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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 814 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 24" Top Control Smart Built-In Tub Dishwasher, highlighting its quiet operation and excellent cleaning performance. Many appreciate the interior lighting, ease of loading, and ample capacity. However, some customers have expressed concerns regarding the rack durability and door mechanism. A few customers also mentioned long cycle times and minor installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 814 reviews
  • Rated 1 out of 5 stars

    Get something else.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, doesn’t clean well, racking sucks. Virtually no positives to report about this thing. I plan to return it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Our mission at LG is to provide the best possible experience to all of our users; part of that means we have to be on top of our customer service, and it definitely doesn't sound like your experience met our standard. If you could please PM us your device's model and serial numbers, a description of what's going on, and your contact info, we'd be more than happy to get to the bottom of this with you! ~Tanisha LG

  • Rated 1 out of 5 stars

    Check your purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heating element not working brand new out the box.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ivory. Thank you for taking the time to review the LG Dishwasher (LDPH7972S) model. We're sorry to hear about the issue you experienced with the heating element right out of the box. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 4 out of 5 stars

    Very clean dishes, very quiet, but poor drying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher looks good, BB did a great job of installation, it runs quiet, washes perfectly, but drying is not good. There is still a lot of water in the unit after drying, even on extra dry. It pools on the cups and stays on the silverware and causes us to dry many items when unloading. Overall, good experience thus far (only a couple weeks), expected better drying. No pop-open night time dry option.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thanks for the positive review! We love to hear praise directly from our customers! Please contact us via social media so that we can look into your drying issue. If you don't mind, private message us on Facebook (@LGUSA) or direct message us on Twitter (@LGUSSupport). We would be happy to assist you with your dishwasher model LDTH7972S! ^Chris LG

  • Rated 5 out of 5 stars

    Love our Lg dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one at our home and moved a few years back. Went back with the better model. We loved it due to the fact the utensils fit better in the top rack than the other brands . We brought our own silverware to try in all the dishwashers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 24" Top Control Smart Built-In Stainless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's extremely quiet and does a fantastic job cleaning the dishes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the look of this dishwasher. We originally purchased a Bosch, and aside from it being damaged upon delivery, I don't think it was worth the hype. The LG is really sleek looking and works great. I like having the 3rd rack and the larger silverware bucket on the bottom (the Bosch one was tiny).. It matches our Samsung fridge nicely. So far no problems with it. The only semi-annoying thing is that the cycles are like 2+ hours. But if you run it before leaving the house or at night, doesn't really matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how quiet and how well our previous LG dishwasher performed so we went with LG again. No regrets as this one seems to clean just as well and just as silently. Went with the black stainless as we are converting all of our kitchen appliances to that color. Couldn't be happier at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! Dishes come out pristine! Very quiet machine! The only thing I dont care for, is the opening flap for the jet dry! I am not sure how much I have put in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and cleaning is excellent. Even the one hour cleaning mode does a really good job and dishes and even plastic containers are dry with "Dry Boost" My wife loves the interior light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for our needs. We replaced one 24 years old that was still working well. This is much quieter and more energy efficient. seems to do a great job using Cascade platinum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the dishes are not dry after sitting in the dishwasher overnight otherwise we are pleased this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally replaced my 14-year old Contractor supplied dishwasher with the new LG Dishwasher. Great choice, great install experience and a welcome relief to my old unit. The LG is so quiet, i don’t even remember that i started it. The “END” light indicator lets me know when it has finished and stays visible until I open the door. I am very pleased with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit super quiet. Cleans dishes very well. I purchased an open box and item was as discribed. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Appearance nice. Controls easy. Need to put on high heat and high dry and steam to fully clean and dry. Loading examples are for large silverware settings but not help for 2 people normal loading during the week. Found loading awkward compared to last dishwasher.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dish washer very quite, cleans really well. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd ever Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 10 plus year old kitchen aid, this thing absolutely leaves my dishes and utensils spot less. My only gripe is the audio level of this machine i thought it would be whisper quiet but it is not. Quiet still but wish it was quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra quiet sleek dish washer. Ive had it for a month now, and absolutely no issues. Control panels easy to use and understand. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & very quiet product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, quiet when running. Worth the extra money for the quality & features. Would buy again & recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and contemporary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ! Sleek and well made. Good value for your money. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet!! Works great and very easy to install!!

    I would recommend this to a friend