Customer Ratings & Reviews

Hi there, Thank you for sharing your feedback with us. We apologize for the inconvenience you have experienced with your dishwasher. It is frustrating to have dishes come out dirty and wet after a cycle. We appreciate your feedback and will share it with our product development team to ensure similar issues are addressed in future models. We understand your disappointment and apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, Daniel. Thank you for sharing your experience with LG Dishwasher (LDFN4542S) model. We understand your concern about being told that a part like the pump needs to be replaced after less than three years of use, especially at such a high cost. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

We recommend checking with our team on social media @LGUSSupport, as we can look into warranty coverage or alternative solutions to help with the repair costs. Additionally, if you haven’t already, we can also provide troubleshooting steps to ensure the issue is accurately diagnosed and explore all possible options for resolution.

We want to make sure you get the best value from your unit, and we're here to help. ^Juvy

Hi, Tara. Thank you for sharing your concerns about the LG Dishwasher (LDFN4542S) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to offer top-notch products and ensure a smooth and seamless experience. To help improve the drying performance and eliminate odors, we recommend checking the rinse aid level and adjusting it if necessary, as this can enhance drying efficiency. Additionally, make sure the drain filter is clean to prevent moisture buildup. For more help, visit the followiing links" https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758 and https://www.lg.com/us/support/video-tutorials/lg-dishwasher-odor-CT10000009-20151094790088. We’d like to assist you further with this issue. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. Your satisfaction is our priority. ^Juvy

Hi, Anthony. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand how important it is for your appliance to arrive on time and be backed by dependable support, and we appreciate you taking the time to let us know what happened. If your unit is now installed and you're experiencing any issues, we recommend visiting our support page for troubleshooting tips and product resources: https://www.lg.com/us/support. You’ll find helpful guides, manuals, and warranty information there. If you'd like us to take a closer look or assist further, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy

Hi, Casey. Thank you for sharing your experience with your LG Dishwasher (LDFN4542D). We value the details you provided and understand the importance of appliance reliability.

If the water pump motor fails, check for blockages in the filter and sump area before replacing the motor. A clogged filter can cause grinding noises and pump failure. Cleaning the filter and ensuring the drain hose is clear may help. More guidance is available here: https://www.lg.com/us/support/product/lg-LDFN4542D.ABDESNA. If the problem persists, please email us at lgdigitalcare@lg.sprinklrsupport.com for further assistance. We're here to help. ^Juvy

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless steel. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Hi, Jona. Thank you for sharing your experience with us regarding the LG Dishwasher (LDFN4542B) model. We understand your concern about dealing with dishes that don’t dry properly despite using the heated dry and extra dry settings. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
We suggest trying a rinse aid solution, which can improve the drying performance of dishwashers without chemicals that you're concerned about. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. Additionally, please send us a private message on social media @LGUSSupport so our team can assist you further with your concerns. We appreciate your feedback and are here to help. ^Juvy

Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.

Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.

Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.

Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer

Hi, Nataniel. We appreciate you sharing your feedback on the LG Dishwasher (LDFN4542S) model. We understand your concern about experiencing a leak immediately after installation and to find the rack design. We strive to provide high-quality products that exceed our customer's needs and expectations. Leaks right after setup are often due to drain hose misalignment, a loose water inlet connection, or an improperly seated door seal. If you still have access to the unit, we recommend checking if the drain hose is properly elevated (with a high loop or air gap), as incorrect routing can cause backflow and leakage. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052.

As for the bottom rack movement, this model does have a smooth glide track, but if the unit isn’t perfectly level or if the rack wheels aren’t aligned, it can slide freely when loading. Adjusting the leveling feet slightly forward can reduce the slant and improve rack stability.

We’d love the opportunity to help make this right and support you with the next steps. Please send us a private message on social media @LGUSSupport and we’ll gladly assist with reviewing your service or replacement options. ^Juvy

Hi, Daniel. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about the unit stops working so soon after purchase. We strive to provide durable, high-quality products that exceed our customer's needs. To troubleshoot the issue, try performing a reset by turning off the power to the dishwasher at the circuit breaker for about five minutes, then turning it back on. For more help, https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. If you need further assistance, please reach out to us on social media @LGUSSupport. We will be more than happy to assist you further and explore repair or service options. ^Juvy

Hi, there. Thank you for taking the time to share your experience with LG Dishwasher (LDFN4542S) model. We understand your disappointment with the unexpected issue you encountered after two years of use. We aim to provide reliable and long-lasting appliances, but we missed the mark this time. Regarding the service charge, we would like to investigate the situation further and find a suitable resolution for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy

Hi, Scott. Thank you for sharing your experience with LG Dishwasher (LDFN4542S) model. We understand your concern about dealing with excessive noise from your dishwasher and the additional issue of a dented front panel after multiple service visits. Our goal is to offer top-notch products and service that go beyond our customer's expectations. To fix the noise problem, make sure the dishwasher is level and check for any loose items or blockages inside. Sometimes, noise can be caused by dishes or utensils moving during the wash. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. For the dented front panel, please send us a private message on Social Media @LGUSSupport. Our team will assist you in addressing the noise issue and resolving the damage to the front panel. We are committed to finding a satisfactory solution and appreciate your patience. ^Juvy

Hello there. Thank you for reaching out to share your feedback. While we understand your concerns about the support experience with Best Buy, we’d like to assist you directly with your LG LDFN4542S dishwasher.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-stainless-steel/6448637.p?skuId=6448637
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to provide troubleshooting steps and explore solutions to get your dishwasher up and running.

We appreciate your patience and look forward to assisting you.
—Renzo

Hi, Lucio. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We’re glad to hear the wash performance meets your expectations, though we understand your concern about the drying doesn’t deliver the same results—especially with lingering moisture and water spots. We strive to provide high-quality products that exceed our customer's needs and expectations.

This model uses LG’s Hybrid Drying system, which relies on the final rinse temperature and a fan-assisted process rather than a heated drying element. To improve drying results, we recommend: Using a rinse aid consistently (this makes a big difference). Selecting the “Extra Dry” or “High Temp” options, and opening the door slightly after the cycle to allow steam to escape. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. We’d love to help you get the best results possible—feel free to message us on social media @LGUSSupport for tailored tips or questions about your settings. We're here to help. ^Juvy

Hi, Genine. We are sorry to hear about the challenges you've faced with the control panel and the resulting damage to your kitchen. This is certainly not the experience we want for our customers. We understand the urgency of this situation.Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. Our team is here to assist you and address this matter promptly. ^Jayne