Customer Ratings & Reviews
- Model:
- LDFN4542S
- SKU:
- 12370627
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers value the dishwasher's exceptionally quiet operation and its reliable ability to leave dishes thoroughly clean and dry. Many users also appreciate the convenience of the third rack, the spacious capacity, and the intuitive design of the unit. While the appliance is generally well-regarded, some users have noted concerns regarding the length of the wash cycles and the complexity of the control panel. Overall, the product is praised for its performance and ease of use, though some have raised questions about its long-term durability.
This summary was generated by AI based on customer reviews.
Bad ma home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top control pad broke within 8 months cracked right through middle in several areas of it. Happened again 14 months of use same thing. Also a loud sound of a motor wearing out. The rack has pegs that fall down when you put in dishes you always have to adjust it back straight so they hold dishes up. Spaced oddly so plates tilt and fall forward. Have to have water running hot before you start machine or they will be wet. It's just not a decent machine. Stating to think no matter what price you spend they just don't last. This one was more higher end and lasted the least.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Vanessa
Does not dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get an entire LG appliance package, as i had heard all great reviews. Unfortunately, this dishwasher did not meet me expectations. No matter what settings i put it on, it does not dry the dishes. I have to hand towel dry almost every dish before i put them away. I will say all of my other products from LG have been fantastic.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We understand your frustration with the drying performance of your LG Front Control Smart Built-In Dishwasher and sincerely apologize for any inconvenience it may have caused. We suggest checking the rinse aid dispenser and ensuring it is filled, as this can greatly enhance drying results. You may also find that using the Extra Dry option, if available, can further improve the drying process. If the issue persists, please don't hesitate to contact our support team for further assistance. You can also connect with us privately through Facebook or X (Twitter) using the handle @LGUSSupport. We value your satisfaction and appreciate your patience. ^Sam
Dishes always wet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry the dishes very well no matter what setting you use.
No, I would not recommend this to a friendunreliable technology that breaks down frequently!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the control board went bad within 6 months of purchase, fortunately it was covered by the protection plan so there was no cost to repair it other than a few weeks of inconvenience without it while waiting for the parts. It went broke again in 8 months. Now it is out of protection plan, I have to pay to diagnose the problem, and then labor and parts to fix it, I am better off buying a brand new one with another brand. never had any issues with other dishwashers that i have/had, includiing the ones that I bought in Homedepot.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience on the LG Dishwasher (LDFN4542S) model. We regret the inconveniences and frustrations caused by the recurring issues you've encountered.
We understand the importance of having reliable appliances, and unfortunately, your dishwasher has not met your expectations. We continuously strive to improve our products and services, and your input helps us in this process. We recommend contacting Best Buy customer service at 888-237-8289 to discuss this matter further and explore possible solutions to the ongoing issues. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good a dishwasher does not dry or wash well . Leaves a residue on glass even when rinse aid is applied
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Cynthiah. Thank you for sharing your experience with us. We understand your situation, and we know how important it is for your dishwasher to provide excellent cleaning and drying results.
To help improve the cleaning performance, here are a few steps you can try:
Ensure Proper Loading: Avoid overlapping dishes and ensure that no dishes are in contact with the nozzles. Adjust the height of the racks to ensure no dishes block the spray arms, and load the cutlery in a standing position for the best performance.
Clean the Filter: Remove the lower basket and clean the filter to ensure it is free of debris. Improper installation can affect the wash performance, so make sure to reinstall the filter properly.
Run a Machine Clean Cycle: You can also perform a Machine Clean cycle by removing any dishes, filling the detergent dispenser with citric acid or a dishwasher cleaner, and running the cycle. This helps clean the interior and improve the overall performance.
For more detailed steps, you can check our Dishwasher Not Cleaning Help Guide.
LG Dishwasher - Not cleaning - https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547
If the issue persists or you need further assistance, please send us a private message on Social Media @LGUSSupport, and we will be happy to help. We appreciate your patience.
—Renzo
Pretty alright
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, i would recommend to someone looking for one
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this brand new, customer service was HORRIBLE! They pushed our appointment numerous times, didn’t show up to scheduled appointments, finally got installed to find a defective latch on the door, then another few weeks of waiting of them, then I was lied about part being ordered, waited again, finally got it installed and latch still not working properly, I am done using Best Buy
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jamie. Thank you for sharing your experience with us. We understand your concern about having been to go through multiple delays, poor communication, and ongoing issues with your LG Dishwasher (LDFN4542W) model. We strive to provide high-quality products and exceptional services that exceed our customer's needs and expectations. We recommend reaching out to Best Buy customer service once again at 888-237-8289 and insisting on an urgent resolution or escalation, particularly with the ongoing latch problem. If the issue is still unresolved, we’re happy to assist you directly.
Please send us a private message on social media @LGUSSupport, and we’ll coordinate with the service team to ensure the necessary parts are delivered and installed promptly. Thank you for your patience, and we’re here to help you get this sorted out. ^Juvy
- Cons mentioned:Reliability
Unfortunate circumstance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher broke on the 3ed wash. I must have received the bad one. The wait for a replacement was over 3 weeks so I decided to go with a different brand that was available but was rated the same or better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
123
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works the way I expected it to. Installers cleaned up after theirselves.
