Customer Ratings & Reviews
- Model:
- LDT7808BD
- SKU:
- 6182517
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.1 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher's quiet operation, effective cleaning, and the convenient third rack. Many appreciate its spacious interior and ease of use, along with its stylish appearance. However, some customers have reported issues with the dishwasher's longevity and the length of wash cycles. Concerns have also been raised regarding the durability of certain components, such as the motor and control panel.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Not worth the mobey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always left dry residue on dishes. Now broke after 2.5years
No, I would not recommend this to a friend - Cons mentioned:Control panel
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher about a year and a half ago and within about 2 weeks it would not power on. Best Buy replaced it with another one. Then about 8 months later the dish racks started to rust and had to be replaced. Now the top control panel is cracking and LG will not pay for replacement part or service leaving me stuck to pay for both. Before you buy this product consider this review. I should have bought a Bosch dishwasher.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Motor
Don’t buy LG dishwashers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely lasted 3 years before the motor went out. The coating on the racks has come off and the adjustable parts have all stopped working. Worst purchase
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jordan. We appreciate you taking the time to share your experience on your LG Dishwasher (LDT7808SS) model. We're sorry to hear about the issues you've encountered with your dishwasher. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. Please visit https://www.lg.com/us/support/video-tutorials/lg-dishwasher-tine-rack-adjustment-CT10000009-1366645531607. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Cheap junk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this for a month now. The top and bottom racks are an absolute pain. The top rack wobbles horribly when pulling it out. You have to juggle it to get it back in. The bottom rack flies off the tracks every time you pull it out. Extremely difficult to get it back on track when you have dishes loaded. Would never recommend this to anyone!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
It was quiet and great, until it wasn't ~2yr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for about 2 years, then starting having heating element issues and just now the circulator pump failed (a $700 fix) - which is most of the cost of the unit. Not to mention internally the "stainless steel" was having small rust spots and the plastic pieces holding everything together were consistently breaking. We won't buy another LG dishwasher.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not a good dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher 2.5 months ago have needed LG repair three times because it’s leaking from the top left side of the door. The first time the repairman came out he said it was an installation issue. The second time, the exact same repairman said it was an installation issue (that he said he fixed on the first visit) plus the door wasn’t latching properly. He “fixed” that and now two days later we have to contact LG again for the exact same problem. Besides the leaking issue, the dishes and utensils on the top rack are never dry after a cycle. I do not recommend this dishwasher and I’m really regretting the purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Don't make our mistake!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher in Feb 2019. October of 2022 the impeller motor has broken and its $500 to fix. 3 years for over $1k is shameful. The service guy says LG are the worst and he has to fix them all the time. This specific failure is the most common. He said get a Bosch. That is what we are doing.
No, I would not recommend this to a friendDon't waste your money. I'm sorry I did
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1-star is a generous review. It's barely 4 years old, and I'm about to trash it. The control board died. The repair would be $500. The springs in the door have failed, and the display screen is dying, and those aren't included in the $500 repair cost. Not worth it to fix it. $1000 wasted.
No, I would not recommend this to a friendSpots and film on dishes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so disappointed on how my dishes turn out. Especially my glasses. I'm embarrassed when I have to get one out for company. They don't look clean. They have a film on them. I used 3 different rinse agents and different soap and still filmy dishes. I paid over $1200 with the 3 year warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that your dishwasher is leaving a film on your dishes. I appreciate your feedback. Try check out the following link for more tips and tricks; https://lgcommunity.us.com/discussion/47/dishwasher-not-cleaning
If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
- Cons mentioned:Reliability
Awful Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 yrs later, film peeling and had to replace a PUMP, really, 2 yrs old???? Still not working......... Never buy an LG again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Debbie, this is definitely not what we expect from our products. I can image how frustrating it is to have your dishwasher not working. So that we can get this resolved for you, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this dishwasher! It’s way louder than it claims I can’t hear the TV over it! One of the arms on third row is constantly falling off!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Wendy. Thank you for taking the time to share your feedback on the LG Dishwasher (LDT7808SS) model. We understand your concern about the noise levels and functionality of the unit. We strive to provide reliable, high-quality products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Never Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We renovated our kitchen and bought all LG products. We reqret that decision. Luckily, we bought the warranties but 4 years later, the warranty has expired and so has the dishwasher!
No, I would not recommend this to a friendLG dishwasher are junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy an LG dishwasher. They don't last more than 3 years and LG doesn't stand behind their products
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Zepica. Thank you for taking the time to share your feedback regarding the LG Dishwasher (LDT7808BD) model. We're sorry to hear that your unit did not last as long as expected and that you feel our support was inadequate. We strive to provide high-quality products that meet our customer's needs and expectations. We would like to have the opportunity to address your concerns and discuss any possible solutions or alternatives available to you. Please reach out to us on social media @LGUSSupport, and we will do everything we can to assist you. ^Juvy
rail racks poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.top rack rail disintegrated after 3 and a half years. each rail replacement costs $100. poor quantity. never had such issues with any dishwasher before. wish i hadn’t purchased.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
Worst Quality Dishwashers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The top panel develops crack lines and the wire racks start to rust. Called LG thinking they would help me and they said they couldn't help me. Please whatever you do stay away from the LG dishwasher products or buy the best extended warranty you can.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dishwasher. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
LG - 24" Top Control Smart Wi-Fi Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has never worked properly! Worst purchase ever.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Jovelyn