Customer Ratings & Reviews

Hi, there. Thank you for sharing your feedback with us. We understand your concern about having purchased the LG Dishwasher (LDFC2423B) model and find that it doesn’t meet your expectations, especially regarding the drying function. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. While this unit doesn’t have a traditional heated drying cycle, the fan drying is designed to reduce moisture and help with drying without the need for additional heat. Here are a couple of things that could help: Enable "Steam" or "Extra Dry" Options. Some LG dishwashers, including the LDFC2423B, offer an Extra Dry option or a Steam Drying feature that may improve the drying process. Be sure to select the right drying option for better results. For better drying results, try using the High Temperature wash cycle with the Extra Dry option (if available). This may help ensure that your dishes dry more effectively. Opening the door slightly at the end of the cycle can help moisture escape and improve drying. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you'd like to explore other troubleshooting options or discuss possible solutions further, feel free to send us a private message on social media @LGUSSupport. We want to ensure you have a positive experience with your appliance. ^Juvy

Hi, Ken. Thank you for sharing your experience with the LG Dishwasher (LDFC2423V) model. We understand your concern about facing such significant repair costs shortly after purchase. We strive to provide reliable, high-quality products exceeding our customer's needs. To help with the cleaning efficiency, regularly checking and cleaning the filter can make a significant difference in the dishwasher's performance.

If you're experiencing ongoing issues, please send us a private message on social media @LGUSSupport. We're here to assist you and discuss potential solutions. Thank you for your understanding, and we look forward to helping you. ^Juvy

Hi, there. We appreciate you letting us know about your experience with the LG Dishwasher (LDFC2423V) model. We understand the disappointment and inconvenience caused by the unit's drying performance. Please know we strive to provide high-quality and efficient appliances that make daily tasks easier. Unfortunately, we have fallen short of your case. Please visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Hi there, Thank you for reaching us. We are truly sorry to hear about your experience with the noise level of the LG product. We understand the importance of accurate product information and the disappointment that comes with not meeting those expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, there. We are truly sorry to hear about the challenges you have faced with the LG Dishwasher (LDFC2423V) model. Your experience is not reflective of the quality and reliability we strive to deliver. We sincerely apologize for the inconvenience and frustration this has caused. If you require further assistance on your new dishwasher, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to help and ensure your satisfaction with our products. ^Juvy

Hi there, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the change in your delivery date for the dishwasher. We understand how frustrating and disappointing this must be for you. kindly coordinate with the dealer where you'll buy your LG appliance. In your case, on BestBuy. ^Cris

Hi, there. Thank you for taking the time to share your feedback regarding the LG Dishwasher (LDFC2423V) model. We understand that having unclear instructions and a dishwasher that doesn't dry properly can be frustrating. We strive to provide clear and comprehensive instructions to ensure a seamless user experience, and we regret to hear if this was not the case in your situation. This is not the level of quality we want our customer to experience. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy