Customer Ratings & Reviews
- Model:
- LDFN4542B
- SKU:
- 6448635
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Worst dishwasher ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dishwasher ever. The panel started blinking and dishwasher stopped working in the middle of the cycle after 5 months of using. fixed by LG. Just after an year same issue, fixed by insurance. after 8 months motor got complaint
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate all feedback. Thank you for bringing this to our attention. We’re sorry to hear that you didn’t have a great experience with our service. We would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
- Cons mentioned:Reliability
Bad Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy delivery service is horrible. First they gives you ridiculous delivery window time of 7am to 11am, Wait around all morning then to find out they canceled the delivery. Several days out...now have to wait around again. Unfortunate they are not more professional.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Rodney. We appreciate you letting us know about your delivery service. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. ~Anthony
Known issue with main control board
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Run do not buy! We purchased this dishwasher 14 months ago and it already needs a new control board. This is a known issue with LG dishwashers since 2015. There is currently a class action lawsuit. We had an LG authorized technician in and the quoted $795 for the repair. When we mentioned that the part was still under warranty the tech told us we would have to pay them and then try to get the money from LG. We then contacted LG and they sent a part authorization to repair company. The new quote for the repair was now $495!. Keep in mind this is a ten minute repair! We then asked LG to send the new part directly to us and they told us this is against company policy and only an authorized technician can have the part shipped. Save yourself a lot of money and heartache and stay away.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about facing such significant issues, especially after only 14 months and the difficulties you've had with service and repairs. We strive to provide high-quality products and great services to ensure a smooth experience. We want to help you navigate this situation. If you haven't already, please reach out to us through a private message on social media @LGUSSupport. Our team will do our best to assist you and explore possible solutions.
Your satisfaction is important to us, and we appreciate your feedback as it helps us improve. ^Juvy
Don’t buy an LG dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dishwasher is crap. Don’t buy one. Don’t believe the good reviews. We bought this a year and a half ago. It says 10 year warranty right on the front panel. The water pump is broke. $500 to repair. Not covered under warranty. We paid &650 for the dishwasher. You also have to clean the filter frequently for it to clean properly
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ken. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about facing such significant repair costs shortly after purchase. We strive to provide reliable, high-quality products exceeding our customer's needs. To help with the cleaning efficiency, regularly checking and cleaning the filter can make a significant difference in the dishwasher's performance. If you're experiencing ongoing issues, please send us a private message on social media @LGUSSupport. We're here to assist you and discuss potential solutions. Thank you for your understanding, and we look forward to helping you. ^Juvy
Highly Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for installation which was delayed the day of with no explanation. I chatted with customer support who advised the product was damaged during shipping. That's fine and I appreciate the attention to care. But when I asked how much I would be compensate for the delay since I paid for it, neither the agent nor superiors could tell me an amount. They'll could only promise there would be gift card credits. Without knowing how much, I canceled my order. If Best Buy can't answer a simple question about an issue that is their fault, I am not going to shop with them anymore. Wayne too many other options out there with better service. Beware when buying from "Best" Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We regret the inconvenience and frustration you encountered with the delayed installation of your LG Dishwasher (LDFN4542S) model. We understand the importance of transparency and reliable service, and it seems we are falling short of your expectations. We will address this matter with our customer support team to ensure better communication and resolution in similar situations in the future. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our service. ^Juvy
- Cons mentioned:Reliability
Bad dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it less than one year and after few months it operate and stop suddenly and l restart again then stop again so it bother me a lot and l advice evryone to stop buying this machine
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Decent dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very long wash cycle times and doesnt dry very well
No, I would not recommend this to a friend- Cons mentioned:Control panel
Didn't last two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful machine. Broke after less than two years. Control panel and motor need to be replaced. Using the 10 year warranty on the motor is a joke. Two of the companies LG gave me to contact won't even work on their stuff due to not being paid for past warranty work. I do not recommend LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Take of My Price Tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They left the plastic price tag on my washer and I cannot get it off?
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that having the plastic price tag on your washer can be an issue To remove it, try gently heating the tag with a hairdryer to loosen the adhesive, then peel it off carefully. If this doesn’t resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore additional solutions. We appreciate your patience. —Avril
Poor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this dishwasher with the refrigerator, stove, and microwave. All matching LG appliances and we love them all except this dishwasher. Poorly designed, the way the racks are made it doesnt hold much and there is no real place for bowels. The glass rack only accommodates short glasses, taller ones hit the small utensils rack up top. Also, it doesn't dry the dishes completely even on the longest dry cycle. I have someone coming out to look at it. Over all I want to return it and exchange it for something else. Very surprised LG put their name on this !!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Christopher! We'd love to hear more about how your technician visit went, and help look into a possible return, if that's your preference! Just be sure to reach out with the link below; we'd love to see how we can help. https://www.lg.com/us/support/contact ^Ian
Save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2022 and it makes a grinding sound and now leaks. Got a qoute for 350 from LG to come look at it. Wont be buying another LG product again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gerry. Thank you for sharing your feedback with us. We understand your concern about experiencing a grinding sound and a leak with your LG Dishwasher (LDFN4542W) model, especially when it’s only a couple of years old. We strive to provide high-quality products that exceed our customer's needs and expectations.
