Customer Ratings & Reviews
- Model:
- LDFC2423V
- SKU:
- 11912045
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Bad dishwasher and service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has taken me this long to gather my composure to reply. Purchased Amana had to return as it was awful. Salesperson stated because it was an Amana so I purchased LG upon their recommendation. It does not dry properly,the bottom rack continuously fall off each time you pull it out and falls off knocking dishes over. I’m so disappointed, frustrated and disgusted with this dishwasher and BestBuy. When they installed knocked a piece of the cabinet off and can’t even comment on underneath with the flooring. I called Best Buy to no avail. I would not recommend either. Such a disappointment
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with LG Dishwasher (LDFC2423B) model. We're sorry to hear about the challenges you've encountered with your recent purchase and the service provided. We strive to provide high-quality products and excellent customer service, ensuring a smooth and seamless experience. Please visit https://www.lg.com/us/support/help-library/not-drying-dishwasher--20150621962758. For more help, please reach out to us on social media at @LGUSSupport. ^Juvy
Hope I win the drawing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How should I know? I bought it and they can't deliver it. They sold me something they do not have stock for. Hopefully, I'll win the $400 incentive for leaving this review. And by the way, I bought and paid for two of these. I don't have either one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention, and we appreciate your feedback. I'm sorry to hear about your experience with our product delivery. I understand how frustrating it must be to wait for something you have already purchased. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Lg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently had it installed and so far everything is going.
I would recommend this to a friendInstall was a nightmare
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install and installer were a disaster! Installer didn’t have a clue what we was doing. Was impatient and cared more about getting in and out. Didn’t hook up the hoses correctly, leading to mass water everywhere after he left. Didn’t double check his work and didn’t have the right tools for the job. Best Buy needs to do better on what 3rd party they work with, because I had a horrible experience. After all said and done the dishwasher didn’t fit and had to swap it out for a different one. Hasn’t been a pleasant situation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, TravisA! We completely understand how inconvenient this has been for you. We believe in providing quality customer service, and we're sorry to hear about your experience with Best Buy. This is not the level of service we want for you. We value your business, and should you ever need to reach us, we would love the opportunity to help you! You can contact us by private message on Facebook or Twitter using @LGUSSupport and including your contact information. Thank you for choosing LG for your kitchen! ~Rita
Let Down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well they told me I would be able to pick it up in a week when I purchased it. Then it turned into a month, then 2 days later it turned into 4 months so I canceled my order. It really sucked because I like Best buy. It wasalet down.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JohnB Thank you for sharing your experience with us. We understand your inquiry regarding the order delay for your LG dishwasher model LDFC2423B. While pickup dates are managed by the retailer, we’d still like to review this and see how we can help improve your LG experience.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-senseclean-and-52-dba-black/6531027.p?skuId=6531027
Please send us a private message on Social Media @LGUSSupport so our team can explore possible solutions and assist further. We appreciate your patience. —Renzo
I got a lemon.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to give it 0 stars but it won't let me. Dishwasher failed on the test run. Install crew was long gone. Service crew came to repair three days later but were unable to fix. I am waiting on a new one to be delivered. The wait is expected to be minimum 10 days. If that one works well, I will give a good review. Not happy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Ken, we understand your installation experience fails to meet our quality standards. It'd be our pleasure to help! Should you have any questions before the delivery of your next dishwasher, please contact us on one of our social media platforms, Facebook or Twitter. Don't hesitate to send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport for further support. It would be a pleasure to help reach a resolution you're satisfied with. ^Chris
Prefer another dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wheels come off from the track all the time. We should have gotten a dishwasher with the silverware container on the door.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFC2423W) model. We appreciate your feedback and understand your concern about the wheels come off track, affecting the usability of your dishwasher. To help address the issue, we recommend checking to ensure that the racks are properly aligned when sliding them in and out. Sometimes, minor adjustments can prevent them from coming off the track.
Regarding the silverware container, many users find that the door-mounted option can save space and improve organization. If you’re considering options in the future, please keep that in mind.
If you need further assistance or have any specific questions, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further. We appreciate your patience and hope to enhance your experience. ^Juvy
Underwhelmed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not thrilled with this purchase due to inconsistency with drying and cleanliness of the dishes . Even using the “extra dry” settings - when it says “ cycle complete “ there is Rct’s water not only on the top but in the drain below .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Deborah! Thank you for sharing your experience with us regarding your LDFC2423V unit. We understand that you’re having issues with drying consistency and cleanliness of your dishes. We understand how concerning it can be to see residual water even after using the "extra dry" setting, especially when you expect a thorough clean. Your feedback is important to us.
As a troubleshooting step, we recommend checking the spray arms to ensure they are not blocked or obstructed, as this can affect water circulation and drying performance. Additionally, it might be helpful to check the filter for any debris that could be impacting the wash cycle. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
If the problem persists, please reach out to us directly through a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further in troubleshooting and finding a solution. We appreciate your patience and hope to resolve this for you soon! —Avril
Very Loud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! Very loud like a cheap apartment dishwasher. Very happy with other LG appliances very disappointed with this dishwasher. Wish I could return it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Perry. Thank you for taking the time to share your feedback on the LG Dishwasher (LDFC2423V) model. We're sorry to hear about the loud noise of the dishwasher. We strive to provide products that not only deliver on performance but also meet the needs and preferences of our valued customers. Please visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
DOES NOT CLEAN DISHES
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT CLEAN DISHES. The machine does not work. The soap try does not open during the wash cycle. Total waste of money. We are handwashing dishes as we look att he uselewss box under the kitchen cabinet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be delighted to delve deeper into why the LG Front Control Dishwasher is not cleaning your dishes. First, let's start by moving this to a private platform that supports back-and-forth conversation, and then send us a private message on Facebook or Twitter using the hashtag @LGUSSupport, including the model and serial numbers of the dishwasher. We'll be more than glad to assist you! ~Rita
Never using Bestbuy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not installed, guy wanted 250.00 more than the 179.00 i already paid for install, now bestbuy not responding to me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Tanyt, we regret to hear of the misunderstanding regarding the installation services offered by our authorized third party retailer, Best Buy. Should you need any assistance with this issue, please contact our social media team on Twitter or Facebook via DM or PM, respectively. Our handle for these platforms are @LGUSSupport. It would be our pleasure to help you reach a resolution you'd be satisfied with! ^Chris
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed 06/03/2024, not draining. Waiting for Geek squad to come 06/10/2024
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand the inconvenience caused by your LG dishwasher model LDFC2423W not draining properly. Your feedback is important, and we'd like to assist you further. While waiting for the Geek Squad appointment, please check to ensure the drain hose is not kinked and the dishwasher filter is clean. Additionally, make sure the garbage disposal cap is removed if your dishwasher is connected to one.
