Customer Ratings & Reviews

Hi, Robert. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand how important it is for your appliance to remain dependable beyond the first year of use. If the control panel is unresponsive or malfunctioning, one helpful step is to perform a power reset by turning off the circuit breaker for 60 seconds and then restoring power. This can help clear any temporary glitches in the control board. You can also find product support and additional tips here: https://www.youtube.com/watch?v=NwAYG-dBZhY. If you'd like us to assist further or take a closer look, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here ready to help. ^Juvy

Hi, there. Thank you for reaching out. We understand the importance of having your LG Dishwasher (LDFN4542W) model make daily tasks easier and more reliable, especially when you depend on it regularly. We appreciate you sharing how this experience has felt for you.

For this model, one helpful step you can try is running the Auto Cycle with the dishwasher empty. This can help reset the sensors and improve wash performance if the unit hasn’t been responding the way it should. You can also review the support resources for your dishwasher here: https://www.lg.com/us/support/product/lg-LDFN4542W.ABWESNA. We’d be glad to take a closer look at what’s going on with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy

Hi there, Thank you for bringing this to our attention. I'm truly sorry to hear about the issues you are experiencing with your LG dishwasher. We understand how frustrating and disappointing it must be for your appliance to break down in such a short amount of time. We apologize for the inconvenience this has caused you. Your feedback is important to us, and we will take this into consideration as we continue to improve our products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, Nataniel. We appreciate you sharing your feedback on the LG Dishwasher (LDFN4542S) model. We understand your concern about experiencing a leak immediately after installation and to find the rack design. We strive to provide high-quality products that exceed our customer's needs and expectations. Leaks right after setup are often due to drain hose misalignment, a loose water inlet connection, or an improperly seated door seal. If you still have access to the unit, we recommend checking if the drain hose is properly elevated (with a high loop or air gap), as incorrect routing can cause backflow and leakage. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052.

As for the bottom rack movement, this model does have a smooth glide track, but if the unit isn’t perfectly level or if the rack wheels aren’t aligned, it can slide freely when loading. Adjusting the leveling feet slightly forward can reduce the slant and improve rack stability.

We’d love the opportunity to help make this right and support you with the next steps. Please send us a private message on social media @LGUSSupport and we’ll gladly assist with reviewing your service or replacement options. ^Juvy

Hello there, ChristinaB. We understand your inquiry about your LG LDFN4542S dishwasher flooding after one year of use—thank you for letting us know. Your experience is important, and we’d like to help you get things running smoothly again.

As a first troubleshooting step, please check that the dishwasher is level front‑to‑back and side‑to‑side using a carpenter’s level; an unlevel installation can cause water to pool and overflow. Next, inspect the float switch located at the bottom of the tub—make sure it moves freely and isn’t obstructed by debris, and confirm the drain hose is installed with a high loop (or air gap) above the flood level rim to prevent backflow.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-stainless-steel/6448637.p?skuId=6448637
If you continue to see flooding after these checks, please send us a private message on Social Media @LGUSSupport. Our team will gather a few more details and explore all possible solutions, including any service options, to resolve this for you. We appreciate your patience and look forward to helping your LG dishwasher perform as intended —Renzo

Hi, Tara. Thank you for sharing your concerns about the LG Dishwasher (LDFN4542S) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to offer top-notch products and ensure a smooth and seamless experience. To help improve the drying performance and eliminate odors, we recommend checking the rinse aid level and adjusting it if necessary, as this can enhance drying efficiency. Additionally, make sure the drain filter is clean to prevent moisture buildup. For more help, visit the followiing links" https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758 and https://www.lg.com/us/support/video-tutorials/lg-dishwasher-odor-CT10000009-20151094790088. We’d like to assist you further with this issue. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. Your satisfaction is our priority. ^Juvy