Customer Ratings & Reviews
- Model:
- LDPH7972D
- SKU:
- 6511789
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the dishwasher's quiet operation and superior cleaning performance, frequently praising its spacious interior and ease of use. However, some users have noted concerns regarding the rack design and excessively long cycle times. A few also reported issues with the door and installation process.
This summary was generated by AI based on customer reviews.
I Like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Cannot start the dishwasher via app without physically turning on the dishwasher first.
I would recommend this to a friendWashes Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've ordered this for our new house....have friends with the product so we know we'll love it...especially since it's quiet.
I would recommend this to a friendNot a good Experience. In 3 days, got AE code
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with high hopes. Unfortunately, did not have good experience. Drying and cleaning were not to the mark. After 3 days, suddenly showed AE code and the whole kitchen floor was filled with water. For next 3 days, intermittent noise as if water was being drained. Felt very disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, BhaskaraK. Thank you for sharing your feedback on the LG Dishwasher (LDPH7972S) model. We understand your concern about your experience with the unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. The AE code typically indicates a problem with the drain system or a water leak, which can lead to the concerns you're experiencing.
We recommend checking the drainage hose for any blockages or leaks and ensuring the door seal is intact. If the issue persists, we’d be happy to assist you further through our support team. For more help, you may visit https://www.lg.com/us/support/help-library/ae-e1-error-code-dish-washer--20150140935066. Please feel free to contact us via social media @LGUSSupport for more personalized assistance.
We’re here to help resolve this for you. ^Juvy
NOPE would not get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. Water kept coming out of the spray heads after it was turned off and even unplugged. Had to shut off the water to get it to stop. Never got to use it from the first clean run after installation.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your experience with the LG Dishwasher (LDPH7972S) model. We appreciate you taking the time to let us know what happened.
We totally get your concern about the water still flowing from the spray arms after the unit is turned off and unplugged. That could mean there's a little hiccup with the water inlet valve not closing as it should. If that happens again, we suggest turning off the water supply right away and checking the valve for any debris or damage. If you need more help, feel free to check out https://www.lg.com/us/support/help-library/lg-dishwasher-spray-arm-maintenance--1366644956160. If you’d like us to dig into this a bit more or help with another unit, just send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here for you. ^Juvy
Buy LG if you don't want to be disappointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 9 year old LG dishwasher with a new LG dishwasher and are very pleased with it. AGAIN!
I would recommend this to a friendExcellent machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher itself is excellent. Having to pay an extra $85 for a permit on delivery was a bit of a surprise
I would recommend this to a friendGreat purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works great, uses little energy per cycle.
I would recommend this to a friendLG Smart Dishwasher for the win
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and dependable so far. Hs many smart features and can even text me when cycle is done.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second LG Ive owned. Love this unit. Love the third tray.
I would recommend this to a friend- Cons mentioned:Rack
Bad top rack design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top rack design is poor - two devices installed and each on had top rack sliding issues within 1-2 months
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Chris. Thank you for sharing your experience with us. We understand your inquiry regarding the LG LDPH7972S dishwasher and the concerns with the top rack sliding smoothly. The upper rack on this model is designed with glide rail technology for enhanced movement, but if you're experiencing difficulty within the first couple of months, it could be related to alignment or debris along the rails.
As a troubleshooting step, we recommend checking the glide tracks for any obstructions or buildup that may be affecting the movement. Removing the rack carefully and ensuring the rails are clean and aligned may help restore proper function. A light application of food-safe lubricant can also assist in smoother operation if necessary.
https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-42dba-printproof-stainless-steel/6511787.p?skuId=6511787
We’d like to look into this further to ensure your dishwasher is performing as intended. Please send us a private message on Social Media @LGUSSupport so we can provide personalized assistance and explore possible solutions. We appreciate your feedback and the opportunity to assist you.
—Renzo
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !! Cleans well and offers several options.
I would recommend this to a friendGreat choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher with good features and I like the amount of space available.
I would recommend this to a friendDishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the dishwasher I ordered, but now that it's been installed I don't want to mess with getting the right one installed. The original one I wanted was the one with the towel bar handle, which would match my other appliances.
I would recommend this to a friend- Cons mentioned:Cycle time
Nothing but trouble…..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG dishwasher tripped the circuit breaker and repeatedly blew out a surge protector. If it had worked , it has too many complicated options. Regular cycle is over-long. It is also too big for standard dishwasher depth.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are deeply concerned about your inability to obtain the services you were hoping for. We will make this happen for you, so please private message us your full name, address, model/serial numbers, and purchase date. Afterwards, we will conduct additional research and ensure that further investigate and make sure you get the best possible resolution. Tanisha
Love this appliance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love it!! only wish i had not waited s long to purchase it
I would recommend this to a friendLG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra shelves and layout/flexibility of the shelves.
I would recommend this to a friendSilent dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features. Looking forward to free installation with total tech
I would recommend this to a friendDishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of great features, stainless intereior and 3rd rack are great
I would recommend this to a friendLG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it's made to do. Delivery and installation were flawless.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and efficient. Love everything about this dishwasher!
I would recommend this to a friend