Customer Ratings & Reviews
- Model:
- LDPH7972S
- |
- SKU:
- 6511787
Customer reviews
Rating 4.3 out of 5 stars with 814 reviews
(814 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.4
Rating 4.4 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the 24" Top Control Smart Built-In Tub Dishwasher, highlighting its quiet operation and excellent cleaning performance. Many appreciate the interior lighting, ease of loading, and ample capacity. However, some customers have expressed concerns regarding the rack durability and door mechanism. A few customers also mentioned long cycle times and minor installation issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Bestbuy 5 stars, Dishwasher quality 3,5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this dishwasher is 3,5 stars, the LG I bought a month before this Dishwasher had an error code just after 2 weeks old, I thought it was Okay/just a little minor issue but then 2 weeks later the that New LG dishwasher always leaving powder feeled on all the dishes, dishes not became clean after washed. I started to contact Bestbuy to return. I got lucky because during the holiday extended returned. So I was able to return it. Purchase this LG diswasher and Bestbuy re-installed without extra cost because the first one got defective. I choose to buy from Bestbuy instead Homedepot or Lowes's because Bestbuy does offer 15 days returns. Also they kept their promise extended return policy during the holiday. This is my first time to give a retail store/Bestbuy 5stars and plus. The diswasher itself is 3,5 star because lack of the quality, cheaper materials to compare with my Kenmore 5 years ago. The design of the light indicator after it finish is not easy to see. More plastice components = cheap. Washing/cleaning is okay only 3,5 is my rating I took time to write the review because Bestbuy doing their business the right way. Hopefully they can keep this up to grow their business and helping people, being honest in business. Too much cheap /bad *** appliances not build in US causes so much problem for consumers.
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Don't even know it's running it's so quiet.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Items on the very top rack don't seem to get dry but other than that I love it. Love that the racks can lower or be raised. Lots of room. Cleans very well.
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, cleans well and dishes are dry at the end of the cycle without having to have to open the door. The light with the door open is a great feature as well.
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Love this dishwasher, but...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my dishwasher for a couple of months now and im sorry to say that i just noticed a seam about 4 inches down from the top of the door. I have the black stainless washer, dryer and refrigerator as well. None of those have a seam, and they are larger appliances. Very tack on LG's part during manufacturing. But other than that, i absolutely love this dishwasher. It cleans like a mother...
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
LG Top control Quad Wash Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pleasing to look at and it works quietly and produces outstanding results. I would like to be able to see the level of rinse aid product without having to use the phone app. I like the 3rd top rack and I like that the 2nd rack height is so easily raised or lowered as needed.
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Black Stainless Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Rated 5 out of 5 stars
LG 24" Top Control Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher in June after our old Kenmore started making more noise and not cleaning dishes too well. This is the quietest dishwasher I have ever not heard! It does a great job on cleaning the dishes and there seems to be a lot of room for all of our dishes. I like the fact that you can adjust the tines inside to make more or less room for bigger or smaller items.
I would recommend this to a friendRated 4 out of 5 stars
Very quiet but could be better.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good unit but I expected better for the price. It cleans well but I got similar performance from my previous unit that was much less expensive. It had a lot of fun features like adjustable racks but it’s not necessarily a game changer. I still haven’t figured out all of the settings though. On the plus, it’s really quiet.
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Lg Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly quiet! Super clean results. Like the fact that it lights up when you open it.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this dishwasher! It has many perks the older model I had did not… one being it lights up! Very quiet and the dishes are spotless. I would definitely buy this model again.
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! easy to install, but if you have an older home just be aware that you might need an adapter for the hot water line going to it. Lots of space inside. Rack positioning is customizable. So far, no problems nor leaks. Very quiet compared to my old dishwasher. Don't expect too much from the app and smart connectivity (similar to other smart home appliances) - I personally just use it for the notifications, and that's it.
I would recommend this to a friendRated 5 out of 5 stars
An appliance that makes life better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has changed my life. That sounds silly but I have not had a dishwasher before except an old crappy one that did nothing good, so I've wasted tons of water and time handwashing dishes. This dishwasher with the recommended pods and drying agent, are 99% working perfectly. Way better than any other experience I've had with a dishwasher, and it's so quiet the sound is negligible. I also like the LG app. This is my 2nd appliance behind the washer/dryer combo and it's really helpful to know when cycles are done.
