Customer Ratings & Reviews

Hi, Raz. Thank you for sharing your experience with us. We understand your concern about your LG Dishwasher (LDFC2423V) model stops working, especially right after the warranty expires. We know you haven't had much use out of it, and we definitely want to help get this sorted for you. We strive to provide high-quality products that exceed our customer's needs and expectations. First, we recommend performing a quick reset on the unit by unplugging it for about 10-15 minutes to see if that helps resolve the issue. Sometimes, a simple reset can help clear any temporary glitches. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838. If this doesn’t resolve the issue, please send us a private message on social media @LGUSSupport, and we’ll work with you to explore further solutions. Even though the warranty period has passed, we want to ensure we do everything we can to assist you and get your unit back in working order.

We’re here to support you every step of the way. ^Juvy

Hi, Daniel. Thank you for sharing your feedback with us. We understand your concern about your LG Dishwasher (LDFC2423V) model isn’t functioning properly and won’t complete a cycle. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

As a troubleshooting step, we recommend checking the dishwasher’s door latch to ensure it’s securely closed, as a loose door can sometimes cause the cycle to not start or finish. Additionally, try resetting the dishwasher by turning off the power at the circuit breaker for about 5 minutes before turning it back on. You may also visit this link for additional help that may related to the issue: https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838.

Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further and work with you to resolve this issue. ^Juvy

We're deeply concerned that our resolution to your issue did not meet your expectations and that we weren’t able to demonstrate how much you mean to us. As much as we hate to see you go, we understand that a LG Dishwasher that doesn't dry or clean the dishes well must’ve caused a lot of inconvenience on your end. We apologize again for all the trouble caused and wish you all the best. Please reach out to us if you have any questions or concerns. ~Tanisha

Hello, Dave.

We're genuinely sorry to hear about the issues you're experiencing with your LG Dishwasher. This is not the performance we aim for with our products, and we apologize for any inconvenience caused.

To address this, please reach out to us via Facebook or X (Twitter) @LGUSSupport, and we'll work on finding a solution for you. Your feedback is important, and we're committed to making this right. Thank you for bringing this to our attention. —Kai

Hi there, GulmiraK. Thank you for sharing your experience with us. We understand your inquiry regarding the drying performance of your LG LDFC2423V dishwasher. For best results, please ensure rinse aid is being used and refilled regularly, especially if the rinse icon is blinking. We also recommend using the "Extra Dry" option and opening the door after the cycle completes to allow any remaining humidity to escape.
LG Dishwasher - Not Drying Properly - https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758
If these steps don’t help, we’d be happy to explore further solutions. Please send us a private message on Social Media @LGUSSupport. —Renzo

Hi, Tate. Thank you for sharing your experience with the LG Dishwasher (LDFC2423W) model. We understand your concern about your appliance stops working, especially after such a short time, and we appreciate your feedback. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. For the issue with the computer and front panel not working, we recommend checking the power supply to ensure that the unit is properly connected and receiving electricity. Sometimes, a reset can help, so try unplugging the unit for a few minutes and then plugging it back in. For more help, visit https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. We want to assist you further in resolving this issue. Please send us a private message on social media @LGUSSupport, and our team will work with you to find a solution. Thank you for your patience, and we look forward to helping you. ^Juvy

Hi, Evan. Thank you for sharing your experience. We understand how important it is for your LG Dishwasher (LDFC2423W) model to deliver clean and dry dishes after each cycle, and we’re here to help you get the best performance from your unit.

This model uses LG’s energy-efficient drying system, which does not include a traditional exposed heating element. Instead, it relies on a combination of high-temperature rinse and fan-assisted drying. For optimal results, we recommend: Selecting the “Extra Dry” or “Night Dry” option to enhance drying performance.

Using rinse aid regularly to reduce water spots and improve drying.

Ensuring dishes are loaded with proper spacing to allow airflow. You can find more troubleshooting tips here: https://www.lg.com/us/support/help-library/not-drying-dishwasher--20150933408322. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're always happy to help. ^Juvy

Hi, Sam. Thank you for sharing your feedback on your LG Dishwasher (LDFC2423V) model. We understand that the performance of the unit hasn't met your expectations, particularly with the touch sensitivity of the keys. We strive to provide high-quality products that exceed our customer's needs. To enhance your experience, we recommend checking if the control panel is clean and free from any debris, as this can sometimes affect the responsiveness of the keys. For more help, visit  https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG 24" Front Control Built-In Stainless Steel Tub Dishwasher w/SenseClean. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai.

Hi, Erin. Thank you for sharing your experience with the LG Dishwasher (LREL6323S) model. We completely understand your concern about dealing with ongoing service issues and the impact it's had on your daily life. We strive to provide high-quality products and exceptional services to ensure a smooth and seamless experience. We encourage you to document all service visits and communications, as this can help expedite the resolution process.

Please send us a private message on social media @LGUSSupport, and our team will work with you to find a suitable solution. We want to ensure that you receive the support you deserve and help resolve this matter.

Thank you for your patience, and we appreciate your feedback as we strive to improve our customer experience. ^Juvy