Customer Ratings & Reviews
- Model:
- LDFN4542S
- SKU:
- 12370627
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers value the dishwasher's exceptionally quiet operation and its reliable ability to leave dishes thoroughly clean and dry. Many users also appreciate the convenience of the third rack, the spacious capacity, and the intuitive design of the unit. While the appliance is generally well-regarded, some users have noted concerns regarding the length of the wash cycles and the complexity of the control panel. Overall, the product is praised for its performance and ease of use, though some have raised questions about its long-term durability.
This summary was generated by AI based on customer reviews.
Very disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my kitchen appliances are LG. But the dishwasher I would not recommend. After two years I started getting an A3 error, which means there’s a leak somewhere. I tried to turn the dishwasher off, but it automatically turned on by itself spraying water. LG wants to charge me $300 for service. I was not aware that the life of a LG washer is two years.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with LG Dishwasher (LDFN4542S) model. We understand your disappointment with the unexpected issue you encountered after two years of use. We aim to provide reliable and long-lasting appliances, but we missed the mark this time. Regarding the service charge, we would like to investigate the situation further and find a suitable resolution for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher but it doesn’t have heated drying which is disappointing. I assumed that was a standard thing.
No, I would not recommend this to a friendNot for wine glasses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good way to wash wine glasses. That is important to us U
No, I would not recommend this to a friend- Cons mentioned:Control panel
Defective
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel failed twice and because it failed and couldn't communicate properly, I came home to a flooded kitchen and it ruined my cabinetry & floors.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Genine. We are sorry to hear about the challenges you've faced with the control panel and the resulting damage to your kitchen. This is certainly not the experience we want for our customers. We understand the urgency of this situation.Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. Our team is here to assist you and address this matter promptly. ^Jayne
- Cons mentioned:Reliability
I won't buy again or recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year and 3 months, it's dead. front panel blinks and chirps and won't run a full cycle anymore.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about the unit stops working so soon after purchase. We strive to provide durable, high-quality products that exceed our customer's needs. To troubleshoot the issue, try performing a reset by turning off the power to the dishwasher at the circuit breaker for about five minutes, then turning it back on. For more help, https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. If you need further assistance, please reach out to us on social media @LGUSSupport. We will be more than happy to assist you further and explore repair or service options. ^Juvy
Dishes wet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. My dishwasher and dishes don't get dry with heated dry and extra dry. After going through all the support topics and calling LG, I found out the dishwasher doesn't have a heating element (to make it use less electricity) so why would they get dry? I have to leave door open til they air dry. I can buy a special chemical to help the problem but, why would I want more chemicals on my dishes? Going to return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jona. Thank you for sharing your experience with us regarding the LG Dishwasher (LDFN4542B) model. We understand your concern about dealing with dishes that don’t dry properly despite using the heated dry and extra dry settings. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
We suggest trying a rinse aid solution, which can improve the drying performance of dishwashers without chemicals that you're concerned about. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. Additionally, please send us a private message on social media @LGUSSupport so our team can assist you further with your concerns. We appreciate your feedback and are here to help. ^Juvy
Bad Service and Comminication
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many problems getting this appliance delivered and installed. The first appointment was cancelled for no apparent reason, also, the tenant was supposed to be contacted per my instructions and that did not happen either. This service needs major improvement, not the first time this has happened
I would recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
The Reviews don't match my experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since getting this dishwasher, I have had issues with extreme noise. I reported it to Best Buy, who did nothing other than tell me to contact LG. I contacted LG, and they have had a service tech come out two times with no resolution. On the last visit, the service tech dented my front panel. I chose this brand and model based on the positive reviews, and I have never owned a dishwasher this noisy. I'm not sure what to do next.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scott. Thank you for sharing your experience with LG Dishwasher (LDFN4542S) model. We understand your concern about dealing with excessive noise from your dishwasher and the additional issue of a dented front panel after multiple service visits. Our goal is to offer top-notch products and service that go beyond our customer's expectations. To fix the noise problem, make sure the dishwasher is level and check for any loose items or blockages inside. Sometimes, noise can be caused by dishes or utensils moving during the wash. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. For the dented front panel, please send us a private message on Social Media @LGUSSupport. Our team will assist you in addressing the noise issue and resolving the damage to the front panel. We are committed to finding a satisfactory solution and appreciate your patience. ^Juvy
Keep looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my dishwasher that worked but sucked. This one sucks too. The bottom rack will NOT stay on the track. It’s way louder than there one I had before and even though there’s way to lock the buttons, if you lean against it working at the counter your body hits buttons potentially turning it off.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Not totally satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the physical setup of the trays. The top shelf of the three is really not terribly useful.
