Customer Ratings & Reviews
- Model:
- LDT5678SS
- SKU:
- 6377800
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 24" Top-Control Built-In Smart Wifi-Enabled Dishwasher's quiet operation and excellent cleaning performance, frequently praising its third rack and ease of use. However, some customers note that the cycle time is lengthy, and a few have reported issues with the appliance's reliability. The sleek design also receives positive feedback.
This summary was generated by AI based on customer reviews.
Appalling LG technical service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in November 2018 so, at the time of writing, I have had it for about 9 months. After about 6 months the unit started to make this awful grinding noise. Additionally, a few minutes after the door was closed and the start button pressed, it would start to beep and do nothing else. Without doing anything else I would then press the start button again and it would begin working. However, it may or may not complete the cycle. If it chose not to them it would, once again, return to its state of simply beeping and blinking at me with no other diagnostics showing. I have tried to get in contact with the LG technical help line at both 800-315-9999 and 800-180-9999. The later number does not work at all and the former sends you to an endless string of advertisements that will try to sell you holidays in the Bahamas or FLORIDA or, perhaps cruises somewhere in the Caribbean. Once it has finished its 10-15 minutes of advertising, it then costs you off and you have to start the entire process again. Alternatively, it will run you through the advertising mill only to then tell you that you are calling out of hours and then it will cut you off. This BTW is even at 4:00pm Eastern on a Thursday afternoon. So much for the “10 year” warranty that it advertised on he front of the unit! AVOID AT ALL COSTS!!! That is unless you want to spend your day listening to a bunch of adverts.......
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dishwasher and are having trouble setting it up for service. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
New dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again it fits beautifully in the new kitchen. Matches the other appliances to make for a beautiful new kitchen
I would recommend this to a friendRecommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it. It is a Great product and has been so helpful.
I would recommend this to a friendWiFi dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How great is that! I can be at a meeting, remember I forgot to run the Dishwasher and start it up remotely.
I would recommend this to a friendCleans great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from many reviews about how quiet it is it’s the efficiency & cleanliness the dishes turned out that struck me.
I would recommend this to a friendgreat. what I needed for the aging dishwasher we h
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little bit smaller than I expected but it works great. make some funny melody.
I would recommend this to a friendLG dishwashers are great quality products!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG dishwashers are great quality products! Highly recommend
I would recommend this to a friendVery quiet - easy to operate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding addition to our appliances Bestbuy agents and team provided outstanding customer service.
I would recommend this to a friendMore Options
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has many options including more dry and night dry
I would recommend this to a friendIt's nice and quiet and works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.However I do notice that the inside always smells bad. This has been since DAY 1. My old dishwasher never had an odor when you opened the door. This one is bad. Not sure what the problem is but I don't like it.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was great! Like the service we had at the store.
I would recommend this to a friendWashy Washy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Takes a long time to do the wash cycle but it shows the timer.
I would recommend this to a friendBest dishwasher ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and works great! The 3rd rack and adjustable 2nd rack are fabulous.
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is as advertised ! A total and complete winner! I nothing but praise for the product!
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for the price. Purchased in a bundle deal and glad that we added it.
I would recommend this to a friendPerfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works and looks great, was easy to install
I would recommend this to a friendDishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as part of a package for a remodel on a rental unit. Great product!
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I invite a lot of rain to my house to come and take a look at it everyone said is very nice and great
I would recommend this to a friendFabulous Disheasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and quiet Love how the racks can be used with the fold down rows !!
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve needed a new dishwasher and finally got an opportunity to buy an open box for a better price
I would recommend this to a friend