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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4162 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 24" IPS LED FHD 75Hz FreeSync Monitor as having excellent picture quality, a competitive price point, and ease of use. Many appreciate its size and vibrant colors, along with the convenience of HDMI connectivity. However, some customers noted that the stand could be improved and that built-in speakers are absent. A few mentioned that the refresh rate may not meet the needs of all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,162 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to but a monitor for my wife’s laptop. Bought this because the size was perfect. However, it could only be connected with old fashioned cables, no hdmi capability. I returned it right after Christmas.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy resolution for text work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT a good monitor to use as an everyday monitor. It may be fine for photos work, etc but the resolution is terrible. At least it was when using it with my Macbook Pro.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to improve the resolution issue. ^Jennifer LG

  • Rated 2 out of 5 stars

    Wifi Glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice monitor but sometimes the wifi turns off while connected. When the monitor is disconnected the wifi turns back on. This weird glitch only happens once a day so I don't mind it but my little brother rages while playing mindcraft.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 1 out of 5 stars

    Vertical lines.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box. I only had it 7 months and it developed vertical lines covering about a half inch in the middle of it. I brought it into geek squad. They said something had shorted out the led strip so I was out of luck. I am guessing something was spilled on before I bought it. Anyway I am out that money

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that the 24ML44B-B monitor developed vertical lines after just 7 months, and it’s frustrating to hear about the LED strip issue. To help prevent similar issues in the future, we suggest checking the monitor's connections and ensuring that it is kept away from potential spills or dust.

      WARRANTY INFORMATION - https://www.lg.com/us/support/warranty-information#subcat=consumer&cat=none

      If you have any more concerns or need further assistance, please send us a private message on social media @LGUSSupport, and we’ll be glad to explore possible solutions with you. We appreciate your feedback and your patience. —Renzo LG

  • Rated 2 out of 5 stars

    Not so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you plan to watch movies with this monitor, you are fine. It is not appropriate for everyday work. I got a headache after minutes of working. I'm doing good with HP monitors I have at my workplace. Cheap LG monitors are not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned it on and there was a very large part of the picture not working. Assuming it was perhaps dropped and it affected the picture. Only reason for my one star because I don't know if it was a faulty product or it was dropped in transition. I ordered online for store pick-up. My fault for not setting it up right away. Missed the two week deadline to return. :/

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kelly. Thank you for taking the time to review the LG Monitor (24ML44B-B) model. We understand the importance of receiving a properly functioning product, especially when it affects the overall experience. We strive to provide excellent service and ensure that our customers have a seamless and hassle-free experience. While we cannot determine whether the issue was due to a faulty product or damage during transit, we recommend contacting Best Buy customer service at 888-237-8289 to discuss potential solutions, including any warranty coverage that may be applicable. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 2 out of 5 stars

    Doesn't live up to the LG name

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor at the same time as two Lenovo monitors. I am going to have to return the LG. Too much flutter in the screen. Straight lines don't even line up. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance, Donnah. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 2 out of 5 stars

    Not a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not connecting to my laptop with the proper connections. When I tried to connect to geek squad, I am hung up on the telephone. This is very disturbing.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer LG

  • Rated 2 out of 5 stars

    LG Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't tilt, disappointing. After adding it to my lap top, Each time I sign on, the LG Monitor has a pop-up that I can't get rid of. Frustrating.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly LG

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Wobbles all the time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this for less than a week and going to return. Picture is great but the base is so flimsy that the whole monitor wobbles when typing on my keyboard. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy monitor - may not work w/ your computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is crap. I tried it three different types of computer, new and old (but not ancient), Windows and Mac and it just would not work. When I searched online for tips, I found a lot of complaints about this monitor, and LG monitors in general, that they just do not work. There also seemed to be no software drivers to make them function. (I'd bought two, opened and tested one, and returned both.)

