Customer Ratings & Reviews
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the 24" Top Control Smart Built-In Tub Dishwasher, highlighting its quiet operation and excellent cleaning performance. Many appreciate the interior lighting, ease of loading, and ample capacity. However, some customers have expressed concerns regarding the rack durability and door mechanism. A few customers also mentioned long cycle times and minor installation issues.
This summary was generated by AI based on customer reviews.
LG Dishwasher is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surpassed expectations. This washer gets the job done!!
I would recommend this to a friendNice quiet machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice machine. Glad I got the model with the light. Super quiet
I would recommend this to a friendWe Love It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This guy does a great job washing the dished. We love it.
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the new dishwasher. Quiet and cleans the dishes
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top rack broke within two days! It is extremely difficult to slide back into place. Even though I am a Best Buy Total member, I had to go through LG for repair - one month later, still waiting on a part that they expect me to install!!! We have also experienced incomplete cleaning of items on the top rack. Since the placement of the dishwasher is not adjacent to the sink, we were forced to pay extra for the installation (the included hose is too short - installer had to go to Home Depot for parts). I am past the return date so we are stuck with this mess. I cannot recommend this product
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gerald. We appreciate you sharing your experience with the LG Dishwasher (LDPH7972S) model. We understand your concern about dealing with a rack issue so soon after purchase, and we’re here to help make things right. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.
This unit features our QuadWash Pro technology and EasyRack Plus system, designed for powerful cleaning and flexible loading. If the top rack is difficult to slide or breaks prematurely, this may point to an alignment or track issue that needs professional service. For cleaning concerns, we recommend checking that larger items are not blocking the spray arms and using high-quality detergent with a rinse aid to maximize cleaning on upper levels.
We know you’ve been waiting for a resolution, and we want to help expedite this. Please send us a private message on social media @LGUSSupport so we can review your repair status and coordinate further support. Let’s get this resolved together. ^Juvy
Dishwasher lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking, appears to be extremely well made. Waiting to be installed.
I would recommend this to a friendRey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again. 3rd tray a nice feature. Silverware is inside dishwasher
I would recommend this to a friendGreat product but poor installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dishwasher sitting idle for over 2 months because they installed it incorrectly and never came back to repaor it. Finally did it myself and now worls lole a charm
No, I would not recommend this to a friendGood was, mid dry function
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes pretty well but I wish the drying function was better.
I would recommend this to a friendBedt Dishwaser around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most quiet dishwasher and love the one hour quick wash and dry cycle.
I would recommend this to a friendBe careful wheels fall off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return in less than 20 days. It cleans your dishes, but the bottom rack is on wheels. The wheels fell off broke apart bearings inside the machine. Luckily it was still under warranty. Everything is cheap.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Barbara. Thanks for sharing your feedback with us. We understand your concern about experiencing issues with the bottom rack of your LG Dishwasher (LDPH7972S) model so soon after purchase. We strive to provide durable, high-quality products that exceed our customer's needs and expectations. While we’re glad the unit was still under warranty, we want you to have the best experience possible with our products. If you ever need assistance, please don’t hesitate to reach out to us on social media @LGUSSupport. We’d be happy to help. ^Juvy
Recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works great I would totally recommend it
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher! It is quiet and we love the contols on the top
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dish washer Super quite if in market looking for one
I would recommend this to a friendHome dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. Looks great very quiet while it is running
I would recommend this to a friendNew dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month old and we are happy with the unit. It replaced an old unit and has made a big difference.
I would recommend this to a friendQuiet Dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher. The noise is almost unnoticeable.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very quiet and working great! I love it so far!
I would recommend this to a friendGreat machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher worlds great!! Love the lights on the inside!!
I would recommend this to a friendGreat purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this is a great purchase. Many different cycles to choose from. I like the option of having the app on my phone to see when dishes are done and dry.
I would recommend this to a friend