Customer Ratings & Reviews
- Model:
- LDFC2423W
- SKU:
- 6531028
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 24" Front Control Built-In Stainless Steel Tub Dishwasher's cleaning performance and its quiet operation. Users appreciate its ease of use, capacity, and the quality of the stainless steel tub. Criticisms include concerns about the rack design, control panel issues, long cycle times, and overly sensitive buttons.
This summary was generated by AI based on customer reviews.
Trying to get out the glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as easy as my old one was. Everything is so technical. And it doesnt do a, dry only, setting. Runs for nearly 3 hours with a medium load, and everything was very wet, clean but soaking wet. Also coyld use a better user manual. Its pretty tho!!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with your LG Dishwasher (LDFC2423B) model. We understand the disappointment and the inconvenience caused by the unit's drying performance. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. Unfortunately, we have fallen short of your case. We're here to help. Please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you find that the issue persists after following the instructions of the provided link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Absolute Disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had our disheasher for over a year now and can confidently say LG is not the brand to buy. They are inconsistent at best when it comes to cleaning and will often stop eith some random error code. The latch to secure the door is not solid causing high amounts of moisture to escape during the drying process. The display bar across the top broke after a month and the only waybwe could find out if it was covered under warranty was a $150 gamble on a service call. Save the headaches and time spend rewashing dishes by looking at a different brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFC2423V) model. We understand your concern about dealing with inconsistent cleaning and error codes, especially after investing in the unit. We strive to provide high-quality products that exceed our customer's needs.
As a first troubleshooting step, we recommend checking the filter to ensure it’s clean, as a clogged filter can affect cleaning performance. Additionally, make sure the door latch is functioning properly, as this can impact moisture retention during the drying cycle. For more information, visit this link: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943.
If you continue to experience issues or have questions about warranty coverage, please send us a private message on social media @LGUSSupport. We're here to help you find a resolution and improve your experience with LG products. We appreciate your patience and hope to assist you soon. ^Juvy
Cleans well, but it’s unfortunately built terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhh. Needs some serious remodeling. The bottom tray is not flush with the track and ALWAYS falls off track. The buttons on the board are far too sensitive. Dishwasher will start if you accidentally brush against while standing at that counter. Has annoying jingles as well.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the bottom rack alignment, the sensitivity of the control panel buttons, and the operation sounds on your LG 24" Front Control Built-In Dishwasher.
We understand that while the unit cleans well, the structural and operational features did not meet your expectations. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-senseclean-and-52-dba-stainless-steel-look/J7G5658CRX
If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience.
—Renzo
Great product with exception of drain hose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great only problem is drain hose comes out of the back of dishwasher and will not allow it to fit flush in opening
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thank you for sharing your experience with the LG Dishwasher (LDFC2423V) model. We’re glad to hear the unit is working well overall, and we understand how important it is for the installation to fit neatly into your kitchen space.
For this model, one helpful step is to use the drain hose installation kit or elbow adapter that allows the hose to redirect sideways instead of straight out the back. This adjustment can help the dishwasher slide flush into the cabinet opening. For more guidance, visit https://www.youtube.com/watch?v=vH9suWjA76A. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy
Not rhe best dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dishwasher does not always get the inside of cups and bowels clean. Does not dry compleatly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gayle. Thank you for sharing your experience with the LG Dishwasher (LDFC2423W) model. We appreciate your feedback and understand how important it is for your dishes to come out clean and dry after each cycle.
For this model, one helpful step is to check the spray arms to ensure they are free of debris and can rotate fully. Blocked spray holes or restricted movement can prevent water from reaching the inside of cups and bowls. For drying, make sure you are using rinse aid, as this significantly improves drying performance by reducing water spots and moisture. You can find more guidance on cleaning and maintenance here: https://www.youtube.com/watch?v=r-2ZkyM6BxU. If the issue continues after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Whoever designed it, didn't have to use it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the front controls. Every time I work at the counter above the dishwasher (my only real workspace), I'm constantly turning it on and off. The upper rack design is clunky for most things I need to put on the top rack. The water jets constantly blow light items around on the top rack, meaning they are full of water when the cycle has ended. The silverware basket handle makes two bins in the middle almost useless. If I had another $800 to blow, I'd replace it with something else.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rebecca. Thank you for sharing your experience with the LG Dishwasher (LDFC2423V) model. We appreciate your detailed feedback and understand your concern about the design and functionality of a dishwasher that doesn't meet your needs. For the front controls, one suggestion is to ensure that any items on the counter are kept clear of the control panel while working, which may help reduce accidental activations. As for the upper rack, adjusting the placement of items and utilizing the adjustable tines may improve stability during the wash cycle.
