Customer Ratings & Reviews
- Model:
- LDFC2423V
- SKU:
- 11912045
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Energy efficiency
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the dishwasher, I’m used to using it as it is different from previous one. I’m hopeful that it is cost efficient and that it will save me money in electricity! It’s energy efficient!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Wonderful dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, cleans dishes without even rinsing them.
I would recommend this to a friend - Pros mentioned:Noise level
LG - 24 Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price , very quiet . Came on time .
I would recommend this to a friend - Pros mentioned:Noise level
LG DW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great, not loud, delivery was perfect.
I would recommend this to a friend A dishwasher Replacement Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We picked up the Dishwasher from the Best Buy distribution center the same day that we ordered it. I installed it as a replacement in my daughters' apartment, and it has been working like a charm. The interior space and features are exceptional for a machine in this price range.
I would recommend this to a friendBottom rack off track
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom rack comes off the track. It must be lifted back onto the track which is difficult with dishes loaded. Moving rack back onto the track causes plates to dislodge and fall down. Tines are too far apart for plates that are not large. Silverware holder is not versatile. Top separators dont allow larger items to be placed in the basket.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your detailed feedback about the LG Dishwasher (LDFC2423V) model. We understand your concern about the bottom rack derails and the design of the tines or silverware holder not meeting your needs. We strive to provide reliable, high-quality products and ensure a smooth and seamless experience. To address the bottom rack issue, we recommend checking for any obstructions or damage to the track wheels, as this can impact the rack's stability. Ensuring the rack is seated evenly may also help prevent derailments.
Your input on the tines and silverware holder is valuable, as it helps us improve our designs for better usability. For additional support, please send us a private message on social media @LGUSSupport. Our team would be happy to explore potential solutions, including compatibility with optional accessories to enhance your experience. ^Juvy
We appreciate your patience and the opportunity to assist you further.
Did not meet expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher will clean your dishes as long as you spotlessly rinse them first and use the longest wash cycle. I wish I had just repaired my old machine.
No, I would not recommend this to a friend*** waaaaiiittiing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven’t received it yet. Waaiiiting poor communication. Cant recommend it if I can’t get it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cary. Thank you for reaching out, and we understand the importance of receiving your LG Dishwasher (LDFC2423W) model on time. One thing you can do is check the order status directly with the retailer or delivery partner, as they control shipping and scheduling. You may also contact Best Buy customer service at 888-237-8289. Once the dishwasher arrives, you can use the support page below for installation guides and setup tips to get started right away: https://www.lg.com/us/support/product/lg-LDFC2423W.ABWEEUS.If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here tor you! ^Juvy
Dishwasher Fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea if this dishwasher is good or not. Paid Best Buy to deliver and install it on September 15th. Ran my first cycle on September 16th and noticed a puddle of water under the dishwasher after about 15 minutes. Called right away and notified them of the issue. Best Buy sent a nice person to come and look at it on September 28th. They agreed it's a seal failure on the door and said they would replace either the seal or the door. October 6th today and no one can update me on a repair status, but they did tell me to call to request a replacement. That process took over 35 minutes and 4 different transfers. They said the soonest they could send someone to look at this again to "make sure it needs replacement" is October 12th. So all in all, about a month of something I paid for without being able to use it. Obviously I am not very happy with my purchase as I cannot run it. I will update as things progress.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. We apologize for the inconvenience and frustration you've experienced with your LG dishwasher, and we appreciate you sharing your feedback with us. This is certainly not the experience we want for our customers. If you haven't already, please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. We'd like to gather more details to better understand your specific situation and work towards a resolution. ^Jayne
perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment and the installation were adequate and everything works perfectly.
I would recommend this to a friendNO HEATED DRY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does NOT have heated dry. it blows a fan for like and hour and tries to dry that way. we always have to OPEN THE DOOR and let it air dry after the 'blowing' cycle is complete. we REGRET buying it. NEVER buy a dishwasher that does not have HEATED DRYING. samsung has models that just POP THE DOOR OPEN after cycle to air dry. with this lg...you have to MANUALLY open the door for it to dry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about having purchased the LG Dishwasher (LDFC2423B) model and find that it doesn’t meet your expectations, especially regarding the drying function. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. While this unit doesn’t have a traditional heated drying cycle, the fan drying is designed to reduce moisture and help with drying without the need for additional heat. Here are a couple of things that could help: Enable "Steam" or "Extra Dry" Options. Some LG dishwashers, including the LDFC2423B, offer an Extra Dry option or a Steam Drying feature that may improve the drying process. Be sure to select the right drying option for better results. For better drying results, try using the High Temperature wash cycle with the Extra Dry option (if available). This may help ensure that your dishes dry more effectively. Opening the door slightly at the end of the cycle can help moisture escape and improve drying. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you'd like to explore other troubleshooting options or discuss possible solutions further, feel free to send us a private message on social media @LGUSSupport. We want to ensure you have a positive experience with your appliance. ^Juvy
Don’t buy this dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this dishwasher unless you buy a 5 year warranty. We bought the LG one year and a half ago. It says 10 year warranty right on the front panel. Turns out this warranty is only for the motor. The water pump went out will cost $500 to repair. The whole dishwasher was $650 new. I would hope a dishwasher would last longer than a year and half. You also need to clean the filter quite frequently for it the clean properly
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ken. Thank you for sharing your experience with the LG Dishwasher (LDFC2423V) model. We understand your concern about facing such significant repair costs shortly after purchase. We strive to provide reliable, high-quality products exceeding our customer's needs. To help with the cleaning efficiency, regularly checking and cleaning the filter can make a significant difference in the dishwasher's performance.
If you're experiencing ongoing issues, please send us a private message on social media @LGUSSupport. We're here to assist you and discuss potential solutions. Thank you for your understanding, and we look forward to helping you. ^Juvy
Lg dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not believe this thing has 4 stars rating. I had a dishwasher from the 1900s before this that operated better. No matter what setting you use the dishes come out absolutely soaking wet. I usually am not the type to go out and write a review but felt this one was completely necessary to help others avoid this scam.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Dishwasher (LDFC2423V) model. We understand the disappointment and inconvenience caused by the unit's drying performance. Please know we strive to provide high-quality and efficient appliances that make daily tasks easier. Unfortunately, we have fallen short of your case. Please visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Reliability
Ehh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in three weeks, got it serviced. Two weeks later broke down again and got it replaced with a new one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are truly sorry to hear about the challenges you have faced with the LG Dishwasher (LDFC2423V) model. Your experience is not reflective of the quality and reliability we strive to deliver. We sincerely apologize for the inconvenience and frustration this has caused. If you require further assistance on your new dishwasher, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to help and ensure your satisfaction with our products. ^Juvy
Unacceptably loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised as 52db. The iphone app says 70-80 at four feet from the unit. Upgraded to get stainless look and reviews are really positive-but i would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We are truly sorry to hear about your experience with the noise level of the LG product. We understand the importance of accurate product information and the disappointment that comes with not meeting those expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
bad delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You change your delivery date the same day that this dishwasher was supposed to be delivered.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the change in your delivery date for the dishwasher. We understand how frustrating and disappointing this must be for you. kindly coordinate with the dealer where you'll buy your LG appliance. In your case, on BestBuy. ^Cris
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a problem instructions aren’t good dishwasher won’t dry think I need to return it!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG Dishwasher (LDFC2423V) model. We understand that having unclear instructions and a dishwasher that doesn't dry properly can be frustrating. We strive to provide clear and comprehensive instructions to ensure a seamless user experience, and we regret to hear if this was not the case in your situation. This is not the level of quality we want our customer to experience. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy