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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the quiet operation, excellent cleaning performance, and the convenient third rack of this dishwasher. Many appreciate the ease of installation and the spacious capacity. While some find the cycle times longer than expected, the overall quality and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 775 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Loud dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great dishwasher as far as washing the dishes. My only issue is that it is loud compared to others that I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant and Quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the elegant design, that it’s whisper-quiet, 3 racks, and has a dual wash mode.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Diane M.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I love the looks and I love how it works. My dishes have turned out sparkling each time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dish Washer Fine. Problem with installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher very quiet. After installation had water leak that went to ceiling downstairs. Notified Best Buy but have not heard anything further.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 2 out of 5 stars

    Doesn't clean well at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not been impressed with the cleaning functionality. I have always basically cleaned the dishes before putting them in the dishwasher. This one says I don't have to do that. Dishes come out dirty when I don't. I scrape the major food off and stick them in, dishes come out dirty. Glasses are spotty most of the time. I have added rinse-aid to the dishasher. So for the main function of a dishwasher, not impressed at all. I do love the way it looks and the operational controls are nice. The wifi enabled function is ok. It give notifications when the cycle is done and when you need rinse-aid. I would forego that for a better cleaning dishwasher. There is great space and the third rack comes in handy. But if it doesn't clean, does all that matter? I am going to switch detergents and see if that helps, but as of now, I wouldn't recommend this dishwasher outside of looks.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and does as amazing job. I would definitely recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! Super quiet and the app tells me when it’s done or when I need to add rinse aid or run a cleaning cycle. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Too quiet! You think it’s off! I’m kidding ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did I live without this dishwasher! It’s the quietest one ever. Only thing I change would be to put more rows of racks!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Top notch!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless interior, magnetic latching, upper shallow rack, adjustable rack height, and it's very quiet operation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk motor & dishonest warranties

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG changes their warranty & edits their online pdf manuals! LG claimed a 2 year warranty for racks but I kept my printed manual and it says 5 YEARS. See photos. Racks rusted very quickly, maybe 18 months. I had to send these photos to LG before they would honor the warranty. After 3 ½ years the pump motor went bad. Best to get an extended service plan for LG junk appliances. DIY repair takes 10 minutes after pulling unit out and laying it on it's back. I offered to send old pump in exchange for new one and accept a voided warranty. LG refused, but that's standard procedure. RIGHT TO REPAIR laws!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lucas. Thank you for sharing your experience with us. We understand your concern about encountering issues with your LG Dishwasher (LDTS5552S) model, especially when it comes to discrepancies in warranty information and dealing with rusted racks and pump motor failure.We strive to provide transparent and accurate product information to all our customers and ensure that our listings are updated accordingly. We will take your feedback into consideration and work towards improving our product descriptions to ensure they accurately reflect the items.

      Regarding the warranty on the racks, we recommend reviewing your warranty status with our support team for clarification. If your dishwasher is still under warranty, or if you're looking to explore options for service, please send us a private message on social media @LGUSSupport. We can help facilitate your request and provide a solution to address your concerns.

      We also recognize the importance of the Right to Repair laws, and we want to ensure you have all the resources available to repair your unit effectively while protecting your warranty.

      We appreciate your feedback and are here to assist you in resolving these issues and getting your appliance back to optimal performance. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher, can barely tell it running it’s so quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wife Is fell in love With the machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife Instantly fell in love with the top shelf. It's so much quieter than our other machine. She also thinks it's more stylish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD rating, but design needs work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing is fine; dishes are clean & sanitary. Overnight drying feature is great. Controls should be less complicated. RACK DESIGN needs work: silverware basket should be on the door for easy access. Rarely need to pack in a service for 12, but do wash a VARIETY, of mixing bowls, baking pans, skillets, storage containers, travel cups, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG feels solid and washes dishes like charm. Our kitchen flows into our living area and it’s very quiet, which was a high priority for us.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    No hassle dishwashing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my dishwasher because I can do a half load adjust the rack for larger dishes and it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was awesome for us! We have only had it a couple of weeks, but all signs point to the best dishwasher we have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dishwasher. If there’s a time to upgrade this is the product you need.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Please as Punch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks of the dishwasher. Even more important, it works great. Install was fast and easy. The install team was excellent. We could not have asked for more.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I loved this product. It worked really well. Hopefully, it will last a a long time before breaking down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    November 2022 purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Been using it for 1 month. I always rinse the dishes before they go into the dishwasher and they always come out clean and dry. Just make sure you have enough electrical wire to run, as the water line runs on the right and electrical on the left. Some glasses won't fit on top with the third tray. I usually put my big glasses on the bottom. No worries, you can remove the third rack for a run if needed. My last dishwasher was slightly bigger but I can't complain. I'm overall happy with this product.

    I would recommend this to a friend