Customer Ratings & Reviews
- Model:
- LDFN4542W
- SKU:
- 6448632
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.
This summary was generated by AI based on customer reviews.
Do not recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to completely handwash everything before using. Even just little stuff like already rinsed off sauces. Doesn't dry the dishes hardly at all. This is about to become the most expensive drying rack I've ever owned.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you sharing your experience with the LG Dishwasher (LDFN4542B) model. We understand your concern about the cleaning and drying performance of the unit that is not meeting your expectations. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
Let’s take a moment to make sure everything’s set up just right: try enabling the High Temp and Extra Dry settings for the best results. Don’t forget to use rinse aid—it’s super important, especially since this model uses condensation drying. Also, loading your dishes with enough space between them and facing them downward can really help with drying.
If you need more assistance, feel free to check out these links: https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547 and https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
And if you’ve tried all of this and things still aren’t working out, we’d love to help you further! Just send us a private message on social media @LGUSSupport with your model, serial number, and a quick note about what you’ve done so far. We’re here for you and want to make sure your dishwasher is back in action. ^Juvy
Best Buy should stand behind this lemon of a produ
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes with Best Buy and this dishwasher Sadly both come up short. All the settings have been tried on the 2nd dishwasher which still leaves dishes unclean and does not dry. A faulty appliance. A loss of a good amount of money worthy only for the trash bin.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We are truly sorry to hear about the disappointment you have experienced with your dishwasher from Best Buy. We understand how frustrating it must be to have tried all the settings and still find the dishes unclean and not properly dried. We apologize for the inconvenience this has caused you and the loss of your hard-earned money. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Do Not Recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this dishwasher for a year now so I think it’s safe to leave a review. Of all the appliances we bought this is by far the worst. The buttons on the outside constantly get pushed by accident. You have to have it on the extended dry cycle to get anywhere close to dry and even then you still have to hand dry almost everything. The top rack design is horrible, there’s really no obvious way to load bowls in there without them rolling around.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom rack keeps falling out and it takes longer to wash then my old dishwasher
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your feedback on the LG Dishwasher (LDFN4542S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. If the brackets holding the track are not secure or the wheels become damaged, the rack may not remain in place. You may visit this link to obtain more details:https://www.lg.com/us/support/video-tutorials/lg-dishwasher-tine-rack-adjustment-CT10000009-1366645531607. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this thing with a passion. It doesn't clean even after almost 3 hrs run time. I thought I was safe with the LG name but the cheap one I had before this cleaned everything in 72 min. Glasses don't clean, the top 3rd rack doesn't clean, it doesn't dry well at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're having a terrible experience with your LG Dishwasher, model LDFN4542S. I can imagine how frustrating it must be to feel like you're not getting the cleaning results you need and expect from an LG product.
I want to start by acknowledging your disappointment and frustration, and I'm here to listen and help. I apologize that our product hasn't met your expectations, especially since you had a positive experience with a previous LG product. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Very Very Bad Rack Design Don't Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most disappointing appliance purchase I have ever made in my 67 years. The rack design has the stupidest design. Both top and bottom. I thought LG was a good brand but because of this purchase I will never buy anything LG ever again in my life. And I am going to spread the word. It's like a 2 year old designed it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts on the LG Dishwasher (LDFN4542B) model. We understand your concern about a poorly designed rack system can really affect the usability of a dishwasher. We strive to provide high-quality products that exceed our customer's needs and expectations. We’d love to help make this right and assist you with possible solutions. A couple of things that might help: The dishwasher racks in some models can be adjusted to better fit different dish sizes. If you haven’t already, try adjusting the rack heights or configurations to optimize space. This could help improve the fit and performance of your unit. LG offers additional accessories like rack clips or basket options to further enhance storage and organization. This might provide a more customized solution for your needs. If the racks are malfunctioning or seem to be incorrectly designed for your needs, our team can send out a technician to assess the issue. Please reach out to us via @LGUSSupport on social media, and we’ll be happy to schedule a service call to see if there’s a potential fix or replacement option. ^Juvy
Poor internal design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG dishwasher worked okay however, noisier than we wanted. The worst thing is the tines arrangement was awful. We couldn't fit our dishes in. You can only place a few serving dishes upright then everything else has to lay flat - not very useable. We exchanged the LG for a Bosch.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
think twice before buying lg products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not dry . not worth the money it cost. should have listen to my wife
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your feedback on the LDFN4542W dishwasher.
Ensuring dishes are thoroughly dried after each cycle is essential for optimal performance. To improve drying results, we recommend using a rinse aid and selecting the appropriate drying option if available. Additionally, allowing dishes to air dry can further enhance drying effectiveness.
If you continue to experience issues or would like further assistance, please send us a private message on Social Media @LGUSSupport with your contact details and any specific concerns. Our team is committed to resolving this matter promptly and ensuring your satisfaction with our products.
Thank you for your feedback as it helps us to continually improve our products and services. We look forward to assisting you further. —Mau
Pat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this dishwasher Not made very good
No, I would not recommend this to a friendDisappointed in LG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine washes dishes well. However, even after the extra dry cycle, the dishes are still wet. Cups and glasses have little puddles on them. After emptying the machine, if the door is closed, the interior remains wet!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Please be mindful that it is recommended to use a liquid rinse aid improves drying performance by allowing water to drain off of dishes after final rinse. If you are in need of further assistance, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Not washing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the dishwasher 1 year and 9 days and it was stopped washing dishes. I can’t seem to get help from Best Buy or LG. After more than an hour on the phone I have been transferred to 3 different groups. Hopefully my machine was just a defect and this isn’t common.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Thomas. Thank you for sharing your experience with us. We understand your situation, and we truly appreciate your feedback regarding your LG Dishwasher (Model: LDFN4542D). We want to ensure that your unit is working properly, so let’s explore some troubleshooting steps to get it back in shape.
If your dishwasher isn’t cleaning properly, it could be due to a few common issues such as a dirty filter, improperly loaded dishes, or food residue inside the unit. Here are some things to check:
Ensure Proper Dish Loading: Make sure the dishes are not overlapping and that they’re not touching the nozzles. Adjust the rack heights to avoid obstruction, and load cutlery in a standing position for optimal cleaning performance.
Clean the Filter: Pull out the lower basket and remove the filter. Rinse it under running water to remove any debris and reinstall it carefully to ensure it’s properly secured.
Run a Machine Clean Cycle: Remove any dishes, then fill the detergent dispenser with citric acid or a dishwasher cleaner. Activate the Machine Clean cycle by pressing the [POWER] button, then holding [HEAVY] for 3 seconds before pressing [START].
LG Dishwasher - Not cleaning - https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547
If the issue continues after these steps, please send us a private message on Social Media @LGUSSupport, and we will assist you further. We’re here to make sure this gets resolved quickly.
Thank you for your patience, and we look forward to assisting you! —Renzo
- Cons mentioned:Reliability
Open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as open box and was broken and best buy would not fix or replace it was a huge waste of my time was extremely disappointed
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us. We understand your concern about your experience with the LG Dishwasher (LDFN4542W) model, receiving a broken open-box item and to have difficulty getting a resolution through Best Buy. We strive to provide high-quality products and excellent services to ensure a smooth and seamless experience. For issues like this, it's important to address them as soon as possible with the retailer. Since Best Buy hasn’t resolved the problem, we recommend contacting them again at 888-237-8289 to escalate the issue or seek assistance from their customer service department. If you need support with LG products or have additional questions, please send us a private message on social media @LGUSSupport. We're here to help and ensure you have a positive experience with our products. ^Juvy
LG-24 DW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this DW month ago and take 3 hours to wash and dry my dishes.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your feedback on the LDFN4542S dishwasher. We appreciate your patience as we work to address your concerns.
The extended wash cycle time may be influenced by several factors, including the selected wash cycle, water temperature, and load size. To optimize the performance of your dishwasher, we recommend using the appropriate cycle for your dishes and ensuring that the water supply is adequate and hot enough for effective cleaning and drying.
If you are experiencing prolonged drying times, ensuring that rinse aid is filled in the dispenser can significantly improve drying results. Additionally, properly loading the dishwasher to allow for effective water circulation and air drying can also contribute to better results.
If you have specific questions or would like further assistance in optimizing your dishwasher's performance, please send us a private message on Social Media @LGUSSupport with your contact details. Our team is here to assist you in achieving the best results from your appliance.
Thank you for choosing LG, and we look forward to improving your experience. —Mau
Installing was smooth. Dishwasher is not drying pr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing was smooth. Dishwasher is not drying properly though
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We’re glad to hear that the installation went smoothly but understand that proper drying performance is essential for your satisfaction. We strive to provide high-quality products that exceed our customer's needs. To address the issue with drying, ensure that the rinse aid dispenser is filled. Rinse aid helps improve drying performance by reducing water spots and aiding in the drying process. Make sure that dishes are loaded in a way that allows for proper water circulation. For additional help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Dishwasher LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brand new dishwasher doesn’t dry. Kinda in disbelief. I cannot keep this washer. Going back to Best Buy. So disappointed. ☹️
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Martha. Thanks for sharing your experience with the LG Dishwasher (LDFN4542S) model. We totally get your concerns about the drying performance, and we're here to help you make the most out of your dishwasher. This model uses an energy-efficient drying system that works best with rinse aid during the final rinse. Ensure rinse aid is filled and select “Extra Dry” or “Night Dry” for better results. Slightly opening the door after the cycle can also help release moisture. For more assistance, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly.
If you need more help, feel free to drop us an email @lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to look into some solutions for you. ^Juvy
Not very smart
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG labels this device as Smart buy there’s nothing smart about this dishwasher. The only smart feature is NFC but it doesn’t work with iphones. No where in the product details do they mention it. After spending half the day installing it, i found out ut doesn’t do the one thing i bought it to do, run it from the app. Lg support is useless with help. I gave up after multiple attempts to get them to help me. I did my own research and figured i have no choice but to return it and get a different one. Inconvinenient for no reason. I dont understand the obsession to add “_SMART” to everything. You are just confusing people and causing annoyance for no reason
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future consideration. ^Jennifer
- Cons mentioned:Reliability
Trash! Lasted 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted exactly 2 years. $300 just to fix it. $1300 wasted!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about your experience with your LG device, it must be really frustrating to have it break down just after 2 years. I understand how disappointing it must be to spend $1300 and then have to pay an additional $300 to fix it. We value your feedback and will take this into consideration for future improvements. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Front panel very fragile
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front panel started cracking, placed service call with BEST BUY. Tech said it was physical damage caused it. If that is the case, why is panel so easily damaged? I've never had this happen to a front display panel before. Buyer beware.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Megalodon. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand how concerning it is to see the front panel cracking, and we appreciate your feedback. We strive to provide durable, reliable, high-quality products that exceed our customer's needs and expectations. While our appliances are designed with durability in mind, external factors such as pressure, impact, or even temperature changes can sometimes affect materials over time.
We’d love to look into possible solutions for you. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist further. ^Juvy
- Cons mentioned:Reliability
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this almost 2 yrs next month and suddenly it’s doing a default code. Unreal. Pics of garbage
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, NicoleL. Thank you for taking the time to review the LG Dishwasher (LDFN4542S) model. We apologize for the inconvenience you have experienced with your appliance. We understand how frustrating it can be when a product malfunctions, especially after the return window has closed.
We are sorry to hear about the default code issue you are facing with your dishwasher. We wanna help you out fixing this issue, please visit this link: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list-CT10000009-20150933422943. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Stopped working in less than a year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was ok, but recently it started showing AE error status, and the technician was not able to help. The unit has very short drain hose, and it was originally installed with an extender hose (installation by the professionals purchased at BestBuy). Now the technician claims the extension hose is a problem. It's a small kitchen, everything is close, the dishwasher is a couple of feet from the sink.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Yuri! The AE error code indicates that your unit is experiencing a leak; we've attached a link with more info below. If you could please reach out to us with the second link, it'll be our pleasure to help. https://www.lg.com/us/support/help-library/resolving-ae-or-e1-error-codes-on-an-lg-dishwasher-CT10000009-20152725005999# https://www.lg.com/us/support/contact ^Ian