Customer Ratings & Reviews
- Model:
- LDTH5554S
- SKU:
- 6570945
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 24" Top Control Smart Built-in Tub Dishwasher, highlighting its quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack and the dishwasher's large capacity. Additionally, users find it easy to use and admire its design.
This summary was generated by AI based on customer reviews.
Scam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t received the dishwasher yet. Just wanted to leave a review on the store itself. I purchased the dishwasher in Rancho Cucamonga California. I was forced to buy a dishwasher install kit for 3499. I am installing it and did not need the install. Kit did not know That they charged me for the kit until I left the store and saw it on my receipt. Back to the store to tell them that I did not want it. It was the law that they had to sell me the kit never heard of such a thing I think that it was some kind of upsell, very disappointed. Last time I went to that store to buy a TV they were trying to sell me an electricity cleaner for $150. I was so upset I left without the TV and the so-called electricity cleaner. I think this store should be investigated about selling items, and adding them to your purchase without your knowledge. I will be taking this further. PS when I install the dishwasher myself. I will do a review on it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your experience with us. We understand your concern about your recent purchase of the LG Dishwasher (LDPH5554S) model has been affected by unexpected charges for the installation kit and issues with the store's practices. We strive to provide excellent services and ensure a smooth and seamless shopping experience. Regarding the installation kit, it might be helpful to review the store's policies on mandatory purchases and confirm whether any fees were applicable. For your dishwasher installation, please ensure that all connections are properly made and that the unit is level to avoid any issues with performance.
For any additional support with the dishwasher itself, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you with installation tips or troubleshooting once you’ve installed the unit. We appreciate your patience and look forward to hearing your feedback on the dishwasher. ^Juvy
Lookin' good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. This is my 1st dw in 22 yrs and hopefully my last. to date, it's doing its job.
I would recommend this to a friendDRY DISHES
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOESS NOT LEAVE INTERIOR OR DISHES DRY AT END OF CYCLE
No, I would not recommend this to a friend14 month operating life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased two of these. One 14 months apart. Just as we passed warranty the machine fails. Services from LG are difficult to reach and we experience multiple phone drops. It is a good looking appliancd. I will not by a third LG dishwasher. I do NOT recommend!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RobertB. We understand how frustrating it can be to experience issues with your LDTH5554S dishwasher after just over a year of use. We appreciate your feedback, and we’d like to look into this further to assist you.
If the dishwasher is not operating, try performing a reset by unplugging the unit or turning off the circuit breaker for 10 minutes before powering it back on. If the unit powers on but isn’t functioning properly, checking the inlet water supply and cleaning the filters may help restore performance.
https://www.lg.com/us/dishwashers/lg-ldth5554s-top-control-dishwasher#pdp_specs
We want to assist you directly to explore possible solutions. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and the opportunity to make this right.
—Renzo
LG must stand for Low Grade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to know which is more unreliable- the machine or the company itself. 2nd time in 4 years this has broken, three weeks and still no repair date (issue is the motor which the fancy sticker on the front says is guaranteed for 10 years…) Lg’s customer service has been a joke - no updates, no urgency. Their chosen service provider ordering incorrect parts…. My “escalated” issue has apparently not caught anyone’s attention… just awful all around.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback about the LG Dishwasher (LDTH5554S) model. We understand your concern about experiencing repeated issues with your unit, especially given the 10-year motor warranty. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
To address the problem with your motor and delays in service, we recommend checking your service case status directly with LG Support or the authorized service provider. Additionally, ensuring the correct parts are ordered may require verifying the model and serial numbers of your unit.
Please send us a private message on social media @LGUSSupport, and our team will work to escalate your case further and provide updates on your repair. We’re committed to turning your experience around. ^Juvy