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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3535 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,535 reviews
  • Rated 3 out of 5 stars

    Not as shown in picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture advertised to be a covered body however the body is wrapped up in insulation blanket.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't dry as well as my old maytag. so far, so good. Is much larger than my old one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry dishes no matter what dry setting you choose.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Cycle time

    Rated 1 out of 5 stars

    Do not buy list.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus star. Got error code in a week or 2. After 2 weeks used this dishwasher was always left the powder on dishes. Cheap quality, dishes not get clean. So long of the cycle. I exchanged after a month of use.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to assist. ^James. LG

  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with hook ups after paying for hook up kit AND installation. Had to pay a second time for pieces and a plumber. Not the quality I was hoping and AWFUL customer service. So much of my life wasted

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry very well and cleaning capability is average

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher goes out 13 months after purchase and Best Buy can't provide service for over two weeks. So much for Totaltech membership.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash, and 48dba - Black. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 3 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tray seemed like a good idea. It just gets in the way of stacking the top shelf

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unreliable technology that breaks down frequently!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the control board went bad within 6 months of purchase, fortunately it was covered by the protection plan so there was no cost to repair it other than a few weeks of inconvenience without it while waiting for the parts. It went broke again in 8 months. Now it is out of protection plan, I have to pay to diagnose the problem, and then labor and parts to fix it, I am better off buying a brand new one with another brand. never had any issues with other dishwashers that i have/had, includiing the ones that I bought in Homedepot.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you taking the time to share your experience on the LG Dishwasher (LDFN4542S) model. We regret the inconveniences and frustrations caused by the recurring issues you've encountered.


      We understand the importance of having reliable appliances, and unfortunately, your dishwasher has not met your expectations. We continuously strive to improve our products and services, and your input helps us in this process. We recommend contacting Best Buy customer service at 888-237-8289 to discuss this matter further and explore possible solutions to the ongoing issues. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 1 out of 5 stars

    Does not dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get an entire LG appliance package, as i had heard all great reviews. Unfortunately, this dishwasher did not meet me expectations. No matter what settings i put it on, it does not dry the dishes. I have to hand towel dry almost every dish before i put them away. I will say all of my other products from LG have been fantastic.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We understand your frustration with the drying performance of your LG Front Control Smart Built-In Dishwasher and sincerely apologize for any inconvenience it may have caused. We suggest checking the rinse aid dispenser and ensuring it is filled, as this can greatly enhance drying results. You may also find that using the Extra Dry option, if available, can further improve the drying process. If the issue persists, please don't hesitate to contact our support team for further assistance. You can also connect with us privately through Facebook or X (Twitter) using the handle @LGUSSupport. We value your satisfaction and appreciate your patience. ^Sam LG

  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the dishes don’t get cleaned as they should be. Nice features looks good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ma home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top control pad broke within 8 months cracked right through middle in several areas of it. Happened again 14 months of use same thing. Also a loud sound of a motor wearing out. The rack has pegs that fall down when you put in dishes you always have to adjust it back straight so they hold dishes up. Spaced oddly so plates tilt and fall forward. Have to have water running hot before you start machine or they will be wet. It's just not a decent machine. Stating to think no matter what price you spend they just don't last. This one was more higher end and lasted the least.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Vanessa LG

  • Rated 2 out of 5 stars

    Best Buy=Best Lie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is okay. Doesn’t dry at all but that’s manageable. I’m more upset with BestBuy. I wasn’t told about the fitting for the hose, so I paid for an installation that never happened. When I got in contact with bestbuy, they ended our chat almost immediately. I just want my money back for the installation.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Dishes always wet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry the dishes very well no matter what setting you use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty alright

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, i would recommend to someone looking for one

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Unfortunate circumstance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher broke on the 3ed wash. I must have received the bad one. The wait for a replacement was over 3 weeks so I decided to go with a different brand that was available but was rated the same or better.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way I expected it to. Installers cleaned up after theirselves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a Bosch, but they were sold out. This looked like a good backup especially for the price, but this works worse than our previous dishwasher which was 40 years old. The dishes are still wet, and always have a film on them. The owners manual says it "does not rely on a heating element for the drying process," meaning it hust doesnt dry the dishes. Returning this and going without a dishwasher until we can get a bosch.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Smart as a bag of chips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG advertises this unit as a smart dishwasher. It is not. It doesn't have wifi. In order to connect this unit to the app (presumably to get the smart diagnosis feature), you need a phone that has NFC enabled. iphones do not have this feature. So ios is out. When you go switch over to that old android phone, the app refuses to launch because it thinks the phone is rooted, which it hasn't. First app I have seen on Android to kill itself based on a flaky root detection. I have banking apps on the same phone that work just fine. Haven't had a chance to really see the washing capabilities of this unit, but I am not optimistic of what follows.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly LG

  • Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It unfortunately does not dry well. My family and I notice that it will not allow you to use dry cycle again without automatically setting it to rewash.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you letting us know about your experience with your LG Dishwasher (LDFN4542S) model. We are sorry to hear about your unit's drying performance. We aim to provide reliable, high-quality products and the best possible experience for you and your family. Unfortunately, it seems we have fallen short of your case. We're here to help you. Please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you need further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG