Customer Ratings & Reviews
- Model:
- LDT5678SS
- |
- SKU:
- 6377800
Customer reviews
Rating 4.3 out of 5 stars with 732 reviews
(732 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher's quiet operation and excellent cleaning performance, frequently praising its third rack and ease of use. However, some customers note that the cycle time is lengthy, and a few have reported issues with the appliance's reliability. The sleek design also receives positive feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it overall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Looks great and is quiet. The normal wash/dry cycle seems long compared to my last dishwasher and I know the top rack should go up or down but I can’t easily get it to do so. Love the third rack on the top for knives.
I would recommend this to a friendRated 4 out of 5 stars
Looks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this dishwasher looks, but I'm still waiting to have it installed, so I will be able to give a more thorough review once I've used it
I would recommend this to a friendRated 4 out of 5 stars
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it but one issue is that it smells when I open it. We clean plates completely of food before putting them in the dishwasher.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Just ok dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well. Helps to have a water softener. The only issue is that it's noisy. The WIFI feature is pretty useless.
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Stainless Steel Tub, Quadwash, and 3rd Rack - Black Stainless Steel
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good and quiet. Cleans well. Limited rack tines.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and quiet. Cleans very well. Fan at end is a bit noisy...kinda high pitched. Less space than our old Kenmore Elite due to limited tines on racks.
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher is great. install & delivery=nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the stars is only for the appliance. zero stars for Geek Squads handling of the install and delivery. it was delivered and no one was able to come and do the install for a few weeks after delivery. so, it sat in my living rooms for weeks.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 3 out of 5 stars
Very quiet but dry cycle not best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is super quiet. We can't even hear it when it runs. Only negative is that the normal cycle leaves everything pretty wet.
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Tub, Quadwash, and 3rd Rack - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Super!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works so much better than our 20 year old dishwasher! I couldn’t figure out why it wasn’t drying the dishes, it needs Jet Dry. I use it 2-3 times a day!
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Stainless Steel Tub, Quadwash, and 3rd Rack - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the best dishwashers I have yet to own. I love the fact that I can do half a load whether it be the top rack or bottom rack I tend to do the top rack More often by itself as my family goes through a lot of cups. This dishwasher tackles on caked-on stuck on food
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Stainless Steel Tub, Quadwash, and 3rd Rack - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Quiet
Rated 1 out of 5 stars
LG lemon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher in March, 2021. It came highly recommended from Best Buy. Quiet and did a good job until a few days ago. Geek Squad tech said it is the main board and/or the control and that replacing both was needed. The problem? The main board is not available. So a little over a year and it is dead. Seems like LG planned their 1 year warranty well, for them. While this is likely the exception it does seem like LG has trouble with consistent appliance quality. Commitment to continuous improvement will not provide a functioning dishwasher to us. Spending a few hundred dollars (if that is it) is a waste for an appliance that might not last another few months. While appliances will not last forever, it seems that 5-10 years is not a big ask.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Great dishwasher...horrible install crew
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is super, but the installation crew is not. If you can find it elsewhere, for similar price, with professional who know how to install, do it. Installation quality has really dropped over the past couple of years.
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Stainless Steel Tub, Quadwash, and 3rd Rack - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Love the design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason it doesn't get 5 stars is because it currently isn't drying the dishes. LG is sending someone out to fix it and customer service was easy to deal with.
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Stainless Steel Tub, Quadwash, and 3rd Rack - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 3 out of 5 stars
Not the best for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The normal cycle takes way too long to wash and dry. Also the dishes do not come out completely dry.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Install it yourself and save
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, hard to install but if you follow the instructions it gets better, had it profesionales installed but the people didnt even set it even , had to fix it myself at the end, pointless to spend money on instalación
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a cheap dishwasher. It takes close to 3 hours for a normal cycle. The items on the top shelf do not get completely dry and the top tray leaves everything wet. The worse part is after it washes the dishes it has an annoying whine that goes on for hours. I cannot stay in the kitchen, it drives me batty!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Highly recommend!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dishwasher! Loved the numerous options, such as dual zone, ability to lower the top rack, 3rd rack, half-zone wash, wifi connections... the options go on and on to fit my needs! Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Like the separate silverware tray as it frees up space on the other two racks. Allows for maximum stuffing of dishes and pans.
I would recommend this to a friendRated 3 out of 5 stars
Ok dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only model I could get that matched my refrigerator due to the pandemic. It is louder than my old one sadly but it’s not terrible. The kick plate on this and all LG models is horrible-be aware. I didn’t focus on and couldn’t believe how unfinished it looks. The third party delivery experience was awful.
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Stainless Steel Tub, Quadwash, and 3rd Rack - Black Stainless Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Noise level
Rated 3 out of 5 stars
Good dishwasher. Racks rusted too soon.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall. Racks have rusted pretty quickly. But very quiet
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Tub, Quadwash, and 3rd Rack - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Not happy with purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m not happy with this product. If you don’t use the “extended dry” option, the dishes are still wet when the cycle is finished. This increases power usage in my mind. Also, because there’s only four of us and we don’t run the dishwasher but once a week or so, there’s a stench emanating from the dishwasher, a terrible order, in fact. Lastly, the controls are hidden, so you can’t see the time left during the cycle.
This review is from LG - 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher with Stainless Steel Tub, Quadwash, and 3rd Rack - Black Stainless Steel
No, I would not recommend this to a friend





























