Customer Ratings & Reviews
- Model:
- LDFN3432T
- |
- SKU:
- 6448627
Customer reviews
Rating 4.3 out of 5 stars with 1036 reviews
(1,036 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 24" Front Control Built-In Tub Dishwasher for its quiet operation and effective cleaning performance. Many appreciate its ease of use, ample capacity, sleek design, and reasonable price. However, some customers have expressed concerns regarding the control panel, button sensitivity, reliability, and long cycle times.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Piece of junk!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dishwasher I've ever had. Correction, worst product I've ever bought. Breaks on a monthly basis. Best Buy service has come out and repaired numerous times but wont replace it! Piece of useless junk.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JackW. Thank you for bringing this to our attention. We appreciate your feedback and we are sorry to hear about the issues you have been facing with the LG - 24" Front Control Built-In Stainless Steel Tub Dishwasher with QuadWash and 50 dba - Stainless Steel (LDFN3432T) model. We understand how frustrating it can be when a product does not meet your expectations and requires frequent repairs. We take customer satisfaction seriously and strive to provide reliable and durable products.
To obtain more details about your LG product, kindly visit this link: https://www.lg.com/us/dishwashers/lg-ldfn3432t-front-control-dishwasher?bvstate=pg:8/ct:r.
If there's anything we can do to help, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be glad to help. ^Juvy
Rated 1 out of 5 stars
Worse oven I have ever had.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides this being the worse oven I have ever had, Geek Squad and Best Buy have been the worse for customer service with this. We have had the unit 1 year and it has broken 2 times for F9. In the past 5 months it has worked for 3.. The communication and service is so bad. And I have been on the phone and chat for over 9 hours. That is a full work day.. This is probably a lemon, but how much time do I have to waste for it to get corrected.?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charles. Thank you for taking the time to share your experience with us. We understand your concern with the LG Dishwasher (LDFN3432T) model, especially after dealing with the F9 error multiple times, along with poor service and communication from both Geek Squad and Best Buy. We strive to provide high-quality products that exceed our customer's needs and expectations. The F9 error typically points to a problem with the oven's door lock or the control board, and we want to help you get it fixed properly. If the unit has been breaking down so often, it sounds like you may indeed have a defective unit, and we completely understand your desire for a resolution that doesn't waste any more of your time. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. Given that this has been an ongoing issue, we strongly recommend reaching out to us directly through @LGUSSupport on social media. We’ll be happy to work with you to escalate the issue, arrange for a more thorough inspection, and make sure the necessary steps are taken to resolve the situation as quickly as possible. ^Juvy
Rated 1 out of 5 stars
Failed Customer Service 3rd Party Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit difficult to write a review on a product that still has not been delivered for the 4th time. I had a delivery date, the installer did not show up or contact us. Rescheduled twice then showed up on third delivery date with a damaged bent dishwasher. This is not a Best Buy delivery but a 3rd party delivery and they have failed miserably with their communication, delivery and no show appointments. I would give a zero star on this one b/c best buy does better always. But they should consider not using a 3rd party with poor service. Poor service would be an improvement.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there! We're sorry to hear about the challenges you've experienced with the delivery of your LG product. Your feedback is crucial to us, and we sincerely apologize for the inconvenience caused by the multiple delays and the damaged dishwasher. We understand the importance of a reliable delivery process and are sorry to hear about the difficulties you've faced with the third-party delivery service. To assist you further, could you please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. with your order details, including the order number and any relevant information? Our team is committed to resolving this matter promptly and ensuring that you receive the service you deserve. ^Jayne
Rated 2 out of 5 stars
I wouldn't buy this again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beeping is this unit is capable of, oh my god. It takes a ton of googling to turn it off and it is apparently very easy to accidentally turn back on. I definitely expected it to be an upgrade from my 15 year old dishwasher but really all it is is more efficient, slower, and louder.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^
Rated 1 out of 5 stars
Mold on dishes
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I wash a load of dishes, they are getting black mold on the silverware and dishes. I tried washing them a 2nd time and it did not remove the mold. I have to check each piece and literally scrub to get it off. This is very frustrating. I have never had an issue like this. I though the quad core washer would be wonderful. My previous less expensive dishwashers were more satisfactory.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Beverly. Thank you for sharing your experience with us. We understand that the LG Dishwasher (LDFN3432T) model isn’t performing to your expectations, and encountering mold on your dishes. We strive to provide high-quality products that exceed our customer's needs and expectations.
To help address the mold issue, we recommend checking that the dishwasher’s filter is clean and free of debris, as this can impact washing performance. Additionally, ensuring that you’re using the appropriate dishwasher detergent and selecting a high-temperature wash cycle can help improve cleanliness. For more guidance, visit https://www.lg.com/us/support/video-tutorials/lg-dishwasher-overall-maintenance-CT10000009-20150213435623. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience. ^Juvy
Rated 2 out of 5 stars
LG not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged this for a whirlpool.this dishwasher is noisy and it doesn’t dry. Started an empty load to make sure connection were good-first reaction: wooa! So loud! Then came back 2 days later to open to a completely wet interior. NG baby-
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
- Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
Does not dry!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT DRY!!! I’m very disappointed with this machine! Cleans great but drying dishes…it lacks in this department! I’m going to try to return.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Rated 1 out of 5 stars
Worst dishwasher I've ever had.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes great products, unfortunately, this dishwasher is not one of them. One of the arms on the lower spryer continues to fall off during wash cycles, After 6 months it is now leaking. from the start it never fully cleaned the dishes even after "pre-washing" prior to placing in the dishwasher. Avoid this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Lost dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishwasher was supposed to be delivered today, but I got a phone call from Best Buy letting me know that the delivery company is there to pick up my dishwasher, but Best Buy can’t find my dishwasher anywhere and so I didn’t get a dishwasher today.. And I don’t know what is happening at this point… Really annoying that I planned my day around this. It’s not happening because they somehow lost my dishwasher.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand how frustrating it must be to have planned your day around the delivery of your LDFN3432T dishwasher, only to find out that it was lost and not delivered as scheduled. We’re here to help you with this situation.
