Customer Ratings & Reviews
- Model:
- LDFN4542D
- SKU:
- 6448638
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.
This summary was generated by AI based on customer reviews.
Piece of Junk that broke in 15 months, 30 uses
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worked great until it broke in less than 30 uses in 15 months. Best Buy, wants to charge me $129 as a Total Member and reduce the parts to 20% off. Why should I have to pay for a product that should not have broken in so few uses.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joy. Thank you for sharing your experience with us. We understand that your LG Dishwasher (LDFN4542S) model performed well initially but has now encountered issues after limited use. It’s important to us that you get the support you need. We strive to provide exceptional services and ensure a smooth and seamless experience. We recommend checking if any error codes are displayed, as they can provide insight into the problem. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in addressing the situation with Best Buy and finding a resolution. We appreciate your patience. ^Juvy
Lg dishwasher repair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard goes and needs to be replaced it’s loud dishwasher
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello Junel. We're sorry to hear about the issue you're experiencing with your LG dishwasher. Your satisfaction is important to us, and we want to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and any relevant information, and our team will look into this matter urgently for you. We apologize for any inconvenience caused and appreciate your patience as we work to address your concerns. —Junel
- Cons mentioned:Reliability
Lg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t wash the silverware. Was very flimsy. Smaller than the Samsung I replaced it with.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, KarenB. Thank you for sharing your feedback regarding your LG Dishwasher (LDFN4542S) model. We apologize for any inconvenience you experienced with the washing performance and the overall quality of the appliance.
Your satisfaction is important to us, and we would like to assist you in resolving these issues. We recommend ensuring that the dishwasher is loaded properly, following the guidelines in the user manual for optimal cleaning results. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-cleaning-CT10000009-20151094745547. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
DO NOT PURCHASE THIS MODEL.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 06/21, Installed 08/22 for remodel reasons. NE code on and off. LG says it's out of warranty, So it was bad out the box. if I was lying (which I'm not) I got about 2 years out of a motor but in really it was bad out of the box. Disappointed on LG after 3 phones, microwave, 3 TVs and 1 refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback on your LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher! Please know that we value your opinion, and will be shared with our product teams in order to meet future expectations. If you would, please view the warranty's full terms, because there is a 10 direct drive motor year warranty: https://www.lg.com/us/PDF/warranty/ha/LG_Dishwasher_Warranty_22.pdf. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are always here for you! ~Rita
Poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work and when I had to return it, the manager never apologized or gave me any other options or suggestions or discount for any of my troubles.I had to pay a contractor to install the dishwasher and after all of that it only turned on for 1 minute and turned off. Very dissatisfied and disappointed with the customer service. The dishwasher was filled with water when we got it home. So I don’t understand why they don’t check to make sure that there’s issues with returns before reselling their appliances. It was a complete waste of my time energy and money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
- Pros mentioned:Cleaning performance
The machine leaks and I think it is the door gasti
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a wonderful job washing the dishes, But the door leaks so I will have to call service. so I cannot be 100 percent about.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Would not Dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not dry dishes. I had to hand dry. Its like having a wife that cleans them and makes you dry them. And im divorced.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ScottF. Thank you for sharing your experience with us. We understand that your LDFN4542S dishwasher is not drying dishes effectively. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-printproof-stainless-steel/6448637.p?skuId=6448637
We appreciate your patience. —Renzo
Not impressed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the biggest thing is that it does not dry very well. The buttons are not all basic, for some features you have to press and hold. Not a big deal, but for some it might be.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Becca. Thank you for sharing your feedback with us. We understand that you're experiencing issues with the drying performance of your LG Dishwasher (LDFN4542B) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For better drying results, we recommend ensuring that the dishwasher is properly loaded and using a rinse aid to improve the drying process. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
We also understand that the button functions might not be as straightforward as expected. If you'd like, we can guide you through the settings to make it easier to use. Please feel free to send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further.
We appreciate your patience, and we are here to help. ^Juvy
- Cons mentioned:Reliability
cheap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaply made had multiple issues in 2 years wouldnt buy again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Rating : only fair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly noisy- and odd noises. Cleans dishes okay. If front panel is lightly brushed against the unit turns on. No option for short wash cycle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi there, We see that you left a 2 star review, We're disappointed that your experience was less than we expected for you, However, We'd like the opportunity to change the frown upside down with a few informational resources. The LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless steel has the Express Cycle (Short Wash). This cycle will quickly clean lightly soiled dishes.
• This cycle does not have drying. Select the Extra
Dry and Night Dry option or another cycle for
better drying.
