Customer Ratings & Reviews
- Model:
- LDFN4542W
- SKU:
- 6448632
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.
This summary was generated by AI based on customer reviews.
Top Rack Still Wet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top rack does not fully dry. Bottom rack dries fine.
No, I would not recommend this to a friendNot washing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the dishwasher 1 year and 9 days and it was stopped washing dishes. I can’t seem to get help from Best Buy or LG. After more than an hour on the phone I have been transferred to 3 different groups. Hopefully my machine was just a defect and this isn’t common.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Thomas. Thank you for sharing your experience with us. We understand your situation, and we truly appreciate your feedback regarding your LG Dishwasher (Model: LDFN4542D). We want to ensure that your unit is working properly, so let’s explore some troubleshooting steps to get it back in shape.
If your dishwasher isn’t cleaning properly, it could be due to a few common issues such as a dirty filter, improperly loaded dishes, or food residue inside the unit. Here are some things to check:
Ensure Proper Dish Loading: Make sure the dishes are not overlapping and that they’re not touching the nozzles. Adjust the rack heights to avoid obstruction, and load cutlery in a standing position for optimal cleaning performance.
Clean the Filter: Pull out the lower basket and remove the filter. Rinse it under running water to remove any debris and reinstall it carefully to ensure it’s properly secured.
Run a Machine Clean Cycle: Remove any dishes, then fill the detergent dispenser with citric acid or a dishwasher cleaner. Activate the Machine Clean cycle by pressing the [POWER] button, then holding [HEAVY] for 3 seconds before pressing [START].
LG Dishwasher - Not cleaning - https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547
If the issue continues after these steps, please send us a private message on Social Media @LGUSSupport, and we will assist you further. We’re here to make sure this gets resolved quickly.
Thank you for your patience, and we look forward to assisting you! —Renzo
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. It’s 6 hours later, and not dry. It’s not working well, and customer service is horrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rekhar. Thank you for sharing your feedback with us. We understand your experience with your LG Dishwasher (LDFN4542S) model not drying dishes effectively and the service you've received. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
A simple troubleshooting step you can take is to ensure you are using rinse aid. Rinse aid is essential for proper drying performance, as it helps water to sheet off the dishes, which is especially important for plastics and other non-porous materials. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy
Not totally satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the physical setup of the trays. The top shelf of the three is really not terribly useful.
No, I would not recommend this to a friendunreliable technology that breaks down frequently!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the control board went bad within 6 months of purchase, fortunately it was covered by the protection plan so there was no cost to repair it other than a few weeks of inconvenience without it while waiting for the parts. It went broke again in 8 months. Now it is out of protection plan, I have to pay to diagnose the problem, and then labor and parts to fix it, I am better off buying a brand new one with another brand. never had any issues with other dishwashers that i have/had, includiing the ones that I bought in Homedepot.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience on the LG Dishwasher (LDFN4542S) model. We regret the inconveniences and frustrations caused by the recurring issues you've encountered.
We understand the importance of having reliable appliances, and unfortunately, your dishwasher has not met your expectations. We continuously strive to improve our products and services, and your input helps us in this process. We recommend contacting Best Buy customer service at 888-237-8289 to discuss this matter further and explore possible solutions to the ongoing issues. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Earplugs Needed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher to replace our “louder” dishwasher. Well, we still have the other dishwasher in our garage and I’m ready to switch it out. We were told this was pretty quiet and I can’t even hear our television when it runs. Do not recommend this dishwasher for the the noise alone! I wish I could upload a video so you can hear it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product, Rebecca. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Front panel very fragile
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front panel started cracking, placed service call with BEST BUY. Tech said it was physical damage caused it. If that is the case, why is panel so easily damaged? I've never had this happen to a front display panel before. Buyer beware.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Megalodon. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand how concerning it is to see the front panel cracking, and we appreciate your feedback. We strive to provide durable, reliable, high-quality products that exceed our customer's needs and expectations. While our appliances are designed with durability in mind, external factors such as pressure, impact, or even temperature changes can sometimes affect materials over time.