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the look of the dishwasher. Its very quiet and the wi fi added feature is a plus though i havent used it yet.. you have to look at the brand of detergents you use cascade and finish are what i use finish seems to do better yhe cascade in my opinon.. it works grat love it
I would recommend this to a friendRated 5 out of 5 stars
Great quiet Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Cleans great and has a light inside, who knew you needed one!! The steam setting works like a charm and it is quite
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice to run the dishwasher at night and not wake everyone up. Cleans and drys very well
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Incredible Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and cleans right every time. No need to pre-rinse plates. Best drying dishwasher we ever has. Small fan turn on after wash to pull out hot moisture from inside allowing dishes to dry spotless. FYI...LG and Miele are the only 2 brands od appliance makers that actually make all their own materials that go into their products. All the others outsource theirs from 3rd parties. Thats probably why this uint has 10 year motor warranty
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello there Everett. We are excited to hear that you are enjoying your LG Dishwasher. Your feedback is appreciated. Customer feedback helps LG improve its products and makes for better customer service. Thank you again. If you have any questions in the future please reach out to our LG Support Team on Facebook or Twitter. There they will be able to assist you in any questions or problems you may encounter. Thank you. ~Jai.
Rated 2 out of 5 stars
Flash features aren’t so great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great , features are nice and it’s very quiet but after about a little over year a later the power was dying and the buttons started flashing a lot. Tech cool features but ended up being an issue or worthless. One the top button was a pain, hard to see with our counter, And it being LED. And when it would run at night it seemed like dishes didn’t dry well. Luckily we had the extended warranty. The main board seemed to get over heated or haywire . We had the geek squad try to replace parts three times but they said the design seems to be flawed and there was a recalled on this model for the board. So we had to get a full replacement and with a brand that was well known. The two options highly Recommend were Kitchenaid or Bosch. So basic is better and a brand who knows how to build a good reliable dishwasher seems more important than flashy high tech ones.
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, GayleM. Thank you for sharing your experience with us. We understand your situation with the LG LDTH7972S Top Control Dishwasher. While it’s great to hear that you enjoyed the quiet operation and overall design, we also understand the issue that you’ve experienced with the power issues and flashing buttons.
For future reference, if you notice any similar issues with your unit, we recommend checking whether the power supply to the dishwasher is stable and that the connections are secure. Sometimes, power fluctuations can affect the performance of sensitive components. Additionally, you might want to try running the dishwasher on a higher heat setting for drying or check if the rinse aid dispenser needs refilling, as this can help with the drying performance.
https://www.lg.com/us/dishwashers/lg-ldth7972s-top-control-dishwasher#pdp_specs
Please send us a private message on Social Media @LGUSSupport so that we can help address any further concerns you may have and assist you in resolving any lingering issues.
We appreciate your patience, and we’re always here to help. —Renzo
Rated 5 out of 5 stars
Love this dishwasher.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Installed it early June, 2025. It is so quiet that we need to double check, to make sure that it's running. The top, third rack, is especially great for cutlery. We don't use the cutlery basket, which we stored away, giving us more space on the bottom rack. Note: the height dimension of 33 11/16" is true; it barely fit under our counter (a height of 33 3/4"). It took some maneuvering to get it in place, but well worth the effort.
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher with lots of features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with our purchase of this dishwasher. It is doing a fantastic cleaning job and has lots of features I didn't know I needed till now (like a light when you open the door). I highly recommend. Also, the install and removal process for our old one, was excellent. They were so efficient, nice and it was done very quickly!
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
SUPER QUIET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean I know this is 42db, but no joke... the only way we can tell it is running is when it stains and the sound comes out of the sink. Took 2 weeks to get used to that. Cleans great. Lots of options. It replaced an 8 year old model so we are getting used to arranging dishes differently but with the 1 hour cycle and how quiet this is we run it more often so it doesn't get as full. Definitely recommend!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inside light sold me! You can not hear anything unless it is draining into the sink, the also the app lets you know its done. Love the adjustable racks, would buy them again
This review is from LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 42dba - Stainless Steel
I would recommend this to a friend











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