Customer Ratings & Reviews
- Model:
- LDFC2423B
- SKU:
- 6531027
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the cleaning performance and low noise level of the 24" Front Control Built-In Stainless Steel Tub Dishwasher. The dishwasher is also praised for its ease of use, capacity, and value for the price. However, some customers have expressed concerns about the rack design and control panel, as well as cycle time and button sensitivity. There are also a few reports of reliability issues.
This summary was generated by AI based on customer reviews.
New LG Dishwasher -- superb!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice appliance and great installation service.
I would recommend this to a friendLooks nice, too long to wash and doesn't dry well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy rescheduled delivery 3 times. I self installed without an issue, not too complicated. Dishwasher looks nice but takes forever for to run a load and doesn't dry well, unless you open the door and let it air out for a day. I still mostly hand wash because it's less of a hassle. Purchase was fine to finally fill the empty spot in my lower cabinets.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MitchH. Thank you for taking the time to review the LG Dishwasher (LDFC2423V) model. We understand that the length of the wash cycle and the drying performance have been disappointing for you. Our team is constantly working to improve our products, and we appreciate your insights. We wanna help you out fixing the issue, please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. We are sorry to hear as well about the rescheduled delivery times you encountered with Best Buy. We will pass your feedback along to the appropriate department to ensure that similar situations are avoided in the future. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
Get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent dishwasher for the price, but the drying is horrible. All the dishes are dripping with water when the full cycle is complete.
No, I would not recommend this to a friendDishwasher stopped mid-cycle. No error code
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher stopped mid cycle without any error code. Its 13 months old. Warranty runs out after 12 months (Serious factor to consider). Moisture seeps inside dishwasher control board. Spare parts unavailable to order. Could reoccur anytime. Only option is to call LG repair person for $299+taxes (I paid less than $500 for the dishwasher). I was told they will replace parts for free and ensure it will work again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand that your LG Dishwasher (LDFC2423V) model stopped mid-cycle without any error code. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
One potential troubleshooting step to try is to reset the dishwasher. To do so, you can turn off the dishwasher, unplug it for a few minutes, and then plug it back in. This can sometimes help reset the control board and resolve minor glitches. Also, make sure the door is properly closed and latched, as an improperly sealed door can prevent the cycle from completing.
If the issue persists, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore possible solutions, including options for repair. We understand your situation and will work with you to find the best course of action. ^Juvy
- Cons mentioned:Reliability
Awful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after just 9 months. The computer and front panel no longer work. LG won't fix it and neither will Best Buy, and I paid for the extra coverage.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tate. Thank you for sharing your experience with the LG Dishwasher (LDFC2423W) model. We understand your concern about your appliance stops working, especially after such a short time, and we appreciate your feedback. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. For the issue with the computer and front panel not working, we recommend checking the power supply to ensure that the unit is properly connected and receiving electricity. Sometimes, a reset can help, so try unplugging the unit for a few minutes and then plugging it back in. For more help, visit https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. We want to assist you further in resolving this issue. Please send us a private message on social media @LGUSSupport, and our team will work with you to find a solution. Thank you for your patience, and we look forward to helping you. ^Juvy
Pass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I read the reviews on this i thought it would be a good dishwasher. Alot of people wrote that it was quiet. It was much louder than expected. We couldnt get it to dry all the dishes. We had to make sure we had a towel ready to dry before putting the clean dishes away. We also learned to inspect each dish to make sure it was clean iften times finding a couple that needed to be ran through again. After a few weeks of owning it the control panel went out and we ended up exchanging it for a different model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're deeply concerned that our resolution to your issue did not meet your expectations and that we weren’t able to demonstrate how much you mean to us. As much as we hate to see you go, we understand that a LG Dishwasher that doesn't dry or clean the dishes well must’ve caused a lot of inconvenience on your end. We apologize again for all the trouble caused and wish you all the best. Please reach out to us if you have any questions or concerns. ~Tanisha
- Cons mentioned:Reliability
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher showed an error message and stopped running in the middle of the 3rd wash. Also the dishwasher did a poor job of drying the dishes.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Dave.
We're genuinely sorry to hear about the issues you're experiencing with your LG Dishwasher. This is not the performance we aim for with our products, and we apologize for any inconvenience caused.
To address this, please reach out to us via Facebook or X (Twitter) @LGUSSupport, and we'll work on finding a solution for you. Your feedback is important, and we're committed to making this right. Thank you for bringing this to our attention. —Kai
Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rinse aid compartment leaks on filling. I tried LG support with no luck.
No, I would not recommend this to a friendLet Down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well they told me I would be able to pick it up in a week when I purchased it. Then it turned into a month, then 2 days later it turned into 4 months so I canceled my order. It really sucked because I like Best buy. It wasalet down.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JohnB Thank you for sharing your experience with us. We understand your inquiry regarding the order delay for your LG dishwasher model LDFC2423B. While pickup dates are managed by the retailer, we’d still like to review this and see how we can help improve your LG experience.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-senseclean-and-52-dba-black/6531027.p?skuId=6531027
Please send us a private message on Social Media @LGUSSupport so our team can explore possible solutions and assist further. We appreciate your patience. —Renzo
Simple and good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher for the price…settings are easy to use as well!