To address this, please reach out to Best Buy's customer service to clarify the situation and confirm the next steps. They should be able to provide an update on your order and reschedule the delivery promptly.
Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=delivery
For further support and to ensure your concerns are addressed, please send us a private message on Social Media @LGUSupport. Our team is committed to helping you resolve this issue and making sure your dishwasher is delivered as soon as possible. We appreciate your patience and look forward to assisting you.
—Renzo
Rated 1 out of 5 stars
Do not use purchase Haul-Away Recycle Service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the delivery and customer service. Beware when you purchase the dish washer with Professional Haul-Away or Movement or Recycle Service. The dishwasher was delivered. There was NO Professional Haul-Away or Movement or Recycle Service when dishwasher was delivered. When custom service was contacted, they refunded $39.99 WITHOUT REFUNDING THE TAX THAT WAS PAID FOR THE SERVICE. ALMOST 10% in CALIFORNIA. I had to pay plumber extra for the service that I paid Bestbuy initially but was not done.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to post your review. We apologize on behalf of our third party retailer's services. Should you feel the need to voice your concerns regarding this or need additional support, don't hesitate to contact us. You can reach us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. ^Chris
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working day 59. Then to try and get repaired or replaced has been an absolute disaster. Disappointed is not even the word.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Grace. Thank you for sharing your feedback with us. We understand your concern about the issues you’ve faced with the LG Dishwasher (LDFN3432T) model, especially after it stopped working so soon and with the difficulties in getting it repaired or replaced. We strive to provide high-quality products and exceptional services that exceed our customer's needs. Please reach out to us on social media @LGUSSupport to escalate your issue and ensure that your repair or replacement request is prioritized. Explain the situation and any challenges you've encountered so far. We're here to support you and help resolve any issues to ensure a satisfactory outcome. ^Juvy
Rated 2 out of 5 stars
Not that impressed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flatware container doesn't fit any of my flatware. The handles are too thick, so I had to use my old one from my previous washer. The racks don't fit my dishes and are too high to fit any of my glassware in top rack.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
I have had better dishwashers
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as last dishwasher. A couple of things I noticed since we got it that it always smells like burnt rubber when running. Dishes don’t get as clean there is no back sprayer and basket for silverware is okay!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, but don't care for it at all... dishes never come out dry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dati. Thank you for sharing your feedback on the LG Dishwasher (LDFN3432T) model. We understand how important it is for your dishes to come out clean and dry. We strive to provide high-quality products and exceptional services to ensure a smooth experience. For dishes that aren’t drying properly, there are a few things we can check. First, ensure that the dishwasher’s rinse aid dispenser is full. Rinse aid helps improve drying performance by reducing water spots and improving water runoff. Also, try using a heated dry cycle if you’re not already. If you're using a quick wash or eco mode, the drying time may be shorter, and this could result in dishes not fully drying. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If these steps don’t resolve the issue, please send us a private message on social media @LGUSSupport with your order details. Our team would be happy to assist you further to ensure your dishwasher is working as efficiently as possible.
We appreciate your patience and look forward to helping you get the best performance from your LG dishwasher. ^Juvy
Rated 2 out of 5 stars
LG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not satisfied with the Dishwasher. It does not get the dishes dry and I put it on Extra Dry settings. The Sales Rep. told me it was a good one; however, it's not. I wish I would have went with another model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
No. Don’t buy this one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible dishwasher. Doesn’t clean, stays wet, smells. The lock broke just over a year after purchase making the system inoperable
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN3432T) model. We understand your concern about dealing with a unit that doesn’t clean properly, stays wet, and even develops a smell. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations. Here are some tips to improve performance: ensure the spray arms are clear of food debris, and consider using a dishwasher cleaner or a vinegar and baking soda mix to eliminate smells. For further assistance, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547. For lock issues, please get in touch with LG Customer Support for repair or replacement. Message us on social media @LGUSSupport for quick help. ^Juvy
Rated 1 out of 5 stars
Not happy with purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So frustrated! It leaked and we fixed the leak and waited 48 hours but it is still showing the AE error message. There is no way to reset it and the area is dry underneath. Taking it back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kristhe. Thank you for sharing your feedback about the LG Dishwasher (LDFN3432T) model. We understand your concern about experiencing an AE error code even after addressing the issue. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations. To resolve this, try powering off the dishwasher at the circuit breaker for about 5 minutes, then turning it back on. This can reset the system and clear the error if the area underneath is indeed dry. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943.
We’d like to assist you further to ensure your dishwasher is functioning properly. Please send us a private message on social media @LGUSSupport, and our team will be happy to help explore additional solutions. ^Juvy
Rated 1 out of 5 stars
Holy Moley
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer didn't do correctly, been waiting since August for a part on one that went bad after two years, now waiting for a whole new unit, was also charged extra for parts we didn't need. On top of that, was told we had a bunch of points expire in online account.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
Not much better than my oid Kenmore
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher takes 3 hrs to clean well. too long for me.. When dishes are done, they don't dry well. Extra Dry help does not help
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Nestor. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you ~Anthony
Rated 2 out of 5 stars
Bad layout, but pretty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird layout on the bottom. A lot of wasted space. I don't get as many dishes washed each time because of it. Wine glasses won't go on the sides of the top--they're too tall.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette


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