Not Draining - Dishwasher - https://www.lg.com/us/support/help-library/not-draining-dishwasher--20152607989995
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
HORRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE - 52 dba is a joke, this thing is LOUD. Outer frame is plastic with a thin stainless steel lining. NO HEATED DRY DO NOT BUY
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dishwasher (LDFC2423V) model. We understand that the noise level of the dishwasher has not met your expectations. While the stated noise level is 52 dba, we acknowledge that individual experiences may vary. It's important to note as well that the LDFC2423V model does not include a heated dry feature. We wanna help you out fixing the issues, please visit this links: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. And in regards of no heated dry, you may download it's owners manual through this link: https://www.lg.com/us/support/product/lg-LDFC2423V.APZEEUS. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
I might return it unless I hear from you.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far not good. I may return it, and as far as the interior and dish holders it is cheaply made....
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dennisal. Thank you for sharing your feedback about the LG Dishwasher (LDFC2423V) model. We understand your concern about the interior and dish holders have not met your expectations. We strive to provide reliable, high-quality products that exceed our customer's needs. For troubleshooting, consider checking the dish holders for proper installation and alignment, as sometimes adjustments can improve functionality. If there are specific concerns with the quality or performance, we’d like to understand more to assist you better.
To explore possible solutions or alternatives, please reach out to us on social media @LGUSSupport. We appreciate your patience and look forward to resolving this for you. ^Juvy
it sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher stopped working after two months. Very disappointing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thank you for sharing your feedback with us. We understand your concern about your LG Dishwasher (LDFC2423V) model, stop working after only two months of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. One troubleshooting step to try is to check if the dishwasher is properly connected to the power supply and that the door latch is securely closed, as a loose door can sometimes prevent the machine from starting. Additionally, you may want to check for any error codes on the control panel, as they can often provide insight into the specific issue. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838. We’re here to help get this resolved for you. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you with further troubleshooting or guide you through the next steps. We appreciate your patience and are committed to helping you find a solution. ^Juvy
Too Loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So LOUD be careful of buying this unless you don't mind the noise.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dishwasher (LDFC2423V) model. We understand that a noisy dishwasher can be disruptive and frustrating. While some noise is expected during operation, we strive to ensure that our appliances provide a quiet and efficient cleaning experience. We're here to help. Please visit this link: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. If you find that the issue persists after following the instructions on the link provided, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Still waiting for it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t review what you do not have, if it shows up I’ll resubmit a review
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Grog. Thank you for sharing your feedback regarding the LG Dishwasher (LDFC2423B) model. We appreciate your willingness to provide a review based on your experience. We strive to ensure the timely delivery of our products, and we're sorry to hear about the discrepancy in this case. We recommend contacting Best Buy customer service with your order details at 888-237-8289 to get updates on your delivery purchase. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
dish washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer is great . best buy is not a company i would care to deal with in the future.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Steve, we regret to hear your sentiment for our authorized third party retailer, Best Buy. Should you need to voice your concern or if there's anything we can do to help, don't hesitate to reach out to our team on Facebook or Twitter. Our handle for these platforms is @LGUSSupport. You're more than welcome to send us a DM on Twitter or a PM on Facebook. ^Chris
A little disappointing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer sold or 529. I bought the install kit for 40 and paid 180 for installation The initial install date was pushed out a couple of weeks because the driver thought it was only a delivery, not a remove and install. The first unit was eventually delivered and installed, with a 400 "surprise". The installer said he had to install a new outlet that was gfci even though the direct wired original unit was on a gfci breaker. He put an outlet on the end of the existing wire and charged 250 for that. I could have done the work myself but they said they could not install the new unit if I did the outlet work (worked as an apprentice for a couple of years). Then they removed the water hammer arrestor and installed their own (screw on removal and install) and charged me 150 for that. When it came time to level it up I managed to stop them as they were raising the counter and messed up the 45 degree angle on the counters. They finally got it level, turned it on and said "all set". The door was not closing correctly (had to slam it) and they said we needed a replacement. We ran it a few times and it failed to complete, complaining there were too many suds even if we ran a cycle with just water. New one showed up. Installers hit our outside basketball hoop and bent it. They got out of the truck and looked at it but never said a word. They iinstalled the new unit and removed the defective one. As they were preparing to leave I told them the hoop was probably coming down this spring but I would have appreciated it if they told me they hit (I have a ring camera and watched them hit it, get out and look at it, move the truck and go about their business like it did not happen). I don't think I will buy another appliance from Best Buy in the future.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
This dishwasher rated the best by Consumer Reports
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwater because it was rated the best dishwasher by Consumer Reports, deservedly so. I like its streamlined look, and more importantly, how well it cleans dishes.
I would recommend this to a friend