someone to come look at it, turns out the front vent seal is defective and theres a ton of dings and dents on the inside. After all this, it finally washed without leaking, but doesnt dry a single thing. We have read instructions, tried different settings and our stuff still comes out soaking wet. It could finish a wash at 9pm, have time to dry all night and be soaking wet at 9am. Overall super annoyed in having to spend all this time with a machine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your dishwasher does not have a heating element, and therefore drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.
Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.
Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer
Drying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is an average dishwasher. It does not dry the dishes very well.
No, I would not recommend this to a friendunreliable technology that breaks down frequently!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the control board went bad within 6 months of purchase, fortunately it was covered by the protection plan so there was no cost to repair it other than a few weeks of inconvenience without it while waiting for the parts. It went broke again in 8 months. Now it is out of protection plan, I have to pay to diagnose the problem, and then labor and parts to fix it, I am better off buying a brand new one with another brand. never had any issues with other dishwashers that i have/had, includiing the ones that I bought in Homedepot.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience on the LG Dishwasher (LDFN4542S) model. We regret the inconveniences and frustrations caused by the recurring issues you've encountered.
We understand the importance of having reliable appliances, and unfortunately, your dishwasher has not met your expectations. We continuously strive to improve our products and services, and your input helps us in this process. We recommend contacting Best Buy customer service at 888-237-8289 to discuss this matter further and explore possible solutions to the ongoing issues. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Cycle time
Do not buy list.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minus star. Got error code in a week or 2. After 2 weeks used this dishwasher was always left the powder on dishes. Cheap quality, dishes not get clean. So long of the cycle. I exchanged after a month of use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to assist. ^James.
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but it's loud and does not have auto release option. Good for the price though.
No, I would not recommend this to a friendNot as shown in picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture advertised to be a covered body however the body is wrapped up in insulation blanket.
No, I would not recommend this to a friendlg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't dry as well as my old maytag. so far, so good. Is much larger than my old one.
I would recommend this to a friend- Cons mentioned:Reliability
Not Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher goes out 13 months after purchase and Best Buy can't provide service for over two weeks. So much for Totaltech membership.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash, and 48dba - Black. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
- Cons mentioned:Installation
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with hook ups after paying for hook up kit AND installation. Had to pay a second time for pieces and a plumber. Not the quality I was hoping and AWFUL customer service. So much of my life wasted
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Does not dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get an entire LG appliance package, as i had heard all great reviews. Unfortunately, this dishwasher did not meet me expectations. No matter what settings i put it on, it does not dry the dishes. I have to hand towel dry almost every dish before i put them away. I will say all of my other products from LG have been fantastic.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We understand your frustration with the drying performance of your LG Front Control Smart Built-In Dishwasher and sincerely apologize for any inconvenience it may have caused. We suggest checking the rinse aid dispenser and ensuring it is filled, as this can greatly enhance drying results. You may also find that using the Extra Dry option, if available, can further improve the drying process. If the issue persists, please don't hesitate to contact our support team for further assistance. You can also connect with us privately through Facebook or X (Twitter) using the handle @LGUSSupport. We value your satisfaction and appreciate your patience. ^Sam
dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry dishes no matter what dry setting you choose.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry very well and cleaning capability is average
No, I would not recommend this to a friend