I would recommend this to a friendBrand response from LGAnswers
Posted .Good for you! We are excited to hear you chose the amazing LG - 24" Front Control Built-In Stainless Steel Tub Dishwasher! Saving money is always important! The LG dishwasher's features make it the best in its class, hands down. We make sure to provide quality products to you, and your review reaffirms that. Enjoy, and thank you for choosing LG for your home kitchen! ~Rita
Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might as well flush your money down the toilet. This dishwasher has never worked for more than a few cycles without needing service. We have replaced our entire plumbing system as a result of LGs “solutions” to no avail. Best Buy passed the buck to LG and LG will just keep sending technicians who will not even open it before blaming someone else. Meanwhile we wait days, take off work and have been washing dishes by hand for 3 months. LG, just honor the warranty and take it back! Life is NOT good.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Erin. Thank you for sharing your experience with the LG Dishwasher (LREL6323S) model. We completely understand your concern about dealing with ongoing service issues and the impact it's had on your daily life. We strive to provide high-quality products and exceptional services to ensure a smooth and seamless experience. We encourage you to document all service visits and communications, as this can help expedite the resolution process.
Please send us a private message on social media @LGUSSupport, and our team will work with you to find a suitable solution. We want to ensure that you receive the support you deserve and help resolve this matter.
Thank you for your patience, and we appreciate your feedback as we strive to improve our customer experience. ^Juvy
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having trouble with drying. Water sill on plates and silver wear
No, I would not recommend this to a friendDish drying seems off
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I have is LG and I LOVE the brand.I just bought this dishwasher and have used it 4 times. All on extra dry but the dishes and the inside of the dishwasher continue to be wet. And not just a little wet. Is that usual for this model?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG 24" Front Control Built-In Stainless Steel Tub Dishwasher w/SenseClean. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai.
Bad dishwasher and service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has taken me this long to gather my composure to reply. Purchased Amana had to return as it was awful. Salesperson stated because it was an Amana so I purchased LG upon their recommendation. It does not dry properly,the bottom rack continuously fall off each time you pull it out and falls off knocking dishes over. I’m so disappointed, frustrated and disgusted with this dishwasher and BestBuy. When they installed knocked a piece of the cabinet off and can’t even comment on underneath with the flooring. I called Best Buy to no avail. I would not recommend either. Such a disappointment
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with LG Dishwasher (LDFC2423B) model. We're sorry to hear about the challenges you've encountered with your recent purchase and the service provided. We strive to provide high-quality products and excellent customer service, ensuring a smooth and seamless experience. Please visit https://www.lg.com/us/support/help-library/not-drying-dishwasher--20150621962758. For more help, please reach out to us on social media at @LGUSSupport. ^Juvy
Hope I win the drawing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How should I know? I bought it and they can't deliver it. They sold me something they do not have stock for. Hopefully, I'll win the $400 incentive for leaving this review. And by the way, I bought and paid for two of these. I don't have either one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention, and we appreciate your feedback. I'm sorry to hear about your experience with our product delivery. I understand how frustrating it must be to wait for something you have already purchased. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Lg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently had it installed and so far everything is going.
I would recommend this to a friendInstall was a nightmare
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install and installer were a disaster! Installer didn’t have a clue what we was doing. Was impatient and cared more about getting in and out. Didn’t hook up the hoses correctly, leading to mass water everywhere after he left. Didn’t double check his work and didn’t have the right tools for the job. Best Buy needs to do better on what 3rd party they work with, because I had a horrible experience. After all said and done the dishwasher didn’t fit and had to swap it out for a different one. Hasn’t been a pleasant situation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, TravisA! We completely understand how inconvenient this has been for you. We believe in providing quality customer service, and we're sorry to hear about your experience with Best Buy. This is not the level of service we want for you. We value your business, and should you ever need to reach us, we would love the opportunity to help you! You can contact us by private message on Facebook or Twitter using @LGUSSupport and including your contact information. Thank you for choosing LG for your kitchen! ~Rita
I got a lemon.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to give it 0 stars but it won't let me. Dishwasher failed on the test run. Install crew was long gone. Service crew came to repair three days later but were unable to fix. I am waiting on a new one to be delivered. The wait is expected to be minimum 10 days. If that one works well, I will give a good review. Not happy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Ken, we understand your installation experience fails to meet our quality standards. It'd be our pleasure to help! Should you have any questions before the delivery of your next dishwasher, please contact us on one of our social media platforms, Facebook or Twitter. Don't hesitate to send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport for further support. It would be a pleasure to help reach a resolution you're satisfied with. ^Chris
This LG Dishwasher was a dud.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second time I attempted to wash my dishes it stopped working and had an error code 0E. We followed all troubleshooting to no avail. Best Buy sent a repairman out but he could not get it to work. We decided to return it and get a different brand. Hopefully the new dishwasher will work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that your LDFC2423V dishwasher encountered an error code 0E during its second use, and despite following troubleshooting steps and a repair visit from Best Buy, the issue persisted. We appreciate your feedback and would like to assist you further.
To address the error code 0E, it typically relates to a drainage issue. Please ensure that the dishwasher's drain hose is not kinked or clogged, and that the filter is clean.
Best Buy Return & Exchange Policy - https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
If these steps do not resolve the problem, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore additional solutions with you. We appreciate your patience. —Renzo
Underwhelmed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not thrilled with this purchase due to inconsistency with drying and cleanliness of the dishes . Even using the “extra dry” settings - when it says “ cycle complete “ there is Rct’s water not only on the top but in the drain below .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Deborah! Thank you for sharing your experience with us regarding your LDFC2423V unit. We understand that you’re having issues with drying consistency and cleanliness of your dishes. We understand how concerning it can be to see residual water even after using the "extra dry" setting, especially when you expect a thorough clean. Your feedback is important to us.
As a troubleshooting step, we recommend checking the spray arms to ensure they are not blocked or obstructed, as this can affect water circulation and drying performance. Additionally, it might be helpful to check the filter for any debris that could be impacting the wash cycle. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
If the problem persists, please reach out to us directly through a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further in troubleshooting and finding a solution. We appreciate your patience and hope to resolve this for you soon! —Avril