Customer Ratings & Reviews

We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Hey there, ShaneK. Thank you for taking your time for reviewing our LG 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher LDFN4542D. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

Hi, Alee. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about the dishes don’t dry properly. We strive to provide reliable, high-quality products and ensure a smooth experience. We recommend checking that the rinse aid dispenser is filled, as this can help with drying performance. Additionally, ensure that the dishwasher’s spray arms are not clogged and are able to rotate freely. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If this doesn’t resolve the issue, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further with troubleshooting or discuss potential solutions. We appreciate your patience. ^Juvy

It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Hi, Marty. Thank you for taking the time to share your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about going through two replacements and still feel uncertain about the third unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
Leaks can often be caused by improper installation, such as unlevel placement or misaligned hoses. Before running your third unit, we recommend checking that the dishwasher is perfectly level on all sides and that the inlet hose, drain line, and door gasket are all securely and properly fitted. Also, avoid overloading the unit and ensure dishes aren't blocking the spray arms or door seal.

We’d like to help ensure unit #3 performs the way it should. Please send us a private message on social media @LGUSSupport and our team will be more than happy to assist with pre-checks or any issues that arise once you’re ready to test it. ^Juvy

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette

We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Hi, Clare. Thank you for sharing your experience with us. We understand that the LG Dishwasher (LDFN4542S) model isn't performing as expected, and your feedback is important to us. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help improve its performance, we recommend checking the water supply to ensure it's clear and free of any blockages, as this can sometimes cause operational issues. YOu may visit this link for help: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943.

If you continue to experience glitches, please send us a private message on social media @LGUSSupport. Our team will be more than happy to explore possible solutions with you. We appreciate your patience and look forward to assisting you. ^Juvy

Hi, Chad. Thank you for sharing your experience with us. We understand your concern about your LG Dishwasher (LDFN4542S) model stops draining, especially so soon after purchase. We aim to provide top-notch products and exceptional services to ensure a smooth and seamless experience. A possible troubleshooting step would be to check the drain hose for any clogs or kinks, as this could prevent proper drainage. If that doesn’t resolve the issue, it may be worth checking the filter at the bottom of the dishwasher, as a buildup of debris can sometimes cause drainage problems. For more information, visit https://www.lg.com/us/support/help-library/not-draining-dishwasher--20152607989995. Please send us a private message on social media @LGUSSupport, and our team will work with you directly to get this issue resolved. We’re here to help, and we will make sure this is taken care of as efficiently as possible. ^Juvy

Hi, Eytan. We appreciate your feedback on the LG Dishwasher (LDFN4542B) model. We know how important it is for your dishes to come out both clean and dry. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To improve drying performance, we recommend using the Extra Dry and Night Dry options, ensuring you’re using a rinse aid like JetDry, and slightly cracking the door open after the cycle to release excess moisture. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you need further assistance, please send us a private message on social media @LGUSSupport, and our team will be happy to help. ^Juvy

Hi, Nancy. Thank you for communicating with us regarding your LG Dishwasher (LDFN4542S) model. We understand how important it is for your appliances to work efficiently and reliably. We strive to provide high-quality products that exceed our customer's needs. For better cleaning and drying performance, ensure that you're using the correct detergent and that the spray arms are not obstructed. If the noise persists, check for loose components or ensure the dishwasher is leveled correctly. For additional help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you need further assistance, please reach out to us on social media @LGUSSupport. We'll assist with further troubleshooting and explore solutions to improve your experience. ^Juvy

Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish. Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used. Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically. Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

To troubleshoot the error messages you are receiving, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we can walk you through fixing the issue. Thanks. ^Jennifer

Hi, Michael. Thank you for sharing your feedback with us. We understand your concern about having your LG Dishwasher (LDFN4542S) model stop working after only 8 months. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, for quick help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838. Sometimes issues can be resolved with minor adjustments, and we want to make sure your unit works as it should.

Please send us a private message on social media @LGUSSupport with your details, and we’ll work closely with you to ensure you get the support you need. We're here to help make sure you have a positive experience with your LG products.

Thank you for your patience, and we truly value your feedback. ^Juvy

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette

Hi there. Thanks for sharing your rating and review with us and the community. We're sorry to hear that you are experiencing issues with your dishwasher. I understand how inconvenient this can be, and we would like to do everything we can to help fix this issue. First, you can watch how you will be able to fix the issue with your LG dishwasher by clicking this link: https://www.youtube.com/watch?v=1CgfTAVfs7k, and if the issue still persists after this, please send us a private message via Facebook or X (Twitter) @LGUSSupport so we can assist you further and get your dishwasher working as it should. ^Dan