No, I would not recommend this to a friend- Cons mentioned:Control panel
Do not buy, LG control panels fail.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had it less than 2 years and the control over panel is blinking and malfunctioning. LG dishwashers are failing and there may even be a lawsuit. Do not buy LG dishwashers.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dishwasher (LDFN4542S) model. We appreciate your feedback and regret for any inconvenience you have experienced with the control panel.
We understand that the malfunctioning control panel has been a frustrating issue for you. We take this matter seriously and would like to assist you in resolving it. Please visit the following links related to the issue you've faced: https://www.lg.com/us/support/help-library/lg-dishwasher-understanding-control-panel-indicators-CT10000009-20152435193453 and https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list-CT10000009-20150933422943. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Reliability
Best Buy Support is awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn’t even working so i cant rate it. Best buy support is the worst in history. They should be fined.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for reaching out to share your feedback. While we understand your concerns about the support experience with Best Buy, we’d like to assist you directly with your LG LDFN4542S dishwasher.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-stainless-steel/6448637.p?skuId=6448637
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to provide troubleshooting steps and explore solutions to get your dishwasher up and running.
We appreciate your patience and look forward to assisting you.
—Renzo
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes still wet after using extra dry. Glasses don’t come out clear.
No, I would not recommend this to a friendEarplugs Needed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher to replace our “louder” dishwasher. Well, we still have the other dishwasher in our garage and I’m ready to switch it out. We were told this was pretty quiet and I can’t even hear our television when it runs. Do not recommend this dishwasher for the the noise alone! I wish I could upload a video so you can hear it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product, Rebecca. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Buyer’s Remorse?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this purchase. All I want are clean dry dishes, etc. Three hours to complete the wash, and even then the dishes aren’t completely dry. Still trying different settings but haven’t dialed it in yet. Based on what I’m seeing I would not buy were I you.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG 24" Front Control Smart Built-In Stainless Tub Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Please think twice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed yesterday and leaked all over the floor today. I'm having them take this unit out and will be selecting a different one. Also, did like how things had to loaded and when I pulled the bottom rack out to load it would just slide on back. I had to hold the bottom rack so it didn't slide in order to put things on the bottom.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nataniel. We appreciate you sharing your feedback on the LG Dishwasher (LDFN4542S) model. We understand your concern about experiencing a leak immediately after installation and to find the rack design. We strive to provide high-quality products that exceed our customer's needs and expectations. Leaks right after setup are often due to drain hose misalignment, a loose water inlet connection, or an improperly seated door seal. If you still have access to the unit, we recommend checking if the drain hose is properly elevated (with a high loop or air gap), as incorrect routing can cause backflow and leakage. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052.
As for the bottom rack movement, this model does have a smooth glide track, but if the unit isn’t perfectly level or if the rack wheels aren’t aligned, it can slide freely when loading. Adjusting the leveling feet slightly forward can reduce the slant and improve rack stability.
We’d love the opportunity to help make this right and support you with the next steps. Please send us a private message on social media @LGUSSupport and we’ll gladly assist with reviewing your service or replacement options. ^Juvy
Save your money!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this 0 stars I would! This machine has been nothing but a headache since the day we got it! It has a fault code & alarm every other load saying the reservoir underneath is full of water, and this was a known problem! Just wish I’d known before wasting my money! In addition to having to pull it out of the wall to fix it every time just to get it to work… the dry setting is a joke! This dishwasher doesn’t dry anything! The only way you’ll have dry dishes from this machine is to let them air dry with the door open or dry them yourself with a towel. Save your money! Do Not buy this dishwasher!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LDFN4542D dishwasher. We appreciate your feedback and apologize for the frustration and inconvenience caused by the issues you have encountered.
We understand how disappointing it must be to experience problems with the fault code and alarm indicating a reservoir full of water. Please visit this link: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list-CT10000009-20150933422943. Regarding the drying function, please visit this link as well: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Top Rack Still Wet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top rack does not fully dry. Bottom rack dries fine.
No, I would not recommend this to a friendDoes not dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash is pretty good but does not dry the dishes, it leaves them wet and with water spots
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lucio. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We’re glad to hear the wash performance meets your expectations, though we understand your concern about the drying doesn’t deliver the same results—especially with lingering moisture and water spots. We strive to provide high-quality products that exceed our customer's needs and expectations.
This model uses LG’s Hybrid Drying system, which relies on the final rinse temperature and a fan-assisted process rather than a heated drying element. To improve drying results, we recommend: Using a rinse aid consistently (this makes a big difference). Selecting the “Extra Dry” or “High Temp” options, and opening the door slightly after the cycle to allow steam to escape. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. We’d love to help you get the best results possible—feel free to message us on social media @LGUSSupport for tailored tips or questions about your settings. We're here to help. ^Juvy
Works well, but major manufacturing defect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model works well and has great load flexibility. I'm giving it a low score because I've discovered that an intermittent leak that I assumed was an issue related to connection tightening and then improper loading is actually a separated seam in the stainless steel tub.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette