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Customer reviews

Rating 4.3 out of 5 stars with 814 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers regard the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack and interior lighting. While some customers have experienced issues with the cycle time and the product arriving with damage, the dishwasher is generally well-received for its ease of use and spacious interior.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 814 reviews
  • Rated 5 out of 5 stars

    One happy owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond thrilled with this dishwasher! I have owned many other brands in my life, but this one is the best of all of them. We wanted one with low dba since we moved into a small home with an open concept, and this one is so very quiet. YAY! Also i just love that my dishes come out so clean--they almost sparkle. Such a noticable difference from our previous dishwasher. There are so many features, too, that make this model perform so well from the extra top rack, the steam clean, the various dry modes--love the "night dry" feature, plus so much more. So grateful the salesperson showed us this particular brand and model--I couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cleaning, very quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is less than our previous dishwasher, don't love the layout of prongs and such but the cleaning is great and it's extremely quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you want in a dishwasher. Easy to install, quiet, clean and dry dishes, and of course the light inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dishwasher. Very quiet, tough on the greases, it's spacious. Highly recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and Dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning everuthkng off the dishes, we've been putting in dirtier and dirter dishes and they keep coming out clean. It's super quiet and the light that turns on whdn u open the door is realpy nice and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet powerful dishwasher ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so quiet dishwasher ever. You could not notice if it working. Cleaning is perfect. I am not using the third but it is there for silverware. This is worth every pennny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, it does its job. Dries dishes very well. Easy installation, it is quiet than the regular diswahsers and we love the 1 hour and dry boost option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My New Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces *another* dishwasher that I bought at Best Buy that died what I considered prematurely. It was a Maytag. This one clearly works a lot better, and it is very quiet. I cannot speak at all to its durability at this point. It was a bit spendy, but at present it works better than any dishwasher I've previously owned. However, like any other dishwasher, it doesn't dry very well. You have to open it up to let all the water evaporate when it's done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for three weeks, cleans well dries better than my previous one. Very quiet, something that it was a must for me. Cons: I don’t see one yet. Too soon to give it five stars. I hope it lasts as long as my LG w/d and fridge, more than 10 years and still working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Is extremely quiet. The rack design could use a little thought. Maybe have someone who actually uses the dishwasher for a family included in design plan. Other than that, i have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Dishes are spotless, can’t hear it run what so ever and the display is the coolest feature. This thing is like a new member of the family to us with the amount of cooking we do. Can’t say enough good things about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capacity and Efficiency!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful dishwasher. It has tons of space for dishes and the tines have multiple configurations for added flexibility when arranging. The unit is also very quiet! I love the auto-wash feature that automatically detects the soil level of the dishes. I suspect it does this by sensing the turbidity of the water during the cycle. The stainless tub is nice looking, and the addition of tub lighting gives it a premium feel. Dishes come out dry and streak free. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use, how it cleans, the three racks, the light that comes on when you open the door AND it only takes 2 1/2 hours to do a full load with extra heat and the dishes, etc. are DRY!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dishwasher pretty fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, super excited to get a nice dishwasher, the inside is all stainless steel, all of the three tray slides are very smooth and adjustable to fit different sizes of dishes. The steam cycle is an added bonus along with steam sprayers on the door as well. Oh ya it has lights inside too which is actually pretty useful too. I never would have thought about having those but I really like them too. It’s a very nice dishwasher highly recommended especially if you can find one on sale :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and is so quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old LG washing machine was at least 15 years old before it stopped operating. Having good luck with that one I replaced it with this LG that had the same features. I thought my old machine was quiet until I turned on this machine. I had to put my ear to it to confirm it was operating. It does a great job of cleaning and I like the WiFi feature to monitor and update with my phone. I’m looking forward to at least another 15 years from this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Thrilled with This Dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4 year old Bosch dishwasher needed a new pump that was going to cost $300. I never liked it because it didn't do a good job cleaning or drying and it was one of their high-end models! I've only had this LG for a month but it's 10 times better! The light inside is great and the racks roll in and out so easily. But the best thing is my dishes come out sparkling clean and dry! The app tells me when my dishwasher is finished but that doesn't matter to me because I delay start so it washes overnight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bestbuy 5 stars, Dishwasher quality 3,5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this dishwasher is 3,5 stars, the LG I bought a month before this Dishwasher had an error code just after 2 weeks old, I thought it was Okay/just a little minor issue but then 2 weeks later the that New LG dishwasher always leaving powder feeled on all the dishes, dishes not became clean after washed. I started to contact Bestbuy to return. I got lucky because during the holiday extended returned. So I was able to return it. Purchase this LG diswasher and Bestbuy re-installed without extra cost because the first one got defective. I choose to buy from Bestbuy instead Homedepot or Lowes's because Bestbuy does offer 15 days returns. Also they kept their promise extended return policy during the holiday. This is my first time to give a retail store/Bestbuy 5stars and plus. The diswasher itself is 3,5 star because lack of the quality, cheaper materials to compare with my Kenmore 5 years ago. The design of the light indicator after it finish is not easy to see. More plastice components = cheap. Washing/cleaning is okay only 3,5 is my rating I took time to write the review because Bestbuy doing their business the right way. Hopefully they can keep this up to grow their business and helping people, being honest in business. Too much cheap /bad *** appliances not build in US causes so much problem for consumers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't even know it's running it's so quiet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Items on the very top rack don't seem to get dry but other than that I love it. Love that the racks can lower or be raised. Lots of room. Cleans very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome...for 6 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 10 year old LG that we were very happy with. Never had an issue with it until one day it just died. Loved the addition of the interior lights on this new one. It is just as quiet as our old one and cleaned beautifully. About a month in, the top rack started to get stuck. Both going in and coming out. We couldn't close the door and nothing seemed to be blocking it. We'd have to jiggle it until it gave. Two weeks later, we found ball bearings on the floor of the dishwasher and now the rack won't move. We bought the Best Buy warranty but have to go through LG this early. It is nearly impossible to get status from them. We never got an email confirmation of our repair request. Apparently, they are mailing us a rack that we have to replace ourselves. Can't get tracking information. And when I asked for status and an email confirmation of our repair request, I felt scolded when she told me it was a "part replacement request, not a repair request". We are very disappointed in LG and their service. We find it insulting that we are unable to use our pricey 6 week old machine and now have to fix it ourselves...whenever that might be.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your LDPH7972S dishwasher performed exceptionally for the first six weeks, and we'd like to assist you further.

      To help us provide the most effective support, could you please share more details about the specific issues you're encountering with your dishwasher? Information such as error messages, unusual noises, or performance concerns will enable us to offer targeted troubleshooting steps.

      In the meantime, here are some general maintenance tips to ensure optimal performance:

      Regular Cleaning:

      Filter Maintenance: Clean the dishwasher's filter at least once a month to prevent food particle buildup, which can affect cleaning efficiency.​

      Spray Arms: Inspect and clean the spray arms to ensure that the nozzles are free from debris, allowing for proper water circulation.​

      Proper Loading:

      Avoid overloading the dishwasher, as overcrowding can hinder water and detergent distribution, leading to subpar cleaning results.​

      Ensure that dishes are loaded according to the manufacturer's guidelines, allowing spray arms to rotate freely.​

      Detergent Usage:

      Use the recommended amount of high-quality dishwasher detergent.​

      Avoid using dish soap or excessive detergent, as this can create excessive suds and potentially cause leaks.​

      Check for Leaks:

      Periodically inspect the area around the dishwasher for signs of water leakage.​

      Ensure that the dishwasher is level and that all connections are secure to prevent leaks.​
      LG Dishwasher – Troubleshooting Leaking Issues - https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052
      If you continue to experience issues or have specific concerns, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore possible solutions tailored to your situation. We appreciate your patience and look forward to assisting you further.

      —Renzo LG

  • Rated 4 out of 5 stars

    New LG dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dishwasher... not great The shortest wash cycle is 1 hour and a normal wash is 2 hours 25 mins.. to me this is a long time. Dishwadher is very quiet..

    I would recommend this to a friend