Customer Ratings & Reviews

Hi, Nancy. Thank you for communicating with us regarding your LG Dishwasher (LDFN4542S) model. We understand how important it is for your appliances to work efficiently and reliably. We strive to provide high-quality products that exceed our customer's needs. For better cleaning and drying performance, ensure that you're using the correct detergent and that the spray arms are not obstructed. If the noise persists, check for loose components or ensure the dishwasher is leveled correctly. For additional help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you need further assistance, please reach out to us on social media @LGUSSupport. We'll assist with further troubleshooting and explore solutions to improve your experience. ^Juvy

Hi, Michael. Thank you for sharing your feedback with us. We understand your concern about having your LG Dishwasher (LDFN4542S) model stop working after only 8 months. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, for quick help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838. Sometimes issues can be resolved with minor adjustments, and we want to make sure your unit works as it should.

Please send us a private message on social media @LGUSSupport with your details, and we’ll work closely with you to ensure you get the support you need. We're here to help make sure you have a positive experience with your LG products.

Thank you for your patience, and we truly value your feedback. ^Juvy

Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish. Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used. Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically. Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

To troubleshoot the error messages you are receiving, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we can walk you through fixing the issue. Thanks. ^Jennifer

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette

Hi there. Thank you for reaching us. I'm so sorry to hear that you're not satisfied with the performance of your LG LDFN4542B dishwasher. I can imagine how frustrating it must be to not be able to get your dishes clean.

I want to acknowledge your disappointment and apologize for any inconvenience this has caused. I'm here to listen and help resolve the issue as soon as possible.

First and foremost, I want to thank you for taking the time to share your concerns with us. Your feedback is invaluable in helping us improve our products and services. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi there. Thanks for sharing your rating and review with us and the community. We're sorry to hear that you are experiencing issues with your dishwasher. I understand how inconvenient this can be, and we would like to do everything we can to help fix this issue. First, you can watch how you will be able to fix the issue with your LG dishwasher by clicking this link: https://www.youtube.com/watch?v=1CgfTAVfs7k, and if the issue still persists after this, please send us a private message via Facebook or X (Twitter) @LGUSSupport so we can assist you further and get your dishwasher working as it should. ^Dan

Thank you for taking time to review this product, Dennise. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn

Hi, Alison. Thank you for sharing your experience with us regarding the LG Dishwasher (LDFN4542S) model. We understand the importance of having a reliable dishwasher that effectively cleans your dishes. We aim to provide reliable products that meet our customers' needs, but we haven't met your expectations this time. For help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547#. You can also reach out to us on social media @LGUSSupport for more help. ^Juvy

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette

We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette

Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps the settings with you to resolve this issue. ^Jennifer

We appreciate you taking the time to share your thoughts with us and we're sadden to hear that your LG Quadwash Dishwasher was unable to adequately heat or clean your dishes. In order to give you the best assistance possible we'd want to better understand how we can resolve any issues. We will be helping you further if you send us a private message on Facebook or Twitter with your contact information using the handle @LGUSSupport or call our customer service line at (800) 243-0000.~Tanisha

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer

We are disappointed to learn that you have experienced repeated issues with your drain pump, and we would like to gather more information from you to expedite a resolution. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info, and a brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer

We want to thank you for taking this time to communicate with us about your experience with your LG Dishwasher. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly