Customer Ratings & Reviews
- Model:
- LDPH5554D
- SKU:
- 6570942
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the 24" Top Control Smart Built-in Tub Dishwasher, especially noting its quiet operation and excellent cleaning performance. Many appreciate the convenience of the third rack and find the dishwasher easy to use. Some customers also like the design and capacity.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to this dishwasher after my old one broke! I’m so happy with this purchase! It gets the job done. Excellent dishwasher!
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been pleased with LG products. We have 4 OLED TVs, Refrigerator and 2 Dishwashers.
I would recommend this to a friendNew LG Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Dishwasher. Washes dishes well and I like the controls being on the inside of handle.
I would recommend this to a friendLG Stainless steel Dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG dishwasher had all the new and updater features that my wife desired. Happy wife, happy life!
I would recommend this to a friendNew LG dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 10 year old dishwasher with a new LG! Running it right now!
I would recommend this to a friendLove!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher!!! Great quality & cleans the dishes very well.
I would recommend this to a friendDisappointing installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in the installation. I was told that the install team would be top-notch and therefore I paid for the additional service. The installation team came and was perfectly nice, however, they could not install my dishwasher as I had been told they would. There was zero communication in advance that I should check the waterline connection size, and that it may not fit the dishwasher. Because of the discrepancy, the dishwasher was not installed, and I have been doing dishes for several days. I am waiting for a new install, but was told that I would be responsible for purchasing an adapter. I was told that I would be told what adapter size to buy, however, that did not happen. I was also told that I would get a call back to schedule the reinstall, but I never did. Therefore, I had to do it myself online. Overall, the install has not met my expectations nor the agreement with Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jessica. Thank you for sharing your experience with us. We understand your concern with the installation process of your LG Dishwasher (LDPH5554S) model. The lack of guidance on the waterline connection and the confusion around the adapter size is not the smooth experience we want to provide. In the meantime, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
We want to ensure that your dishwasher is installed correctly and that you’re fully supported through this process. To help resolve this, we recommend contacting us directly with the specific details of the adapter size needed, and we’ll guide you to the right solution. It’s also important that we follow up on the missed callback regarding the reinstall, so please reach out via private message on social media @LGUSSupport with your purchase and installation details, and we’ll escalate the issue for a faster resolution. ^Juvy
Average of dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry the dishes as well as we expected. Everything else works great!
I would recommend this to a friendNew dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my wife loves her new dishwasher. The delivery and installation were perfect!
I would recommend this to a friendbest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.enjoyed working with anthony there salesman started
I would recommend this to a friendGood item, came damaged.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came dented when unpackaged. Overall product is good.
I would recommend this to a friendRecommended for a nicer model dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Install. Came as expected and working as it should.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very happy with the dishwasher. Would recommend it
I would recommend this to a friendDon't buy from Best Buy!!!!! You've been warned!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has not worked properly since we bought it. We have had the installers out 3 times to try to check how level it is, and for other issues and it still doesn't work. Best Buy was been absolutely NO HELP at all! I would highly recommend buying applicances from anywhere but Best Buy. They do not stand by what they sell, and only hide behind their 15 day return policy (even though it takes more days than that for the installers to come back out to supposedly "fix" things). And working with LG to get them to fix it or exchange it has been just as bad. Please, buy your applicances from anywhere other than Best Buy if you want to be protected in case you happen to get a lemon. These things happen, and we just want to exchange for a new one, we are not even looking for a refund. But Best Buy doesn't care at all about customer service. Do NOT buy from them!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sherri. Thank you for sharing your experience with us regarding the LG Dishwasher (LDPH5554S) model. We understand your concern about a product that doesn’t meet your expectations, especially after multiple attempts to resolve the issue. We aim to provide excellent products and services that make everything easy and enjoyable.
To help with the dishwasher, it might be worth checking if it’s properly connected to the water supply and ensuring the drain hose isn’t kinked or blocked, since that can sometimes cause issues. But we know you’ve already had a few visits from installers, so let’s take a more personal approach to get this sorted out.
Feel free to send us a private message on social media @LGUSSupport with more details about what’s going on, and our team will be more than happy to help you find a solution or set up an exchange if needed. We’re here for you and appreciate your patience as we work together to make this right. ^Juvy
Very nice and high tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicely built dishwasher with wifi connectivity. Looks premium
I would recommend this to a friendTotally Disappointed with My Purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry I listened to the positive reviews for this machine and have to give a very negative review. First, the "free" installation wasn't "free" since lines and water connections had to be changed. The machine came with the wrong bottom rack. But, worst of all, plates, bowls and glasses come out dirty, even after scraping off the loose food, as instructed by LG. Cooking spray, egg residue, dried-on sauces and other "dirt" remains. And some glasses come out with black spots; some even crack or break if they touch another item! I regret my purchase, especially since LG has not been able to provide any useful suggestions about how I can get this machine to work properly. Back to hand-washing! I'd get a new machine if they weren't so expensive and if installation wasn't expensive as well.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bennett. Thank you for sharing your experience with your LG Dishwasher (LDPH5554S) model. We understand your concern about your unit isn’t delivering the clean results you expect. We strive to provide reliable, high-quality products and ensure a smooth experience. To improve performance, try running a cleaning cycle with an LG dishwasher cleaner or a cup of white vinegar on the top rack. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547. You can also message us on social media @LGUSSupport for personalized tips. We appreciate your patience and feedback. ^Juvy
Lg dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher would definitely recommend!!!
I would recommend this to a friendTerrible product and service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product! Constantly leaks and throws an error! Best Buy refuses to service and LG just says unplug for 48 hours!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bryan. Thank you for taking the time to share your experience with the LG Dishwasher (LDPH5554S) model, especially regarding the leaking and error issues. We really aim to provide reliable, high-quality products and make sure everything runs smoothly.
If you're experiencing water leakage and error messages, first check if the dishwasher is level and securely installed, as an unlevel unit can cause performance issues. Also, inspect the filter and drain hose for clogs. For some error codes, a quick power reset by unplugging the unit for 3 to 5 minutes can help. For more assistance, check these links: https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052 and https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943.
We’d love to assist you further. Just message us on social media @LGUSSupport, and our support team will be happy to help. ^Juvy
Flustercluck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st install was a no-show. Had no dishwasher in my home as I had removed the old one in anticipation of the new one. No correspondence at all. Then I went to pick it up, and it wasn't where I was told it was. Finally picked it up and when I unboxed it, the dishwasher was dented big time. Re-scheduled the install, but they just dropped it off and never installed it. I had to pay someone to install it because of how long we were without one, and all I got was a $100 gift card. Missed 2 days of work waiting around, and came out of pocket more than the gift card value. Geek Squad is a joke, and it's blemeshing the reputation of Best Buy. I've spent over $30,000 furnishing my homes just in the last 6 years. Might be time for me to switch.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. We truly appreciate you taking the time to share your experience with the LG Dishwasher (LDPH5554S) model. We understand your concern about dealing with multiple delays, unexpected damage, and the added inconvenience of having to arrange installation independently. We strive to provide high-quality products that exceed our customer's needs and expectations. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. While fulfillment and delivery services are managed directly by the retailer, we’re here to ensure that your LG dishwasher performs at its best now that it’s in your home. If you have any concerns with setup, cycles, or features like QuadWash or Dynamic Dry, we’d be more than happy to assist. Please send us a private message on social media @LGUSSupport so we can provide the dedicated support you deserve. We’re here for you every step of the way. ^Juvy
Good but wish it had better drying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well but left much to be desired when it came to drying. My dishwasher was wet and so was my dishes.
No, I would not recommend this to a friend