Customer Ratings & Reviews

Hi, there. Thank you for taking the time to review the LG Dishwasher (LDFN4542S) model. We appreciate your feedback and regret for any inconvenience you have experienced with the control panel.


We understand that the malfunctioning control panel has been a frustrating issue for you. We take this matter seriously and would like to assist you in resolving it. Please visit the following links related to the issue you've faced: https://www.lg.com/us/support/help-library/lg-dishwasher-understanding-control-panel-indicators-CT10000009-20152435193453 and https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list-CT10000009-20150933422943. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Hi, Sanna. Thank you for sharing your feedback about the LG Dishwasher (LDFN4542S) model. We understand your concern about the basket design and the difficulty it’s causing in accommodating both your wine glasses and plates. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

Regarding the top and bottom baskets, we’d recommend checking if they are properly adjusted to ensure optimal space for different items. Additionally, LG dishwashers often come with adjustable racks that allow for more flexibility in loading, so if you haven’t yet, it might be worth exploring those settings to improve the fit for your glasses and plates. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-tine-rack-adjustment--1366645531607.

In the meantime, we’d be happy to assist you further with any specific loading tips or potential solutions for the space issues you're encountering. Please feel free to send us a private message on social media @LGUSSupport, and we’ll guide you through the next steps. ^Juvy

It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer

Hi, there. Thank you for taking the time to review the LDFN4542D dishwasher. We appreciate your feedback and apologize for the frustration and inconvenience caused by the issues you have encountered.


We understand how disappointing it must be to experience problems with the fault code and alarm indicating a reservoir full of water. Please visit this link: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list-CT10000009-20150933422943. Regarding the drying function, please visit this link as well: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy

Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG 24" Front Control Smart Built-In Stainless Tub Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.

Hi, Judson.
Thank you for sharing your experience with LG Dishwasher (LDFN4542D) model. We understand your concern about an appliances stop working unexpectedly, especially after only a few years of use. We strive to provide reliable, high-quality products and ensure a smooth and seamless experience. For the electrical shutdown issue, we recommend starting with a few troubleshooting steps: Ensure that the dishwasher is properly plugged in and that the circuit breaker hasn’t tripped. Sometimes, if the door isn’t securely closed, it can cause the dishwasher to shut off unexpectedly. Try resetting the dishwasher by turning it off and unplugging it for a few minutes, then plugging it back in to see if that resolves the issue. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838.
If the problem persists, please send us a private message on social media @LGUSSupport with your model number and any additional details, and we’ll be happy to help you explore service options or solutions to address this issue. ^Juvy

Thank you for taking time to review this product, Rebecca. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn

Hi, there. Thank you for sharing your experience with us. We understand your concern about encountering issues with drying on your LG Dishwasher (LDFN4542S) model, even when using the extra dry feature. We strive to provide reliable, high-quality products and ensure a smooth experience. We recommend checking if the dishwasher's spray arms are clear of any blockages and ensuring that the detergent dispenser is working correctly. Sometimes, the placement of the items in the racks can also affect drying performance, so ensure there's enough space for water to circulate. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If the problem persists, please send us a private message on social media @LGUSSupport, and we'll be happy to assist you further. We appreciate your patience. ^Juvy

Hello there, JennyM. We understand your inquiry about the LG 24″ Front-Control Built-In Dishwasher with QuadWash and 3rd Rack (model LDFN4542S) and appreciate you sharing your experience. It sounds like the noise level and plate stability in the rack are keeping your dishwasher from doing its best, and we’re here to help.

One helpful troubleshooting step is to first ensure that dishes and silverware are properly secured in the racks. Pause a cycle and check that no plates or utensils are protruding past the tines, as this can allow items to shift and rattle against the spray arms. You may also gently remove the bottom filter assembly—located at the base of the tub—rinse it under warm water to clear any debris, and reinsert it firmly; a clogged or loose filter can amplify rattling noises during operation.

If you’re still hearing excessive noise, try adjusting the water inlet valve to reduce water pressure slightly; sometimes high water flow can create a whistling or rattling sound as it enters the wash chamber. Finally, inspect the 3rd-rack rollers to ensure they’re aligned on the tracks—if any wheel appears misaligned, lift the rack off and realign the rollers before reinserting.
LG Dishwasher - Common Noises - https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351
We’re here to make sure your LG dishwasher performs quietly and reliably. Please send us a private message on Social Media @LGUSSupport so our team can explore further solutions and, if needed, coordinate service for any parts adjustments. We appreciate your patience and look forward to helping you enjoy a quieter, smoother wash cycle. —Renzo

Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette

Hello there, Cynthiah. Thank you for sharing your experience with us. We understand your situation, and we know how important it is for your dishwasher to provide excellent cleaning and drying results.

To help improve the cleaning performance, here are a few steps you can try:

Ensure Proper Loading: Avoid overlapping dishes and ensure that no dishes are in contact with the nozzles. Adjust the height of the racks to ensure no dishes block the spray arms, and load the cutlery in a standing position for the best performance.

Clean the Filter: Remove the lower basket and clean the filter to ensure it is free of debris. Improper installation can affect the wash performance, so make sure to reinstall the filter properly.

Run a Machine Clean Cycle: You can also perform a Machine Clean cycle by removing any dishes, filling the detergent dispenser with citric acid or a dishwasher cleaner, and running the cycle. This helps clean the interior and improve the overall performance.

For more detailed steps, you can check our Dishwasher Not Cleaning Help Guide.
LG Dishwasher - Not cleaning - https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547
If the issue persists or you need further assistance, please send us a private message on Social Media @LGUSSupport, and we will be happy to help. We appreciate your patience.

—Renzo

Your dishwasher does not have a heating element, and therefore drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.
Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.
Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer

Hi, Jamie. Thank you for sharing your experience with us. We understand your concern about having been to go through multiple delays, poor communication, and ongoing issues with your LG Dishwasher (LDFN4542W) model. We strive to provide high-quality products and exceptional services that exceed our customer's needs and expectations. We recommend reaching out to Best Buy customer service once again at 888-237-8289 and insisting on an urgent resolution or escalation, particularly with the ongoing latch problem. If the issue is still unresolved, we’re happy to assist you directly.

Please send us a private message on social media @LGUSSupport, and we’ll coordinate with the service team to ensure the necessary parts are delivered and installed promptly. Thank you for your patience, and we’re here to help you get this sorted out. ^Juvy