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG Monitor! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is beyond awful. I can barely see anything dark and the whites are blown out. I have turned the brightness all the way up and the contrast all the way down and it is still not workable. Unfortunately too late to return it. This thing is GARBAGE. Don't buy it at all, but definitely DO NOT BUY IF YOU'RE USING LIGHTROOM. I cannot stress this enough. This thing is JUNK!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Rated 2 out of 5 stars

    vertical pixel lines before 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    monitor lasted less than 1 year before getting pixel lines sporadically, cant see through them clearly. super disappointed

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 24" IPS LED FHD FreeSync Monitor (HDMI, VGA) - Black. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 2 out of 5 stars

    ROKU - get over your spat with google!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not aware ROKU was in spat with google and will not allow YouTube TV. Would take it back to Best Buy but too hard to remove from wall mount. Would never buy a RUKU driven TV again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    A basic monitor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a normal monitor. For the same price you can buy a TV with the same specs and more. Like sound and channels.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there Nate! Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 24" IPS LED FHD FreeSync Monitor. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 2 out of 5 stars

    Dead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only a year and a half old and it already has 2 dead pixel lines. Unfortunately it's already out of warranty so I can't do anything about it. At least I got it on sale.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Color, Hdmi, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice Monitor...bezel is a bit thick

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unboxed the monitor and it included an HDMI cable, power supply, owner's manual on disc, 2 pc base/stand and a couple of philips head screws. Assembly took seconds. You need a philips screwdriver and either a flat head screwdriver or a quarter. The stand inserts into the back of the monitor, top first, then it pivots into place easily. Use the supplied screws to fasten the stand and monitor together. The base attaches to the stand with a single flat head screw already in the base. Use the flat head or quarter to tighten the screw. Once that's done, set it up and connect it to the PC via HDMI (cable included) or with a VGA cable (not included). Connect the power supply and you're good to go. I like that the power supply has a small brick directly on the plug and not a huge brick with a 110 male/female in the middle of it. The monitor has a 3.5mm ear/headphone jack on the back. I had to move my speaker cable from the PC to this port to hear audio. All the controls are done with a single joystick controller located under the bottom bezel, just below the LG logo. It took a few tries to get it to do what I wanted, but if you follow the instructions/diagram on the screen, you'll get it really fast. You're supposed to be able to control settings with your mouse on screen. After searching the menu, I did a Google search and found I needed to go to the LG website and download software to turn on screen controls. I'm in the middle of typing this review, so I can't reboot in order to see if it works. I would imagine that it does. Just FYI. Other than that, the screen looks really good. Colors are sharp, but a bit flat (not vibrant) probably due to the anti-glare screen. The 178 degree viewing angle works very well. I was sitting on the floor while I powered up the PC and it looked just as good as it does looking at it dead on. I've tried it standing up and from side angles and it still holds a viewable image. The height of the monitor is fixed, but you can adjust the angle from a -2% to 15%. I played the beta version of Age of Empires Definitive Collection II and the blacks got darker than the taskbar. The desktop black looks washed out, but I'm sure that's in the settings since I see how black the game mode is. Scrolling in the game was seamless with all the workers moving about. I don't see a downside to this monitor. It's running at 60 hertz so I can always try 75 and see if it does any better should I have an issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't Buy for My Kid let Alone Myself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolutely worst monitor I have ever used and that's saying something given the fact I have been using a 10 year old Toshiba 20" tv as a monitor recently. The clarity of a black and white document is null. You can see the separations of the pixels in the every individual letter of a word. Even sadder, a Best Buy employee recommended this to me when I told him I was reading black and white ancient legal documents all day and needed a crisp clear image. So glad that there is a return policy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    LG Monitopr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iI had to return fisst monitor, because the screen went uoside down. The second so far is fine.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your experience with the LG 24" IPS LED FHD FreeSync Monitor. We apologize for any inconvenience you faced with the first monitor, and we're glad to hear that the second one is working fine. If you have any further questions or need assistance with your monitor, please don't hesitate to reach out to us on social media at @LGUSSupport. We're here to ensure you have a smooth and enjoyable experience with your LG monitor. Thank you for choosing LG, and we appreciate your understanding. ^Sam LG

  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the year, monitor has vertical lines running through the screen

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Andy. We're sorry to hear about the issue you've encountered with your 24ML44B-B monitor. This is not the experience we want for our customers, and we apologize for any inconvenience.

      To address this issue and explore possible solutions, we recommend reaching out to our customer support team. You can contact us via our customer service line at (800) 243-0000 or send us a private message on Facebook or Twitter at @LGUSSupport. Our team is here to assist you with the problem you're facing and can provide guidance on potential repairs or replacements.

      We understand your frustration, and we're committed to resolving this issue to your satisfaction. Thank you for choosing LG, and we look forward to assisting you with your monitor concerns. ^Jolly LG