• Press and hold Turbo for three seconds to
activate. It also is equipped to do a half load, This option washes intensively by selecting the upper or lower rack to save energy and time. Press the Half Load button repeatedly to select the upper^ rack, down arrow for lower rack or to cancel. Plus Energy Saver. We have included the Owner's Manual so that you may become more familiar with your new LG Dishwasher: https://tinyurl.com/3j7bw7xn. Hope this helps. ~Tanisha
JUST DON'T
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WORST dishwasher we have ever owned. It barely made it 2 years. I will never buy an LG dishwasher again. I hated it from the beginning, and i should have returned it immediately. I thought maybe i just needed to adjuat to new one. Nope it sucks!!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN4542D) model. We understand your concern about a dishwasher that doesn’t meet your expectations, especially after only two years of use. To help improve performance, we suggest checking the spray arms to ensure they’re not clogged and that they can rotate freely. Sometimes, debris can accumulate and affect cleaning efficiency. Additionally, proper loading techniques can significantly enhance cleaning performance. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547 and https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. We want to help you further. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you in finding a resolution. Your feedback is important, and we appreciate your patience as we work together to address your concerns. ^Juvy
Poor rack design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom rack falls off the track every time i pull it out to load the dish’s. I have already broke two plates. Thought maybe it was installed incorrectly and had a second installer come out. He remounted it but said it is just a poor design and will continue to fall off rack
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with the bottom rack of your LG Dishwasher (LDFN4542S0 model falling off the track, especially if it has led to broken plates. We strive to provide high-quality products that exceed our customer's needs and expectations. For help, ensure that the rack guides are properly aligned and that the rack is seated correctly on the tracks. Sometimes, minor adjustments can help improve stability. Verify that the wheels or rollers on the bottom rack are not damaged or worn out. Load the rack evenly and avoid overloading to minimize the risk of it falling off the track.
For additional support and to discuss any possible design issues, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you with further troubleshooting and exploring potential solutions to ensure your dishwasher works as expected. ^Juvy
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. It’s 6 hours later, and not dry. It’s not working well, and customer service is horrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rekhar. Thank you for sharing your feedback with us. We understand your experience with your LG Dishwasher (LDFN4542S) model not drying dishes effectively and the service you've received. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
A simple troubleshooting step you can take is to ensure you are using rinse aid. Rinse aid is essential for proper drying performance, as it helps water to sheet off the dishes, which is especially important for plastics and other non-porous materials. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy
..!! VERY NOISY AND DOES NOT DRY..!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review..!! I WARNING YOU.!!! that this machine does not dry the dishes because its drying system is through a fan. It is very noisy, it makes as much noise as my clothes washer, I had to return it to the store and buy one that had 39db of noise and a drying element, that is what I would recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Edgardo. Firstly, we would like to express our gratitude for taking the time to share your experience with us. Your feedback is important to us, and we apologize for any inconvenience caused by the noise level and drying performance of the LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel dishwasher (LDFN4542S) model. We understand that a noisy dishwasher can be disruptive and that the drying system being reliant on a fan may not meet your expectations. We apologize for falling short in providing you with a quieter and more effective drying solution. Kindly check this link: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-drying-CT10000009-20151094759908 for not drying concern of your LG Dishwasher. If you need further assistance, you can easily get in touch with us on Facebook or X (Twitter) using @LGUSSUpport. We look forward to the opportunity to assist you. ^Juvy
Y'all let me down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The floor staff and the geek squad told me this dishwasher was wifi capable. I have a smart home due to my disability. After trying to get it to connect through the instructions, Yall telling me it must be my wifi signal, then getting a new modem and router... I called LG. This product is not wifi capable. Y'all let me down.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Be wary of the installation contractors.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For right now I am giving this product a 1 star review, I ordered it and scheduled the installation a week out. Today the contractors showed up and got to work removing my old dishwasher and installing this one. They then let me know that the box was damaged and saw that the drain hose was also damaged but installed it anyway. There was a leak in the obviously damaged hose and now I am stuck waiting for a new drain hose to be ordered and installed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
- Cons mentioned:Reliability
Do not buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Dishwasher. Wished we had returned it during return window.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joseph. It seems that our product, the LG Dishwasher (LDFN4542S) model, did not meet your overall needs and expectations. We strive to provide high-quality products and exceptional service to ensure a smooth and seamless experience. We want to address any questions or concerns and find a way to make it right. For a more detailed review and tailored solutions, please reach out to us on social media @LGUSSupport. We're ready to assist you and work towards resolving any concerns you have with your unit. ^Juvy
- Cons mentioned:Reliability
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less than 6 months, a sensor went out. Not covered by a warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, There! We apologize for any inconvenience you experienced with your LG LDFN4542S dishwasher and the issue with the sensor. At LG, we strive to provide reliable and long-lasting products, and we understand your frustration with this unexpected situation.
To clarify, the warranty coverage for our appliances may vary depending on the specific model and the terms and conditions outlined in the warranty documentation. We encourage you to review the warranty details for your dishwasher to ensure you are aware of the coverage provided.
However, we would like to assist you further in resolving this matter. Kindly send us a private message on Facebook or DM us on X and we'll be more than happy to assist you! ^James.
HORRIBLE CUSTOMER SERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE CUSTOMER SEREVICE!!! I buy a 5 year GeakSquad protection and its NOT on my receipt and when they send me another sheet its so small and blurry you cant read anything. Then they want to trf me to a 3rd person and I say no you'll trf me to a supv and they hang up on me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. This is not the experience we want for you. We'd love to better understand what happened, and how we can rectify/resolve the issue. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Dont Buy this Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer says SAMRT but it does not connect to LG ThinQ, Additionally once turned on, it goes over for ever does not stop after specified time. a total waste of money, electricity and water
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us and sharing your feedback on your LG Dishwasher (LDFN4542W) model. We understand how important it is for your appliances to work efficiently and as expected. We strive to provide reliable, high-quality products that exceed our customer's needs. Here are some tips to help with any issues: Make sure your washer is connected to the same Wi-Fi as your mobile device. You can find more help at https://www.youtube.com/watch?v=mVf8pL7cgsc. If your washer is taking too long, check if it's overloaded. Look for any error codes or messages that might explain the issue at https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. For more help, reach out to us on social media @LGUSSupport. We're here to assist you in getting the best performance from your washer. ^Juvy