Customer Ratings & Reviews
- Model:
- LDFN4542S
- SKU:
- 10926595
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Walter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works well, but doesn't dry dishes as advertised.
I would recommend this to a friend- Cons mentioned:Installation
A not too happy owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry very well. Directions difficult to understand how to use. Install disappointing
No, I would not recommend this to a friend LG - 24" Front Control Smart Built-In Stainless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel. Best dishwasher.
I would recommend this to a friendGood deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that i don't love about this is that you can easily hit the start button by accident. Great value for the price.
I would recommend this to a friendMatching product great working condition.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was open box working great love the third shelf great price.
I would recommend this to a friend- Cons mentioned:Installation
Pathetic EXCUSE for a Business!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was a LOWER rating I could give to BEST BUY I would... After the first installers couldn't install, installation was rescheduled for a later date. When trying to verify my second installation date, I find that there was NO installation set, even though I have an email saying the installation was scheduled. This all leads to another LATER installation date. I can't tell you how INCOMPETENT BEST BUY HAS BECOME! Hopefully the third date will work and the installer can perform his JOB. Talking to TotalTECH was a complete failure, as they transferred me to a store for MORE HELP... The guy at the store wanted to give me another number to call... Absolutely incredible that BEST Buy is even in business as incompetent as this ONE SIMPLE purchase should have been. I can tell you one thing... After I get this done, my account will be closed and I will NEVER buy from BEST BUY again!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your retailer. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Good Dishwasher.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. Haven't had any issues 3months in. Easy installation for you DIY people.
I would recommend this to a friendWorks great, no rinse aid required.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been incredibly satisfied with this dishwasher. The extra dry cycle on normal has been working incredibly well even without rinse aid. Excellent space with the top rack too.
I would recommend this to a friendDo not purchase this dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this dishwasher for the following reasons: 1. Many if not most dishes come out wet after the wash even after using all available drying options. We have to pull out the racks and let the load air dry (which can take hours) unless we hand dry them. Any plastic items will be very wet after washing. 2. Rack configuration is very inflexible for anything but standard-sized plates, bowls and drinking glasses. There is a big gap between the front and back sections on the bottom rack, which leaves an unused area if you aren’t washing large pots and pans. 4. Unfortunately, we are past the 15 day return date because there were no installation dates available soon after delivery. 4. The plumbers who came to install the dishwasher wanted to charge an additional $150 plus over the installation fee we already paid to BB due to local codes. This may not be BB’s fault, but BB gave us no warning that this could occur.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes the dishes, really well. Not the best with drying
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Cedrick. Thank you for sharing your experience with us. We understand that your LG 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba is washing your dishes well, though we understand your inquiry regarding the drying performance. Your feedback is important, and we'd like to assist you further. To ensure you are getting the best drying results, we recommend using a rinse aid and selecting the Extra Dry cycle option.
https://www.bestbuy.com/product/lg-24-front-control-built-in-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-stainless-steel/J7G56535CW
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Would love to write a review, BUT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complaining here because maybe someone will see it and customer service is a joke. Was supposed to have a delivery with install 4/9. They came to deliver and the entire front of the dishwasher was dented in. Called the next day to reschedule for 4/16. Today is 4/15 and even though i received an email confirming the appointment, the app doesnt show anything and tells me to schedule an appointment. Called them today and apparently I have no appointment tomorrow. They rescheduled AGAIN for 4/25 (now a month out from purchase and a $250 installation fee) and I suspect the same thing will happen because even though i received an email that it is scheduled, the app is still asking me to schedule a delivery (which doesn’t work). I asked if i could just cancel the order and reorder, but apparently it is “shipped” so I cannot do that either. They also convinced me to join total tech when I purchased, but have yet to price match me despite my app showing the product for $100 cheaper than I purchased it for. I’ve asked three customer service reps and been met with an excuse every time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jenn. Thank you for sharing your experience with us. We understand your concerns about the delivery and installation of your LG Dishwasher (LDFN4542S) and the hiccups you've faced with the app and customer service. We're here to help and want to make sure everything gets sorted out smoothly from here on out.
In the meantime, if you haven't already, you should contact Best Buy customer service at 888-237-8289. They can help address your concerns and explore some solutions together.
Also, don’t forget to check the tracking status of your unit through the order portal to see if your installation is still on track for April 25th. If you notice any issues with the app, just double-check the delivery details in the LG ThinQ app once everything's installed. Once your dishwasher is up and running, you can use the Smart Diagnosis feature in the app—it’s super handy for real-time diagnostics and can help our support team assist you even better if needed.
Feel free to send us a private message on social media @LGUSSupport so we can take a closer look at your case regarding price matching and installation scheduling. We’re here to work with you and get this all resolved. ^Juvy
A new purchase and so far so good....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased about a month ago - so far so good. I like the "songs" it plays for you. Has many good features so still learning but I like what I have seen so far.
I would recommend this to a friendLG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the dishwasher has been excellent. The dishes, glasses, china have been washed and dried with no problems. For silverware, you have to make sure to allow room around them for them to be completely clean.
I would recommend this to a friendGood item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great , pleased with my order and how it’s functioning
I would recommend this to a friendNot Quiet! Not even close!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this Dishwasher. I paid for a face lift not a performance improvement. This thing is louder than my old Whirlpool. Between the water running and draining the motor starting and stopping, It's the only thing I can hear clearly upstairs on the opposite end of the house. the entire back side is covered in sound deadening material but really it need sound proofing up front in the door and bottom portion which is a huge design flaw. The "Whisper Quiet" claim is a huge misrepresentation and borderline lie! I feel disrespected as a consumer and LG Brand enthusiast.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dave. Thank you for taking the time to share your feedback regarding the LG Dishwasher (LDFN4542S) model. We understand that a quiet operation is an essential feature for many customers. We aim to provide top-notch products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Reliability
Buy with caution, Control Board Issues seem common
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher seems fine as functionality goes, but the reliability seems poor. It started having some control board issues in the 12th month of ownership and I was busy caring for a newborn, so I didn't get around to calling about the issue. I called the day after 1 year and I'm basically SOL (out of luck). Buy with caution, product seems great when it works, but the reliability is poor.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for taking the time to review the LG Dishwasher (LDFN4542S) model. We apologize for the inconvenience you experienced with the control board issues, especially during such a busy time for you. We understand how frustrating this must be. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. If you find that the issue persists after following the provided instructions on the link, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and installation team was fantastic. Not smart appliance with wifi but Tag. Nice for price
I would recommend this to a friendDishwasher delivery and install
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and setup were exceptional, installed perfectly,cleaned up afterwards were very polite and professional and dishwasher work great
I would recommend this to a friendregret my impatience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult installation. DW needs at least 24" depth for installation. I had 23-3/4" which required cutting out the backing of my custom solid maple cabinets. Included drain hose was so hard to connect to air-gap, that I had to call a plumber. Bottom tray grid is so widely spaced that my square dinner plates rotate during cycle with corners pointing down, stopping rotation off the spray arm. Upper rack items don't always come clean even though I always rinse things off before loading. Ability to download custom cycles only works with android, --no iPhone compatibility. (I wouldn't use this anyway.) Very poorly engineered machine. I only bought this machine because it was the ONLY thing I could find anywhere in white!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Great deal for quality of dishwasher!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the onli feature, it comes very handy.
I would recommend this to a friend