Customer Ratings & Reviews
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the 24" Top Control Smart Built-In Tub Dishwasher, highlighting its quiet operation and excellent cleaning performance. Many appreciate the interior lighting, ease of loading, and ample capacity. However, some customers have expressed concerns regarding the rack durability and door mechanism. A few customers also mentioned long cycle times and minor installation issues.
This summary was generated by AI based on customer reviews.
Awesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher, dries & cleans really well. Highly recommend.
I would recommend this to a friendNothing but trouble…..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG dishwasher tripped the circuit breaker and repeatedly blew out a surge protector. If it had worked , it has too many complicated options. Regular cycle is over-long. It is also too big for standard dishwasher depth.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are deeply concerned about your inability to obtain the services you were hoping for. We will make this happen for you, so please private message us your full name, address, model/serial numbers, and purchase date. Afterwards, we will conduct additional research and ensure that further investigate and make sure you get the best possible resolution. Tanisha
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and efficient product. Several different cycle and drying times
I would recommend this to a friendGreat choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher with good features and I like the amount of space available.
I would recommend this to a friendNot a good Experience. In 3 days, got AE code
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with high hopes. Unfortunately, did not have good experience. Drying and cleaning were not to the mark. After 3 days, suddenly showed AE code and the whole kitchen floor was filled with water. For next 3 days, intermittent noise as if water was being drained. Felt very disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, BhaskaraK. Thank you for sharing your feedback on the LG Dishwasher (LDPH7972S) model. We understand your concern about your experience with the unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. The AE code typically indicates a problem with the drain system or a water leak, which can lead to the concerns you're experiencing.
We recommend checking the drainage hose for any blockages or leaks and ensuring the door seal is intact. If the issue persists, we’d be happy to assist you further through our support team. For more help, you may visit https://www.lg.com/us/support/help-library/ae-e1-error-code-dish-washer--20150140935066. Please feel free to contact us via social media @LGUSSupport for more personalized assistance.
We’re here to help resolve this for you. ^Juvy
Love this appliance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love it!! only wish i had not waited s long to purchase it
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !! Cleans well and offers several options.
I would recommend this to a friendLG QuadWash Pro dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dishwasher has performed well - no complaints thus far
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello there Ken. How's it going. We are happy to hear that you are enjoying your LG QuadWash dishwasher. If you have any questions please do not hesitate to send a private message to Facebook or Twitter. The agents there will more than happy to assist you. Jai.
Excellent dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient. I like the possibility to download other cycles
I would recommend this to a friendNot the best dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works fine, but it doesn’t dry the dishes at all. Even with the dry feature, it barely makes a difference. It can be quite noisy, so we added an extra layer of insulation to reduce the noise level.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Stella. Thank you for sharing your experience with the LDTH7972S dishwasher. We understand the drying performance hasn’t met your expectations. While this model includes Dynamic Heat Dry™ for enhanced drying, performance can vary depending on the rinse aid usage, water temperature, and dish placement. We recommend making sure that rinse aid is always filled, as it plays a crucial role in drying, and selecting the Extra Dry or Night Dry option for improved results.
Regarding the noise, we appreciate your effort in adding insulation. The unit is designed for quiet operation, so if the sound seems unusually loud, it may be worth checking that the dishwasher is level and not in contact with surrounding cabinetry.
Please send us a private message on social media @LGUSSupport so we can provide more tailored support and ensure your dishwasher is performing at its best. We’d love the opportunity to help further.
—Avril
LG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra shelves and layout/flexibility of the shelves.
I would recommend this to a friendSilent dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features. Looking forward to free installation with total tech
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whisper quiet dishwasher with wifi connectivity. So far is been great.
I would recommend this to a friendReplacement Dishwasher (LG)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a great choice picking this dishwasher to replace broken one.
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Great quality product they sale ! Thank you Best Buy
I would recommend this to a friendLG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it's made to do. Delivery and installation were flawless.
I would recommend this to a friendExcellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, quick and easy, great job team.
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning power. Love the 1 hour cycle! Love this dishwasher!
I would recommend this to a friendDishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of great features, stainless intereior and 3rd rack are great
I would recommend this to a friendLG DISHWASHER TOP CONTROL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR WORK'S VERY WELL VERY SATISFIED WITH THE PURCHASE.
I would recommend this to a friend