Customer Ratings & Reviews
- Model:
- LDPH7972D
- SKU:
- 6511789
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the dishwasher's quiet operation and superior cleaning performance, frequently praising its spacious interior and ease of use. However, some users have noted concerns regarding the rack design and excessively long cycle times. A few also reported issues with the door and installation process.
This summary was generated by AI based on customer reviews.
Good product but doesn’t dry that well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, the only comments is that it doesn’t dry that well so dishes are always wet even after an overnight wash.
I would recommend this to a friend- Cons mentioned:Rack
Don’t buy. Faulty slides.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 week of usage the middle rack slides start failing, this is the second one we in less than 1 month. I’m retuning this one and exchanging it for a different brand. Low quality
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Luise. Thank you for sharing your experience with us. We understand your concern about the LG Dishwasher (LDPH7972S) model that hasn't met your expectations. We really aim to provide top-notch products and make sure everything runs smoothly.
To troubleshoot, it might help to check that the rack is lined up properly on the rollers, since a little misalignment can sometimes cause it to slide awkwardly. If you need more assistance, feel free to visit https://www.lg.com/us/support/help-library/lg-dishwasher-tine-rack-adjustment--1366645531607. If the issue keeps happening, we’d be more than happy to walk you through any possible solutions or replacements if needed.
Just send us a private message on social media @LGUSSupport, and our team will be more than willing to help you sort things out and explore other options to make sure you’re satisfied. ^Juvy
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Like the steam features. Still playing with it. Dishes come out wet but that could be operational error on my part
I would recommend this to a friendNot black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two things bother me about this dishwasher. First and foremost, the dish trays are not very well designed to hold bowls. The racks aren’t adjustable enough to accommodate different sizes. The second thing that bothers me, this is probably my fault for buying a “black stainless steel”. It isn’t black, it is gray and doesn’t match my other true black appliances.
No, I would not recommend this to a friend- Cons mentioned:Rack
Bad performance, design and gives gurgling sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a year, the machine started giving a gurgling sound. Expected more from LG. Top rack is useless, always leave smaller items either unclean or soapy needing to wash again. The bottom rack is poorly designed and the gaps are big for the items to fall out
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We understand your concern about experiencing these issues with your LG Dishwasher (LDPH7972S) model. We strive to provide high-quality products that exceed our customer's needs and expectations. The gurgling sound may indicate a partial drain blockage—cleaning the filter, spray arms, and drain hose can help improve water flow. For more information, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. To enhance cleaning performance on the top rack, try using the Turbo Cycle and Adjustable Spray Intensities, ensuring items are securely positioned to avoid blocking the spray arms. For the bottom rack, adjusting the foldable tines can help stabilize smaller items. For guidance, visit https://www.youtube.com/watch?v=JCfwVIU18LQ. If you need further assistance, please send us a private message on social media @LGUSSupport, and we’d be happy to explore solutions. ^Juvy
Solid doshwasher, worth your time and money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price compared to the lower LG models imo. Really great washing overall. 0 issues, better than 20-30 year old clunker dishwashers.
I would recommend this to a friendOpen box not working how was supposed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why 2 stars? I purchased an open-box LG dishwasher from Best Buy, which was supposedly tested by their team. Unfortunately, it turned out to be a disaster. Scheduling a pickup for the return was extremely difficult, so I ended up having to return the product to the store myself. Overall, this open-box purchase was not a good experience.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Vasile. Thank you for sharing your experience with us. We understand your concern about having been to purchase an open-box LG Dishwasher (LDPH7972S) model, only for it to not meet your expectations, especially after the challenges you faced with scheduling the return. We strive to provide top-notch products and exceptional services to ensure a smooth experience.
If you decide to give LG another try, we’d recommend looking into our new, fully tested models, which come with the assurance of a warranty and support from our team.
We would love to assist you with any future purchases or to help troubleshoot if you ever experience issues with one of our products. Please send us a private message on social media @LGUSSupport with your details, and we’ll be happy to explore the best solutions or help with any questions you may have.
We appreciate your feedback and look forward to assisting you. ^Juvy
Fantastic Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher. The steam function does so much more than our previous one without. The LED time on the front counting down the cycle is very handy too
I would recommend this to a friendSolid upgrade from my existing washer.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjot the steam cleaning feature. The hour wash cycle is nice too.
I would recommend this to a friendDishwasher Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine with LED lighting and (3) racks. One is even adjustable. Installation was professional and impressive by their team.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to know what happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Total happiness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher it’s one of the best purchases I have ever done in my life. I can’t describe the happiness this machine added to my life.
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dish washer, good sales help, great showroom, expert delivery and installation.
I would recommend this to a friendShady quality of LG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same LG model two replaced two times. the first one, the door knob was not catching and the second one, the middle rack was not extending to the extent it is supposed to extend. I then concluded after these two experiences, the quality of this product is not reliable. Swimming to Kitchenaid.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you sharing your experience with the LG Dishwasher (LDPH7972S) model. We understand your concern about going through multiple replacements due to issues with the door latch and middle rack. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For the middle rack not extending properly, adjusting the rack height settings and ensuring the rails are properly aligned can sometimes help improve movement. For additional help, you may visit https://www.youtube.com/watch?v=JCfwVIU18LQ. If you’re open to further troubleshooting, we’d love the opportunity to assist. Please send us a private message on social media @LGUSSupport, and we’d be happy to explore possible solutions for you. ^Juvy
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works so well, it's so quiet. I love the utensil rack
I would recommend this to a friendGreat buy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Dishwasher!! Especially the third shelf!
I would recommend this to a friendLG Reliable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and quiet. Love the stainless steel look. LG appliances are very reliable. I have a LG stove top, microwave, refrigerator and dishwasher
I would recommend this to a friendNice and Quick. Timer in the front.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. Quite. I like to light in front when loading more that I though. I would recommend this unit to others.
I would recommend this to a friendCan’t wait
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t been able to take delivery as of yet. I am excited to get to use it once my kitchen is finally finished and all appliances are in.
I would recommend this to a friendPiece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Condensation in the tub constantly. I have used rinse aid, dried the tub with towels, just about everything, the dishes are dry but the racks are wet. I dry them before I close the door, but that does not help. Unless you leave the door open 24/7 the condensation continually builds the entire time if the door is closed. Huge disappointment. Just missed my return date so now I am going to buy another dishwasher - not an LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Susan. Thank you for sharing your experience with the LG Dishwasher (LDPH7972S) model. We appreciate your detailed feedback and the steps you’ve already taken to improve drying performance. This model uses Dynamic Heat Dry and TrueSteam technologies for energy-efficient condensation-based drying, but it may leave some moisture, especially in humid conditions.
To reduce interior condensation, activate the Night Dry feature via the control panel or LG ThinQ app to cycle the fan after washing. Ensure the rinse aid dispenser is full and set to the highest level for better drying. Use the Extra Dry or High Temp cycle for improved moisture evaporation. After the cycle, crack the door open for 15–30 minutes to circulate air. For personalized tips, send us a private message on social media @LGUSSupport, and our team will gladly assist you. ^Juvy
Happy wife
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for our anniversary and she loves it happy wife happy life
I would recommend this to a friend