We’d love to look into possible solutions for you. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist further. ^Juvy
Very Very Bad Rack Design Don't Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most disappointing appliance purchase I have ever made in my 67 years. The rack design has the stupidest design. Both top and bottom. I thought LG was a good brand but because of this purchase I will never buy anything LG ever again in my life. And I am going to spread the word. It's like a 2 year old designed it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts on the LG Dishwasher (LDFN4542B) model. We understand your concern about a poorly designed rack system can really affect the usability of a dishwasher. We strive to provide high-quality products that exceed our customer's needs and expectations. We’d love to help make this right and assist you with possible solutions. A couple of things that might help: The dishwasher racks in some models can be adjusted to better fit different dish sizes. If you haven’t already, try adjusting the rack heights or configurations to optimize space. This could help improve the fit and performance of your unit. LG offers additional accessories like rack clips or basket options to further enhance storage and organization. This might provide a more customized solution for your needs. If the racks are malfunctioning or seem to be incorrectly designed for your needs, our team can send out a technician to assess the issue. Please reach out to us via @LGUSSupport on social media, and we’ll be happy to schedule a service call to see if there’s a potential fix or replacement option. ^Juvy
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Larger glasses don’t fit on the top rack
I would recommend this to a friendDoes not dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get an entire LG appliance package, as i had heard all great reviews. Unfortunately, this dishwasher did not meet me expectations. No matter what settings i put it on, it does not dry the dishes. I have to hand towel dry almost every dish before i put them away. I will say all of my other products from LG have been fantastic.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We understand your frustration with the drying performance of your LG Front Control Smart Built-In Dishwasher and sincerely apologize for any inconvenience it may have caused. We suggest checking the rinse aid dispenser and ensuring it is filled, as this can greatly enhance drying results. You may also find that using the Extra Dry option, if available, can further improve the drying process. If the issue persists, please don't hesitate to contact our support team for further assistance. You can also connect with us privately through Facebook or X (Twitter) using the handle @LGUSSupport. We value your satisfaction and appreciate your patience. ^Sam
Terrible Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible didhwasher. We bought this and installed ourselves. My husband is very capable and made sure the whole thing was level. Leaked from the front. We tried getting ahold of Best Buy and LG and would be stuck on the phone for 2+ hours for someone to tell us to call a different number. We had to out source for someone to come look at it, turns out the front vent seal is defective and theres a ton of dings and dents on the inside. After all this, it finally washed without leaking, but doesnt dry a single thing. We have read instructions, tried different settings and our stuff still comes out soaking wet. It could finish a wash at 9pm, have time to dry all night and be soaking wet at 9am. Overall super annoyed in having to spend all this time with a machine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your dishwasher does not have a heating element, and therefore drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.
Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.
Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer
- Cons mentioned:Cycle time
Do not buy list.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minus star. Got error code in a week or 2. After 2 weeks used this dishwasher was always left the powder on dishes. Cheap quality, dishes not get clean. So long of the cycle. I exchanged after a month of use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to assist. ^James.
Works well, but major manufacturing defect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model works well and has great load flexibility. I'm giving it a low score because I've discovered that an intermittent leak that I assumed was an issue related to connection tightening and then improper loading is actually a separated seam in the stainless steel tub.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Drying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is an average dishwasher. It does not dry the dishes very well.
No, I would not recommend this to a friendLg appliances
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has a good capacity but it doesn’t dry properly and to wash it takes a long w
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm so sorry to hear that the LG LDFN4542S washer has been disappointing you, especially with its drying performance and wash time. I can imagine how frustrating it must be to deal with a machine that doesn't do its job properly.
First and foremost, I want to acknowledge your frustration and apologize for the inconvenience this has caused you. We understand that a washer's primary function is to get your clothes clean, and we fell short of that standard. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom rack keeps falling out and it takes longer to wash then my old dishwasher
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your feedback on the LG Dishwasher (LDFN4542S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. If the brackets holding the track are not secure or the wheels become damaged, the rack may not remain in place. You may visit this link to obtain more details:https://www.lg.com/us/support/video-tutorials/lg-dishwasher-tine-rack-adjustment-CT10000009-1366645531607. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry very well and cleaning capability is average
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this thing with a passion. It doesn't clean even after almost 3 hrs run time. I thought I was safe with the LG name but the cheap one I had before this cleaned everything in 72 min. Glasses don't clean, the top 3rd rack doesn't clean, it doesn't dry well at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're having a terrible experience with your LG Dishwasher, model LDFN4542S. I can imagine how frustrating it must be to feel like you're not getting the cleaning results you need and expect from an LG product.
I want to start by acknowledging your disappointment and frustration, and I'm here to listen and help. I apologize that our product hasn't met your expectations, especially since you had a positive experience with a previous LG product. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
lg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't dry as well as my old maytag. so far, so good. Is much larger than my old one.
I would recommend this to a friendAverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but it's loud and does not have auto release option. Good for the price though.
No, I would not recommend this to a friend