Customer Ratings & Reviews

Hi, Gary. Thank you for sharing your feedback with us. We understand your experience about your LG Dishwasher (LDFN4542S) model not drying dishes properly. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

The drying performance of a dishwasher can be affected by the rinse aid level. Please ensure that the rinse aid dispenser is filled, as rinse aid helps water sheet off the dishes, which improves the drying process. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.


For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. ^Juvy

Hi, there. Thank you for sharing your experience with us. We understand that your LG Dishwasher (LDFN4542S) model has faced ongoing issues with the control board despite previous repairs. We strive to provide high-quality products and excellent services to ensure a smooth and seamless expereince. As a troubleshooting step, please try resetting the dishwasher by unplugging it for a few minutes, as this can sometimes resolve control board issues. If the problem persists, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore further options for you, including potential repair solutions or alternatives. We appreciate your patience during this time. ^Juvy

Hi, there. Thank you for taking the time to share your feedback about the LG Dishwasher (LDFN4542S) model. We understand how frustrating it can be when a product fails to meet expectations, especially within such a short period. This is not the quality and longevity we strive to deliver; we strive to provide reliable, high-quality products. We appreciate your patience and understanding in allowing our Geek Squad team to attempt to fix the issue. However, we completely understand your decision to replace it with another brand. If there's anything else we can assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Hi there, Thank you for bringing this to our attention. I'm truly sorry to hear about the issues you are experiencing with your LG dishwasher. We understand how frustrating and disappointing it must be for your appliance to break down in such a short amount of time. We apologize for the inconvenience this has caused you. Your feedback is important to us, and we will take this into consideration as we continue to improve our products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, there. We're sorry to hear about the challenges you've faced with the installation of your dishwasher. This is not the experience we want for our customers, we'd like to assist you in resolving this issue. Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. Our team is here to help and ensure a satisfactory resolution. ^Jayne

Hi, Hassan. Thank you for sharing your feedback on your LG Dishwasher (LDFN4542S) model. We understand your concern about the unit failed after such a short period of use. We aim to provide reliable, high-quality products that exceed our customer's needs. In the meantime, you may visit this link to obtain more details about the issue: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. Please reach out to us on social media @LGUSSupport for further assistance. Your feedback is important to us, and we're here to assist you in resolving this issue. ^Juvy

Hi there, Thank you for sharing your feedback with us. We apologize for the inconvenience you have experienced with your dishwasher. It is frustrating to have dishes come out dirty and wet after a cycle. We appreciate your feedback and will share it with our product development team to ensure similar issues are addressed in future models. We understand your disappointment and apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, Mark. Thank you for sharing your thoughts with us. We understand that the LG Dishwasher (LDFN4542S) model didn’t meet your expectations, especially if you were hoping for something more specific or advanced.We strive to provide reliable, high-quality products and ensure a smooth experience.

If you’re looking for more features or performance adjustments, we recommend reviewing the settings or modes to see if there are options that could enhance your experience. There may be additional cleaning cycles or energy-efficient settings that better align with your preferences.

Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further and explore ways to get the most out of your dishwasher.

We appreciate your feedback and are here to help. ^Juvy

Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.

Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.

Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.

Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer

Hi, Daniel. Thank you for sharing your experience with LG Dishwasher (LDFN4542S) model. We understand your concern about being told that a part like the pump needs to be replaced after less than three years of use, especially at such a high cost. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

We recommend checking with our team on social media @LGUSSupport, as we can look into warranty coverage or alternative solutions to help with the repair costs. Additionally, if you haven’t already, we can also provide troubleshooting steps to ensure the issue is accurately diagnosed and explore all possible options for resolution.

We want to make sure you get the best value from your unit, and we're here to help. ^Juvy

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless steel. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Hi, Tara. Thank you for sharing your concerns about the LG Dishwasher (LDFN4542S) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to offer top-notch products and ensure a smooth and seamless experience. To help improve the drying performance and eliminate odors, we recommend checking the rinse aid level and adjusting it if necessary, as this can enhance drying efficiency. Additionally, make sure the drain filter is clean to prevent moisture buildup. For more help, visit the followiing links" https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758 and https://www.lg.com/us/support/video-tutorials/lg-dishwasher-odor-CT10000009-20151094790088. We’d like to assist you further with this issue. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. Your satisfaction is our priority. ^Juvy

Hi, Abdiwelim. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand that it hasn’t lived up to your expectations. We strive to provide high-quality products that exceed our customer's needs and expectations. While product substitution isn't something we handle directly through reviews, we’d love the opportunity to turn this around for you.

If your dishwasher isn’t working as it should, just double-check that the water supply line is fully open and that there aren’t any big dishes blocking the spray arms, since that can impact how well it cleans. Running it on the High Temp and Heavy cycle can also help with those tougher loads.

We’d love to dive deeper into your situation and find the best solution for you. Feel free to send us a private message on social media @LGUSSupport so our team can assist you directly. We’re here for you. ^Juvy