If you’re still experiencing issues, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further and explore potential solutions to enhance your experience. We appreciate your patience and hope to help you find a more suitable solution. ^Juvy
Disappointingly Loud!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine cleans well, but 1st one lasted 3/4 weeks and was replaced by Best Buy, and delivered and installed promptly. My problem with the machine is that it’s very loud for being a new machine. Not sure why, the 1st machine wasn’t this loud. Anyway…would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lisa. Thank you for sharing your experience with the LG Dishwasher (LDFC2423V) model. While we're glad to hear the machine cleans well, we understand your concerns about the noise level. For optimal performance, we recommend ensuring the unit is level and that it is properly installed, as improper alignment can sometimes increase operational noise. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351.
We’d like to look into this further to improve your experience. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you in identifying potential solutions. Your satisfaction means a lot to us. ^Juvy
Looks nice, too long to wash and doesn't dry well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy rescheduled delivery 3 times. I self installed without an issue, not too complicated. Dishwasher looks nice but takes forever for to run a load and doesn't dry well, unless you open the door and let it air out for a day. I still mostly hand wash because it's less of a hassle. Purchase was fine to finally fill the empty spot in my lower cabinets.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MitchH. Thank you for taking the time to review the LG Dishwasher (LDFC2423V) model. We understand that the length of the wash cycle and the drying performance have been disappointing for you. Our team is constantly working to improve our products, and we appreciate your insights. We wanna help you out fixing the issue, please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. We are sorry to hear as well about the rescheduled delivery times you encountered with Best Buy. We will pass your feedback along to the appropriate department to ensure that similar situations are avoided in the future. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
Review/reason why we had to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry the dishes well even after " extra dry cycle" dishes come out very damp
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, GulmiraK. Thank you for sharing your experience with us. We understand your inquiry regarding the drying performance of your LG LDFC2423V dishwasher. For best results, please ensure rinse aid is being used and refilled regularly, especially if the rinse icon is blinking. We also recommend using the "Extra Dry" option and opening the door after the cycle completes to allow any remaining humidity to escape.
LG Dishwasher - Not Drying Properly - https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758
If these steps don’t help, we’d be happy to explore further solutions. Please send us a private message on Social Media @LGUSSupport. —Renzo
Dish drying seems off
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I have is LG and I LOVE the brand.I just bought this dishwasher and have used it 4 times. All on extra dry but the dishes and the inside of the dishwasher continue to be wet. And not just a little wet. Is that usual for this model?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG 24" Front Control Built-In Stainless Steel Tub Dishwasher w/SenseClean. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai.
Hope I win the drawing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How should I know? I bought it and they can't deliver it. They sold me something they do not have stock for. Hopefully, I'll win the $400 incentive for leaving this review. And by the way, I bought and paid for two of these. I don't have either one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention, and we appreciate your feedback. I'm sorry to hear about your experience with our product delivery. I understand how frustrating it must be to wait for something you have already purchased. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Prefer another dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wheels come off from the track all the time. We should have gotten a dishwasher with the silverware container on the door.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFC2423W) model. We appreciate your feedback and understand your concern about the wheels come off track, affecting the usability of your dishwasher. To help address the issue, we recommend checking to ensure that the racks are properly aligned when sliding them in and out. Sometimes, minor adjustments can prevent them from coming off the track.
Regarding the silverware container, many users find that the door-mounted option can save space and improve organization. If you’re considering options in the future, please keep that in mind.
If you need further assistance or have any specific questions, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further. We appreciate your patience and hope to enhance your experience. ^Juvy