Customer Ratings & Reviews
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the 24" Top Control Smart Built-In Tub Dishwasher, highlighting its quiet operation and excellent cleaning performance. Many appreciate the interior lighting, ease of loading, and ample capacity. However, some customers have expressed concerns regarding the rack durability and door mechanism. A few customers also mentioned long cycle times and minor installation issues.
This summary was generated by AI based on customer reviews.
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job without you even hearing it. Great machine.
I would recommend this to a friendQuiet dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the steam cycle. Super quiet with 3 shelves.
I would recommend this to a friendMust buy product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+ dishwasher. Great look, easy installation and use
I would recommend this to a friendBest dishwasher I have ever owned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does exactly what is advertised. Integrates very well with mobile app. Includes a ton of features and adjustability for shelf height and oversize items. External timer is always nice to have. Overall, everything works very well.
I would recommend this to a friendDrying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry as well. Dishes are still moist at end of cycle
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the unit is working well. Had a couple of issues with non-essential parts broken, which were replaced.
I would recommend this to a friendGreat upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding upgrade from previous Kitchenmaid dishwasher.
I would recommend this to a friendExtremely Quiet!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher. All of the options one could want and extremely comparable to the Bosch 800 series for less $$.
I would recommend this to a friendBest upgrade decision in 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, much quieter than previous washer.
I would recommend this to a friendWhy LG? I love my other appliances from you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this dishwasher but we are on our 3rd service call for the middle rack rails having the ball bearings fall out. Maybe it’s time to go back to Bosh
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lura. Thank you for taking the time to share your experience with the LG Dishwasher (LDPH7972S) model. We understand how important it is for your dishwasher to operate smoothly. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, we recommend carefully checking that the rack is not overloaded or off-balance, as uneven weight distribution can cause premature wear on the rails. For additional help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-tine-rack-adjustment--1366645531607.
We want to restore your confidence in your dishwasher and in us. Please send us a private message on social media @LGUSSupport so our team can take a closer look into your service history and explore more permanent solutions moving forward. We’re here to make things right and would appreciate the opportunity to do so. ^Juvy
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Quiet, sleek, easy to use, I love it!!!
I would recommend this to a friendGood dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the features of this dishwasher, the looks and the quietness. We bought it at a good sales price. The only thing was that we had to wait about three weeks to get it delivered and installed. The delivery people were nice and did a good professional job.
I would recommend this to a friendOnly a year and half
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This started off as a great dishwasher. It was doing great for about a year and a half. The control panel has already gone out. Very disappointing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Deanna. We appreciate you sharing your feedback on the LG Dishwasher (LDTH7972D) model. We understand how important it is for a high-end dishwasher to provide long-term reliability. We strive to provide high-quality products that exceed our customer's needs and expectations.
If the control panel isn't responding, try a quick power reset by turning off the unit, unplugging it, or flipping the circuit breaker. Wait 60 seconds, then restore power. If it still doesn't work, there may be an issue with the PCB or UI board that needs service. For assistance, visit https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. We're here to help you, even beyond the warranty period.
Feel free to message us on social media @LGUSSupport for further assistance with your unit. We're here for you. ^Juvy
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Has lots of great features and is very quiet.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great! Much better than my Samsung dishwasher,
I would recommend this to a friendDishwasher review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. I don't want to write a book so this is all I feel the need to say.
I would recommend this to a friendMy LG Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG dishwasher is so quiet I wasn’t sure it was on
I would recommend this to a friendLG. Is a solid brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this LG dishwasher. It appears well built and has very clean lines. I hope it will last a long time. Quick note the top controls can’t be seen when it is installed flush to the cabinets. I will have to get used to setting the wash cycle before I close the door.
I would recommend this to a friendMa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another fine LG product performs as described LG should understand android is not the only operating system out there. They should get on board With Apple operating system as well
I would recommend this to a friendI love Lg appliances.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my go too for all my LG appliances. The steam feature on my LG appliances is a great must have.
I would recommend this to a friend