The grinding noise might indicate something stuck in the drain pump or motor, possibly causing the leak. Check the filter area for blockages in the pump or spray arms, as debris can create these sounds.
Regarding the leak, inspect the door seal and hose connections; a damaged door seal could lead to leaks. For more details, visit: https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052. If issues persist, consider getting a professional to help.
Feel free to message us on social media @LGUSSupport for further assistance. ^Juvy
Time waster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read good reviews and bought this dish washer. Installed. BIG mistake. No express wash or rinse only cycles. No half an hour quick wash. The fastest cycle takes 2 HOURS!!! Good if you want to waste time. You can’t put away dinner dishes before going to bed unless you want to stay awake and be tired next morning. The priority next morning is to attend to dishes before anything!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Front Control Smart Built-In Stainless Steel Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Dishwasher smells like pond water.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the first day being installed the dishwasher has smelled like fishy pond water. No matter the brand or style of detergent it makes everything stink. If you try to leave the door open it makes the house smell. Water is good, it is plumbed upstream of the P trap along with the high loop in the discharge line. No matter what we’ve tried that smell won’t leave. Pulled the seal cleaned it. Affresh dishwasher cleaner, distilled vinegar. Nothing will take smell away. Called LG direct and they say this is normal for them to smell fishy. Highly recommend staying away from this brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We recommend to also wipe down the door gasket and keeping the door slightly cracked open so that the inner tub can fully dry out. ^Jennifer
Lemon product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motor and mother board stopped working within months of each other after a year. Lg repaired the motor but not the mother board, so I had to purchase a new dishwasher.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about having multiple issues with your LG Dishwasher (LDFN4542S) model, especially after LG repaired the motor but not the motherboard as you've mentioned. We strive to provide high-quality products and great services to ensure a smooth and seamless experience. Since the motherboard issue persisted and you had to purchase a new dishwasher, we recommend contacting our customer support team to discuss possible options for reimbursement or compensation, as well as to provide feedback on your experience. Please reach out to us on social media @LGUSSupport. We're ready to help address your concerns and explore any additional support we can offer. ^Juvy
Dishwasher does not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher has a typical life span of 2-3 years before the pump goes bad. My dishwasher is 2 years old and has the following problem as shown here: https://www.youtube.com/watch?v=Hw2UEqVJizk&t=203s
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing the details about your LG Dishwasher (LDFN4542S) model. We understand the importance of having a dishwasher that functions reliably and lasts long. We strive to create durable appliances that stand the test of time, but occasional malfunctions can occur. To troubleshoot, please check for any debris or obstructions in the pump area and ensure that the dishwasher is properly leveled, as these can sometimes affect performance. Regarding the noise issue, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. For further assistance, please reach out to us on social media @LGUSSupport. Our team is ready to assist you in resolving this and ensure your dishwasher operates smoothly. ^Juvy
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase ive made. Dishwasher had issues since buying it with the bottom rack having the rollers fall off all the time. always uneven coming out. Then 3 months ago the pump went out. The unit was just over a year old. Got with lg but they said it was out of warranty. Will never buy lg product again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dustin. Thank you for reaching out to LG Customer Service regarding the issues you have encountered with your LG Dishwasher (LDFN4542S) model. We apologize for any inconvenience and frustration caused.
We understand that you have been facing difficulties with the bottom rack rollers constantly falling off, resulting in an uneven dishwasher loading and unloading experience. Additionally, you mentioned a pump malfunction that occurred just three months ago, despite the unit being just over a year old. We apologize for any inconvenience caused by the warranty expiration. To obtain more details on your LG product, you may visit this link: https://www.lg.com/us/support/help-library. If you need more assistance on your LG unit, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We value your satisfaction and want to ensure that your experience with our products meets your expectations. ^Juvy
Very noisy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very loud and noisy. It’s not quite at all. Description was misleading.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JamesB. We apologize for the inconvenience caused by the loud and noisy operation of your LG Dishwasher (LDFN4542B) model. We understand that this does not align with your expectations and the description provided. Your feedback will be taken into serious consideration as we continuously strive to improve our products and their descriptions. To address this issue, you can visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. If you find that the noise issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got our dishwasher brand new and second time using it the motor crapped out and dishwasher was no good. We have been without a dishwasher for over a month now while we wait for another one to come in, same brand same model. Im hoping the next one will work perfectly and not be a dud like the last one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Short life - Very limited Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG dishwashers are very poor quality. I bought one for $1000 and is didn't last 4 years. The 10 year warranty only applies to the motor. The electrical panels and boards will fail not long after the single year warranty. Complete waste of money. It is criminal.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bestbuy delivery is awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great, but the delivery experience is worst ever
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. there. Thank you for taking the time to review your recent experience with LG Dishwasher (LDFN4542D) model. We understand your negative delivery experience despite being satisfied with the product itself. We strive to provide exceptional service and ensure a smooth and seamless experience, but it seems we missed the mark this time. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, you can also reach out to us on social media @LGUSSupport. ^Juvy