I would recommend this to a friendNoisy Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy! The rack doesn’t hold the plates still.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, JennyM. We understand your inquiry about the LG 24″ Front-Control Built-In Dishwasher with QuadWash and 3rd Rack (model LDFN4542S) and appreciate you sharing your experience. It sounds like the noise level and plate stability in the rack are keeping your dishwasher from doing its best, and we’re here to help.
One helpful troubleshooting step is to first ensure that dishes and silverware are properly secured in the racks. Pause a cycle and check that no plates or utensils are protruding past the tines, as this can allow items to shift and rattle against the spray arms. You may also gently remove the bottom filter assembly—located at the base of the tub—rinse it under warm water to clear any debris, and reinsert it firmly; a clogged or loose filter can amplify rattling noises during operation.
If you’re still hearing excessive noise, try adjusting the water inlet valve to reduce water pressure slightly; sometimes high water flow can create a whistling or rattling sound as it enters the wash chamber. Finally, inspect the 3rd-rack rollers to ensure they’re aligned on the tracks—if any wheel appears misaligned, lift the rack off and realign the rollers before reinserting.
LG Dishwasher - Common Noises - https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351
We’re here to make sure your LG dishwasher performs quietly and reliably. Please send us a private message on Social Media @LGUSSupport so our team can explore further solutions and, if needed, coordinate service for any parts adjustments. We appreciate your patience and look forward to helping you enjoy a quieter, smoother wash cycle. —Renzo
Does not dry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a Bosch, but they were sold out. This looked like a good backup especially for the price, but this works worse than our previous dishwasher which was 40 years old. The dishes are still wet, and always have a film on them. The owners manual says it "does not rely on a heating element for the drying process," meaning it hust doesnt dry the dishes. Returning this and going without a dishwasher until we can get a bosch.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Smart as a bag of chips
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG advertises this unit as a smart dishwasher. It is not. It doesn't have wifi. In order to connect this unit to the app (presumably to get the smart diagnosis feature), you need a phone that has NFC enabled. iphones do not have this feature. So ios is out. When you go switch over to that old android phone, the app refuses to launch because it thinks the phone is rooted, which it hasn't. First app I have seen on Android to kill itself based on a flaky root detection. I have banking apps on the same phone that work just fine. Haven't had a chance to really see the washing capabilities of this unit, but I am not optimistic of what follows.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Do Not Recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this dishwasher for a year now so I think it’s safe to leave a review. Of all the appliances we bought this is by far the worst. The buttons on the outside constantly get pushed by accident. You have to have it on the extended dry cycle to get anywhere close to dry and even then you still have to hand dry almost everything. The top rack design is horrible, there’s really no obvious way to load bowls in there without them rolling around.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor internal design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG dishwasher worked okay however, noisier than we wanted. The worst thing is the tines arrangement was awful. We couldn't fit our dishes in. You can only place a few serving dishes upright then everything else has to lay flat - not very useable. We exchanged the LG for a Bosch.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Not as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It unfortunately does not dry well. My family and I notice that it will not allow you to use dry cycle again without automatically setting it to rewash.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with your LG Dishwasher (LDFN4542S) model. We are sorry to hear about your unit's drying performance. We aim to provide reliable, high-quality products and the best possible experience for you and your family. Unfortunately, it seems we have fallen short of your case. We're here to help you. Please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you need further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Disappointed in LG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine washes dishes well. However, even after the extra dry cycle, the dishes are still wet. Cups and glasses have little puddles on them. After emptying the machine, if the door is closed, the interior remains wet!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Please be mindful that it is recommended to use a liquid rinse aid improves drying performance by allowing water to drain off of dishes after final rinse. If you are in need of further assistance, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Pat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this dishwasher Not made very good
No, I would not recommend this to a friendBest Buy should stand behind this lemon of a produ
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes with Best Buy and this dishwasher Sadly both come up short. All the settings have been tried on the 2nd dishwasher which still leaves dishes unclean and does not dry. A faulty appliance. A loss of a good amount of money worthy only for the trash bin.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We are truly sorry to hear about the disappointment you have experienced with your dishwasher from Best Buy. We understand how frustrating it must be to have tried all the settings and still find the dishes unclean and not properly dried. We apologize for the inconvenience this has caused you and the loss of your hard-earned money. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this thing with a passion. It doesn't clean even after almost 3 hrs run time. I thought I was safe with the LG name but the cheap one I had before this cleaned everything in 72 min. Glasses don't clean, the top 3rd rack doesn't clean, it doesn't dry well at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're having a terrible experience with your LG Dishwasher, model LDFN4542S. I can imagine how frustrating it must be to feel like you're not getting the cleaning results you need and expect from an LG product.
I want to start by acknowledging your disappointment and frustration, and I'm here to listen and help. I apologize that our product hasn't met your expectations, especially since you had a positive experience with a previous LG product. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom rack keeps falling out and it takes longer to wash then my old dishwasher
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your feedback on the LG Dishwasher (LDFN4542S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. If the brackets holding the track are not secure or the wheels become damaged, the rack may not remain in place. You may visit this link to obtain more details:https://www.lg.com/us/support/video-tutorials/lg-dishwasher-tine-rack-adjustment-CT10000009-1366645531607. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy